Software Support Fresher Jobs in Coimbatore

We are looking for a motivated Software Engineer to design, develop, test, and maintain software applications. The candidate should have good programming skills, problem-solving ability, and a willingness to learn new technologies.Key ResponsibilitiesDevelop, test, and maintain software applications.Write clean, efficient, and maintainable code.Analyze business and technical requirements.Debug and resolve software issues and bugs.Work with developers, designers, testers, and other teams.Participate in code reviews and software testing.Develop and integrate APIs and databases.Maintain technical documentation.Follow software development standards and best practices.Stay updated with new technologies and development tools.Required SkillsKnowledge of programming languages such as Java, Python, C#, JavaScript, or C++.Understanding of SQL and databases.Basic knowledge of HTML, CSS, and web technologies.Familiarity with Git/version control.Good logical thinking and problem-solving skills.Basic communication and teamwork skills.QualificationsB.E./B.Tech/B.Sc./MCA in Computer Science, IT, or a related field

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.**Key Responsibilities:**- **Troubleshoot Software Issues:** Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- **Provide Technical Support:** Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- **Document Solutions:** Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- **Collaborate with Development Teams:** Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- **Train Users:** Conduct training sessions or create user manuals to educate customers on how to use the software effectively.**Required Skills and Expectations:**- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Sales Support Executive (0 2 years)Job DescriptionWe are looking for a committed and communicative Sales Support Executive to join our team. The ideal candidate should be a female graduate with strong communication skills and a desire to support sales efforts. Eron Techno Solutions is an offshore software development company with ongoing expansion, offering great potential for growth and learning. In this role, you will support the sales and marketing team by coordinating with clients, maintaining accurate records, and providing timely communication support.Roles and Responsibilities Assisting the sales team with backend support and coordination tasks. Handling inbound and outbound calls for basic client interactions. Coordinating follow-ups and maintaining accurate records of client communications. Helping prepare proposals, quotations, and documentation. Supporting marketing activities and responding to basic customer queries. Ensuring smooth communication between clients and internal teams. Updating internal reports and maintaining databases. Gathering client feedback and sharing it with relevant departments.Sales Support Executive Requirements Bachelors degree in any stream. Female candidates only. Good verbal and written communication skills (English & Tamil preferred). Basic knowledge of customer handling and coordination. Willingness to learn and adapt to sales support roles. Basic understanding of CRM tools is a plus.Benefits:Job Types: Full-time, PermanentSchedule: Day shift Morning shiftSupplemental Pay: Performance bonusEducation: Bachelor's (Preferred)Job Types: Full-time, Permanent, FresherBenefits:Health insurancePaid sick timeProvident FundLanguage:English (Preferred)Work Location: In person*Speak with the employer* +91 9095790958