14

Service Operations Manager Fresher Jobs in Mumbai

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Traffic Control Air Hostess Air Cargo Air Freight Air Ticketing Ground Staff Ground Staff Executive
We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.
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  • 0 - 5 yrs
  • 27.5 Lac/Yr
  • Mumbai
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Customer Relationship Air Ticketing Ticket Booking Housekeeping Internal Communication Personality Development Good Communication Google API Airport Ramp Customer Service Air Cargo Ground Manager Multitasking Ability Safety Aware
As an Airport Representative in Mumbai, you will be the first point of contact for travelers, ensuring they have a smooth and pleasant experience at the airport. This role is ideal for individuals looking to start their career in the travel industry.Key Responsibilities:1. Customer Assistance: Greet passengers as they arrive and assist them with check-in, baggage handling, and any inquiries they may have.2. Flight Information Coordination: Provide passengers with up-to-date information regarding flight schedules, delays, and gate changes to keep them informed.3. Problem Resolution: Address any issues or concerns raised by passengers quickly and effectively, ensuring their needs are met.4. Service Promotion: Inform travelers about available services and promotions at the airport, enhancing their overall experience.5. Collaboration: Work closely with airline staff and other airport personnel to facilitate smooth operations and enhance customer satisfaction.To succeed in this role, you should possess strong communication and interpersonal skills, as you will interact with diverse travelers. A friendly and approachable demeanor, along with problem-solving abilities, is essential. Attention to detail and the ability to operate in a fast-paced environment are also crucial. Candidates should have completed their 12th grade and can range from fresh graduates to those with up to five years of experience in customer service or related fields. The role requires you to work full-time from the office at the airport.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
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Interview For Software Developer || B.A - Freshers

Secret Technologies India Vms Group

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Female
  • Jogeshwari West Mumbai
Manage Administrative Tasks Such AS Scheduling Patient Records and Hospital Operations. Coordinate With Medical Staff to Ensure Efficient Service Delivery. Oversee Compliance With Healthcare Regulations and Standards. Patient Relationship Professional Communication
Manage administrative tasks such as scheduling, patient records, and hospital operations. Coordinate with medical staff to ensure efficient service delivery. Oversee compliance with healthcare regulations and standards.
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Opening For Cabin Crew

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Cabin CrewSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Customer Relationship Executive Customer Sales Executive Customer Relationship Manager Customer Response Executive
We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Data Entry Clerk Administration Assistant Customer Service Assistant Call Center Manager BPO Operations Manager Sales Assistant Marketing Assistant Office Assistant Project Manager Management Work From Home
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersCreate spreadsheets with large numbers of figures without mistakesVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skillsProven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalentYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?
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Customer Service Manager

Sharad Mishra & Associates

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Service Operations Customer Service Management
This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities. Interact with clients and build relationships with them while ensuring their needs are being met. Strong client-facing and communication skills. A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company Managing a large number of incoming calls and emails. A thorough knowledge of the product or service the company they work for is offering Liaising with internal stakeholders and follow up with external customers.
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Guest Service Associate Hotel Management Commi Chef
Hiring Freshers/Experienced candidates for Guest service Associate/ Commi chef / Operations executive for All over Mumbai Locations:JOB SPECIFICATIONS:Designation: Guest service Associate/ Commi chef / Operations executiveLocation: Mumbai/Mumbai Suburbs / Navi Mumbai / Thane / Nariman PointQualification: HSC/any Graduate/ Hotel Management InternsSalary: 14k-18k
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Ground Staff Cabin Crew Air Hostess Air Ticketing Customer Relationship Manager Customer Service Supervisor Aircraft Maintenance Technician Airport Operations Executive Airport Executive Airline Customer Service Back Office Executive HR Manager Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Opening For Air Ticketing

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Air Ticketing Agent Airport Operations Executive Airport Manager HR Recruiter Aviation Airline Customer Service Back Office Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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