Service Sales Fresher Jobs in Guwahati

We are looking for a dedicated Airline Customer Service Executive to join our team in Guwahati. This entry-level position is ideal for individuals passionate about the airline industry and customer satisfaction.As an Airline Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and support throughout their travel experience. Key Responsibilities:- **Customer Interaction:** You will greet passengers, assist with inquiries, and provide information about flights, schedules, and services to ensure a smooth travel experience.- **Ticketing and Reservations:** Assisting customers with ticket bookings, changes, and cancellations while ensuring all transactions are processed efficiently.- **Problem Resolution:** Addressing customer complaints and concerns effectively, aiming for quick and satisfactory resolutions to enhance customer loyalty.- **Documentation:** Maintaining accurate records of customer interactions and transactions to help with future communications and provide valuable feedback to the management team.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess strong communication skills in both English and local languages. A friendly and approachable demeanor, along with the ability to handle challenging situations, is essential. Basic computer skills and a willingness to learn are also important. You should be a team player, ready to work in a fast-paced environment, and remain flexible regarding work hours, including weekends and holidays.

As an Airport Executive, you will be responsible for assisting passengers at the airport, handling check-ins, luggage, and ensuring a smooth travel experience. You will communicate flight information, assist with boarding procedures, and provide customer service to passengers.Key responsibilities include greeting passengers, checking tickets, weighing and tagging baggage, directing passengers to departure gates, ensuring compliance with security regulations, handling customer inquiries, and assisting with boarding procedures.To excel in this role, you should have excellent communication skills, attention to detail, ability to work efficiently under pressure, customer service orientation, basic computer skills for data entry, and a willingness to work flexible hours. Additionally, being physically fit to lift heavy luggage and stand for long periods is essential. A positive attitude, teamwork skills, and a professional demeanor are also critical expectations for this position.

As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.

Job Openings for 50 Airport Executive Jobs for Freshers in Kolkata, Ranchi, Asansol, meghalaya, Birbhum, Bardhaman, Medinipur, Tripura Road, Guwahati, Durgapur, Tatanagar, Jamshedpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Ticketing, Airline Operations, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Aviation etc.

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

1. Ensure accurate and timely processing of customer orders, including order entry, tracking, and status updates.2. Coordinate with the sales team to confirm product availability and delivery timelines.3. Oversee inventory levels to ensure stock availability and avoid overstocking or stockouts.4. Perform regular stock checks and maintain accurate records in the inventory management system.5. Communicate regularly with suppliers and vendors to track the status of orders, shipments, and product availability.6. Maintain and update product listings, prices, and descriptions in the system, ensuring they are accurate and up-to-date.7. Provide back-office support for customer queries related to order status, deliveries, returns, and product information.8. Coordinate with logistics teams to arrange for timely and accurate delivery of orders.9. Monitor shipping progress and provide status updates to customers or internal teams as required.10. Input and maintain accurate records for all transactions, inventory updates, and customer orders in the system.11. Ensure invoices are generated accurately and promptly for customers and suppliers.12. Assist with payment tracking, reconciliation, and handling any discrepancies between invoicing and payment.13. Ensure products meet the companys quality standards before shipment to customers.14. Work closely with other departments (sales, marketing, warehouse, finance) to ensure seamless operations.15. Suggest improvements to streamline back-office operations, enhance efficiency, and reduce errors.