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Fresher Service Operations Jobs

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Airport Customer Service Associate (Freshers) Gaya

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Gaya
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking an Airport Customer Service Associate to provide excellent support to travelers at Gaya Airport. This full-time position is ideal for candidates with a passion for helping others and a desire to begin their career in the aviation sector.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers, answering questions and providing information about flights, check-ins, and airport services to ensure a smooth travel experience.n n- Check-in Support: Help passengers with the check-in process, including issuing boarding passes, managing luggage, and guiding them through security procedures.nn- Handling Complaints: Address any concerns or complaints from passengers professionally, working to resolve issues swiftly and effectively to enhance customer satisfaction.nn- Coordination with Teams: Collaborate with various airport staff, such as ground crew and security, to ensure operational efficiency and enhance the overall passenger experience.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess strong communication skills. A friendly demeanor, patience, and the ability to work under pressure are essential. You should be a team player who is proactive in problem-solving and maintaining a positive airport environment. Punctuality and a commitment to high-quality customer service are expected from all associates. No prior experience is necessary, making this an excellent opportunity for recent graduates or those looking to start a new career in customer service.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our dynamic team as an Airport Ground Staff member in Chandigarh, India. We are looking for enthusiastic individuals with a passion for customer service and a keen interest in the aviation industry. This full-time position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Assistance: You will help passengers with check-in procedures, ensuring their journey begins smoothly. This includes guiding them through documentation and answering any questions they may have.nn2. Baggage Handling: In this role, you will manage the safe loading and unloading of luggage from aircraft while maintaining a keen eye on baggage safety and security procedures. nn3. Coordination with Staff: You will work closely with other airport personnel to ensure efficient flight operations. This involves relaying important information and promptly addressing any issues that arise.nn4. Safety Compliance: Adhering to airport safety regulations is vital. You will be responsible for following protocols to maintain a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact effectively with diverse groups. A customer-oriented approach and problem-solving abilities are essential for addressing passenger needs. Being a team player who can work under pressure in a fast-paced environment is crucial. Additionally, a positive attitude and a willingness to learn will contribute to your success in this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Thiruvananthapuram
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are looking for enthusiastic individuals to join our team as Airport Staff in Thiruvananthapuram. This is a full-time position suitable for freshers who have completed their 12th grade. Key Responsibilities:- Customer Service: Greet and assist passengers, ensuring a pleasant experience as they navigate through the airport.- Check-in Assistance: Help passengers with the check-in process, handling their luggage and ensuring timely boarding.- Information Desk Support: Provide accurate information regarding flight schedules, gate numbers, and other airport services to travelers.- Safety Compliance: Work closely with security teams to ensure all safety protocols are followed, maintaining a secure environment for passengers and staff.- Baggage Handling: Assist in the efficient management of baggage to prevent delays and ensure passengers receive their belongings promptly.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing exceptional customer service. Basic problem-solving abilities are necessary to address any passenger inquiries or concerns. Flexibility and adaptability to a fast-paced environment will be important, as the airport operates 24/7. Attention to detail is crucial to ensure compliance with airport protocols and enhance the overall passenger experience.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Airport Ramp Aircraft Handling
We are looking for an Airport Ramp Executive to join our team in Darbhanga, India. This entry-level role is perfect for individuals who are eager to start a career in the aviation industry. nnKey Responsibilities:nn1. Aircraft Handling: Assist in the overall operations of aircraft on the ramp, ensuring timely and safe handling of flights.n n2. Loading and Unloading: Manage the loading and unloading of baggage, cargo, and mail from the aircraft, ensuring adherence to safety standards.nn3. Equipment Management: Operate ground support equipment, such as tugs and conveyor belts, to facilitate smooth ramp operations.nn4. Safety Protocols: Adhere to all safety and security procedures while working on the ramp, contributing to the safety of the aircraft and personnel.nn5. Team Collaboration: Work closely with other team members and departments to ensure effective communication and cooperation during ramp operations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a keen interest in aviation. Experience is not mandatory but having some background in similar roles can be advantageous. We seek individuals who are dependable, physically fit, and able to work in various weather conditions. Strong teamwork, effective communication, and a proactive approach to problem-solving are essential to excel in this position. Working hours will be full-time, with responsibilities primarily carried out from our office setting.
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Air Ticketing Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.
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12th Pass Freshers For Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jammu
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airport Ground Handling Hard Working Aircraft Maintenance Basic Computer Skills Ground Operation Grooming Airline Operations Interpersonal
Join our team as an Airport Passenger Service Associate in Jammu, India. We are looking for individuals who are eager to enhance the travel experience of passengers at the airport. This full-time role is open to candidates with 0 to 5 years of experience and requires a minimum of a 12th-grade education. nnKey responsibilities include:nn- Assisting Passengers: Help travelers with check-in procedures, baggage handling, and providing information about flights and services.n n- Customer Service: Maintain a friendly and professional demeanor while addressing passenger inquiries and resolving issues as they arise.nn- Coordination with Staff: Work closely with airline staff and security personnel to ensure efficient and smooth airport operations.nn- Maintaining Records: Keep accurate records of passenger interactions and any issues that occur during service to help improve operational efficiency.nnRequired skills and expectations include:nnApplicants should have strong communication skills to effectively assist passengers from diverse backgrounds. A commitment to delivering excellent customer service is essential. Candidates should also possess the ability to work in a fast-paced environment and adapt to various situations. Punctuality and reliability are crucial, as the role involves working directly at the airport with scheduled flights. Teamwork is key, as collaboration with other airport staff contributes to enhanced passenger experiences. If you are motivated and passionate about helping others, we encourage you to apply.
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  • 0 - 4 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Service Operation Executive
Need male candidates for night shift 5pm to 2am, good promotion after 1 year, salary hike and carrier growth
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Field Manager (Fresher)

Impact Hr & Km Solutions

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Nashik
Good Communication Skills Soft Spoken Direct Marketing Manpower Handling Problem Solving Field Service Refinery Operations Field Operations Project Communications Field Sales Convincing Power Market Operations Manpower Management Field Marketing Hard Working
Key ResponsibilitiesManage and supervise daily field operations within the assigned region.Lead, motivate, and monitor field executives, sales teams, technicians, or project teams as applicable.Ensure achievement of operational, sales, service, or project objectives.Conduct regular field visits to monitor performance, quality, and customer satisfaction.Coordinate with internal departments to ensure smooth execution of field activities.Prepare and maintain field reports, performance data, and operational records.Resolve customer concerns and operational issues in a timely manner.Monitor resource utilization, manpower deployment, and productivity levels.Ensure compliance with company policies, safety standards, and regulatory requirements.Train and mentor team members to improve performance and operational effectiveness.
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  • Fresher
  • Mumbai
Cargo Handling Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Basic Computer Skills
*AIRPORT JOB VACANCY* URGENT OPENING Semi Government Parmanent JobCall HR (9175929755)Job location (ALL MAHARASHTRA)Ground Staff: 22500 to 46200Counter Staff: 20500 to 46200Cabin Crew: 25500 to 46200Food Counter: 14500 to 35000Driver: 12500 to 20000Security: 16500 to 25000Back Office: 12500 to 25000Cashier: 13500 to 30000Super Visor: 12500 to 25000 Loader: 12500 to 35000House Keeping: 12500 to 25000Qualification:- 10th,12th,any degreeGender:- Male / femaleDuty time:- 8/12 hoursAge limit:- 18 to 40Job Location:- Maharashtra International and Domestic Airport(9175929755)
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  • 0 - 4 yrs
  • Delhi NCR
Airline Operations Ground Staff Activities Aircraft Handling Cargo Handling Airline Customer Service Airport Ramp
We are seeking motivated and responsible individuals for the position of Ramp Executive. This role involves supervising ground handling operations, ensuring timely aircraft turnaround, and maintaining safety standards on the ramp.Key Responsibilities:Coordinate ramp operations, including baggage handling, aircraft loading/unloading, and ground equipment movementEnsure the timely arrival and departure of aircraft by managing turnaround processes efficientlyMonitor and ensure compliance with safety and operational protocolsCommunicate with ground staff, airline crew, and other airport departmentsMaintain records of ramp activities, equipment usage, and service completionReport any irregularities, delays, or equipment malfunctions to the concerned authoritiesRequired Skills:Strong communication and coordination skillsLeadership qualities with the ability to manage a teamGood problem-solving and decision-making abilitiesFamiliarity with ramp safety procedures and ground handling equipmentWillingness to work in shifts, including nights, weekends, and holidaysEligibility Criteria:Minimum qualification: Graduate in any streamAge: 18-35 yearsBasic computer knowledgePhysical fitness for field dutiesPrior experience in aviation or ramp operations is preferred, but not mandatorySalary & Benefits:Attractive salary packageShift allowances and overtime payUniform and professional training providedGrowth opportunities in airport operations and managementwww.igiaviationdelhi.comTransport and medical benefits as per company norms
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Hiring Freshers || Ground Staff

Priyanya Aviation Services Private Limited

  • Fresher
  • 3.8 Lac/Yr
  • Goa
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Grooming Ground Operation
We are looking for dedicated Ground Staff to join our team in Goa. This role is ideal for freshers who have completed their 12th standard and are eager to start their career in the aviation industry.Key Responsibilities:- Customer Service: Engage with passengers and assist them with check-in, boarding, and any inquiries they may have, ensuring a pleasant travel experience.- Baggage Handling: Safely manage passenger baggage, ensuring it is loaded and unloaded correctly from the aircraft.- Maintain Cleanliness: Regularly clean and maintain the airport environment, including lounges and boarding areas, to ensure a welcoming atmosphere for passengers.- Support Check-In Procedures: Assist in the check-in process by verifying passenger details and issuing boarding passes efficiently.- Safety Compliance: Follow safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:- Freshers are welcome to apply, making this an excellent opportunity for those starting their careers.- A minimum of a 12th-grade education is necessary.- Strong communication skills are essential for effectively interacting with passengers and team members.- A friendly demeanor and customer service orientation are important, as the role involves direct passenger interaction.- A willingness to learn and adapt in a fast-paced environment is expected, as tasks may vary day to day. Candidates who are enthusiastic and ready to take on this role will thrive as part of our team.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Bhavnagar
Good Communication Skills Soft Spoken Direct Marketing Field Service Field Sales Field Operations
As a Field Officer, you will be responsible for conducting fieldwork and supporting clients in the Bhavnagar area. This full-time role requires a proactive individual who is ready to work from 9 AM to 7 PM.Key responsibilities include conducting field visits to provide assistance and address any challenges faced by clients. You will also engage closely with the community and build relationships, acting as a friend and support system to those in need. Documenting interactions and gathering information from your fieldwork will help improve service delivery.To succeed in this role, you should possess strong communication skills to effectively connect with clients and understand their needs. A valid driving license and access to a vehicle are essential, as the role involves travel to various locations. Familiarity with using a mobile device or laptop for documenting and reporting purposes is also required. Candidates should have completed their education at least up to the 10th grade.The position is office-based but involves significant field activities. You will need to be physically fit and ready to adapt to different environments. Workdays will be scheduled regularly, and you can expect to receive support from the employer in case of issues during your work. The ability to work independently while maintaining a collaborative spirit is vital.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Air Ticketing Air Freight Air Charter Operation Air Ticketing Agent Air Ticketing Associate Air Pollution Control Ground Hostess Air Port Ground Staff Ground Staff Security Ground Staff Supervisor Ground Operations Staff Ground Handling Staff Ground Staff Execut
We are looking for a Ground Staff Supervisor in Mumbai, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. nnKey Responsibilities:nn1. Supervise Ground Staff: Oversee daily activities and ensure all ground staff members perform their duties effectively and efficiently.n n2. Coordinate Operations: Work closely with other departments to streamline processes and ensure smooth ground operations.nn3. Training and Development: Provide guidance and training to new staff to maintain high standards of service and adherence to company protocols.nn4. Monitor Performance: Evaluate the performance of ground staff regularly and provide feedback to enhance productivity and service quality.nn5. Safety Compliance: Ensure all safety regulations and protocols are followed by staff to maintain a secure working environment.nnRequired Skills and Expectations:nnCandidates must possess strong leadership and communication skills to effectively manage a team. Attention to detail is crucial for monitoring operations and ensuring compliance with safety standards. The ability to work well under pressure and solve problems quickly is essential. Candidates should also demonstrate a commitment to fostering a positive team environment, ensuring staff are motivated and well-trained. A proactive approach to tasks and strong organizational skills will help you excel in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bhopal
Airport Ticketing Airline Operations Customer Service Aviation Hospitality Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Bhopal, India, where you will play a crucial role in ensuring smooth airport operations and a pleasant experience for passengers.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, providing information about flights, baggage, and airport facilities to enhance their travel experience.n n2. Check-In Assistance: Help passengers during the check-in process by guiding them through necessary procedures and ensuring their needs are met.nn3. Baggage Handling: Assist in managing the arrival and departure of luggage, ensuring bags are properly tagged and directed to the right flights.nn4. Safety and Security: Help maintain airport safety protocols by monitoring the surroundings and reporting any suspicious activity to enhance passenger security.nn5. Team Collaboration: Work closely with fellow staff members and management to ensure smooth operations during high-traffic periods and contribute as a key part of the team.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication and interpersonal skills to interact effectively with passengers. Attention to detail is important for handling baggage and ensuring accurate check-in processes. A positive attitude and willingness to learn are essential, especially for individuals with little to no prior experience. Teamwork is vital; therefore, the ability to work well with others in a fast-paced environment is expected. Full-time attendance is required for this office-based position.
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  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Prayagraj
Customer Care Back Office Processing MS Office Word Basic Computers Computer Operations Basic Computer Skills Data Entry Airport Operation Airport Staff Airline Customer Service Ground Staff Ground Operation Operation Manager Security Guard Cargo Staff Ticket Checking Staff
We are seeking a dedicated Back Office Executive to join our team in Prayagraj. This is a full-time position ideal for candidates with 0 to 1 year of experience. The role involves supporting daily operations by performing essential administrative tasks within the office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the company's database to ensure timely and precise information retrieval.2. Documentation: Manage, organize, and file documents, ensuring easy access and compliance with company guidelines.3. Communication: Assist in internal and external communication by responding to queries, forwarding messages, and facilitating effective workflows.4. Record Keeping: Maintain accurate records of transactions, communications, and interactions to ensure accountability and traceability.5. Support Services: Provide general administrative support to various teams, helping with reports, scheduling, and office supplies management.Required Skills and Expectations:Candidates must have completed their 12th grade and be eager to learn. Strong attention to detail is essential for maintaining accurate records and data. Proficiency in basic computer applications is required. Good communication skills will help in effectively coordinating with colleagues. A positive attitude and a willingness to face challenges will be key to thriving in this role. Being organized and capable of multitasking will ensure the smooth operation of day-to-day activities in the office.
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Hyderabad
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Executive to join our team in Hyderabad. This position is ideal for individuals who have completed their 10th grade and are eager to start a career at the airport. Candidates with experience ranging from 0 to 6 years are welcome to apply.nnKey Responsibilities:nn1. Customer Service: Provide excellent assistance to passengers, addressing inquiries and resolving issues to ensure a smooth travel experience.n n2. Check-in Assistance: Help passengers during the check-in process, ensuring that all procedures are followed for safety and efficiency.n n3. Coordination: Collaborate with airline staff and other airport departments to streamline operations and enhance service quality.nn4. Airport Operations Support: Assist in various airport activities, including baggage handling and managing boarding procedures.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills to effectively interact with passengers and colleagues. Attention to detail is crucial, as the role involves managing important travel documents and ensuring compliance with airport regulations. A positive attitude and the ability to stay calm under pressure are essential, as you will be handling diverse situations in a fast-paced environment. Candidates should be adaptable and eager to learn, with a strong commitment to providing outstanding customer service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive to join our team in Uttar Dinajpur. This is an exciting entry-level position for individuals who enjoy working in a dynamic environment at the airport.nnKey Responsibilities:nn- Baggage Handling: You will be responsible for loading and unloading luggage from aircraft, ensuring that all bags are handled safely and efficiently.n n- Aircraft Preparation: You will assist in preparing the aircraft for arrival and departure, ensuring all safety and operational procedures are followed correctly.n n- Ground Support: Your role includes providing support to ground operations, which may involve coordinating with various teams, including maintenance and airport security.n n- Safety Compliance: You must adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.nnRequired Skills and Expectations:nnWe require candidates to have completed at least their 10th grade education. Strong communication skills and the ability to work well in a team are essential. Attention to detail is crucial, as you'll be responsible for handling sensitive equipment and baggage. Since this is an entry-level job, no prior experience is necessary, but a willingness to learn and adapt is highly valued. You should be able to work in a fast-paced environment and be prepared for varying shifts, as airport operations can be round-the-clock.
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Hiring Freshers || Airport Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Samastipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are seeking dedicated and enthusiastic individuals to join our team as Airport Staff in Samastipur, Bihar. This role is ideal for recent school leavers and offers an exciting opportunity to work in a dynamic airport environment.nnKey Responsibilities:nn- Customer Service: Assist passengers with inquiries, provide information about flights, and ensure a welcoming atmosphere at the airport.n- Check-in Assistance: Help passengers during the check-in process, ensuring smooth handling of luggage and boarding passes.n- Safety and Security: Monitor airport security protocols, assisting in maintaining a safe environment for both passengers and staff.n- Coordination: Work with other airport personnel to ensure efficient operations and effective communication throughout the airport.n- Maintenance of Cleanliness: Help keep the airport facilities clean and organized, ensuring a pleasant experience for travelers.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills to interact effectively with passengers. Excellent teamwork is essential, as the role involves collaboration with various airport departments. Candidates must be reliable, punctual, and capable of working in a fast-paced environment. A friendly demeanor and a dedication to providing excellent service are crucial for this position. No prior experience is necessary, making this an excellent opportunity for those looking to start their career in the aviation industry.
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Interview For Airport Ramp Executive || 10th Pass - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Koch Bihar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin a dynamic team as an Airport Ramp Executive in Koch Bihar, India. This full-time position is ideal for individuals who are just starting their careers and want to be part of the aviation industry.nnAs an Airport Ramp Executive, your key responsibilities will include managing the loading and unloading of baggage and cargo, ensuring timely and safe operations. You will also help maintain the ramp area, keeping it organized and clean for smooth aircraft movements. Assisting in the preparation of aircraft for departure is crucial, as you will ensure all ground operations run efficiently.nnTo succeed in this role, you should have completed at least the 10th grade and possess the ability to work in a fast-paced environment. Strong communication and teamwork skills are essential, as you will cooperate with various airport personnel. Attention to detail is critical for checking baggage and ensuring compliance with safety regulations. Flexibility in your work schedule is also important, as shifts may vary based on flight schedules.nnThis position offers an excellent opportunity for personal and professional growth in the aviation sector. If you are eager to learn and contribute to a team dedicated to making air travel safe and efficient, this role is perfect for you.
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  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Amritsar
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airport Ground Handling Hard Working Aircraft Maintenance Basic Computer Skills Ground Operation Grooming Airline Operations Interpersonal
Join our team as an Airport Passenger Service Associate in Amritsar, where you will play a crucial role in providing excellent service to travelers. This full-time position welcomes candidates with varying experience levels, from fresh graduates to those with up to five years of experience.nnKey responsibilities include greeting passengers and assisting them with their check-in process. You will ensure that travelers have a smooth experience at the airport by providing essential information about flights and services. Handling customer inquiries and resolving any issues quickly and efficiently is another important part of your role. You will also be responsible for maintaining a clean and organized area, contributing to a welcoming environment for passengers.nnTo excel in this position, you are expected to have strong communication skills to interact effectively with a diverse group of people. A positive attitude and a willingness to help others will enhance the passenger experience. Basic problem-solving skills are essential, as you may need to address unexpected situations on the job. A high school diploma is required, and being a team player will be crucial for collaborating with colleagues and ensuring that all operations run smoothly. This role offers a great opportunity to start your career in the aviation industry.
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Openings For Airport Ground Staff || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Bhopal
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Air Ticketing Aircraft Maintenance Aviation Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Airport Ramp Airport Supervisor
We are looking for dedicated Airport Ground Staff to join our team in Bhopal, India. This role is perfect for individuals with little to no experience, as well as those with up to five years in the field.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.n n2. Customer Service: Address passenger inquiries and resolve any issues professionally, providing outstanding service.nn3. Safety and Security Protocols: Adhere to all airport safety and security measures, ensuring compliance with regulations at all times.nn4. Coordination with Airlines: Work closely with airline staff to communicate flight information and any changes, helping to maintain efficient operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and should demonstrate a friendly, approachable demeanor. Good communication skills are essential to interact effectively with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are also important. A team-oriented mindset is key, as you will need to collaborate efficiently with colleagues. Your ability to adapt and respond to various challenges will help ensure that all operations run smoothly at the airport. This full-time position requires a commitment to working from the office, making punctuality and reliability critical aspects of the role.
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Hiring For 12th Pass Freshers - Airport Manager

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jodhpur
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Air Ticketing Aircraft Maintenance Aviation Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Airport Ramp Airport Supervisor
Join our team in Jodhpur as an Airport Manager, where you will oversee airport operations to ensure smooth and efficient services. This role is ideal for individuals with a passion for the aviation industry and a desire to contribute to a busy airport environment.nnKey Responsibilities:nn1. Operational Oversight: Manage daily airport operations, ensuring all activities run smoothly and efficiently, including flight schedules, ground handling, and passenger services.nn2. Team Management: Lead and coordinate the airport staff, promoting teamwork and providing guidance to ensure high-performance standards and effective service delivery.nn3. Customer Service: Ensure excellent customer experience by addressing passenger needs and resolving complaints quickly and effectively.nn4. Safety Compliance: Enforce safety regulations and procedures, ensuring that all airport operations comply with local and national guidelines to maintain a safe environment for staff and passengers.nn5. Collaboration: Liaise with airlines, government agencies, and other stakeholders to facilitate communication and enhance airport operations.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication and leadership skills. Being detail-oriented and organized is essential for successful operations management. The role requires problem-solving abilities to address issues efficiently and the capacity to adapt to a fast-paced environment. A proactive attitude and willingness to learn will be crucial for anyone looking to thrive in this position. Previous experience in the aviation sector is appreciated but not mandatory.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo
Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Nashik
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative
We are seeking an Airline Manager to join our team in Nashik, India. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education level of 10th pass. The position is full-time and will take place in an office environment.nnKey Responsibilities:nn- Operations Management: Oversee daily airline operations, ensuring that flights run smoothly and on schedule. You will coordinate with staff to maintain high operational efficiency.n n- Customer Service Excellence: Assist passengers with their inquiries and needs. You will work to enhance the overall travel experience by providing prompt and effective solutions to customer issues.nn- Team Leadership: Supervise and support staff members, ensuring that they understand procedures and policies. You will foster a positive team environment and lead staff training sessions as required.nn- Compliance and Safety: Ensure that all operations comply with safety regulations and industry standards. You will stay updated on all necessary protocols to ensure passenger and crew safety.nnRequired Skills:nnCandidates should possess strong communication and interpersonal skills, enabling effective interaction with passengers and staff. Good organizational skills are essential for managing multiple tasks efficiently. A proactive attitude and problem-solving abilities will help in addressing challenges that arise in daily operations. A commitment to providing excellent customer service and an understanding of the airline industry will be beneficial in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.Key Responsibilities:- Customer Service: Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- Baggage Handling: Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- Safety and Security: Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- Communication: Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- Maintenance of Cleanliness: Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.Required Skills and Expectations:Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Airport Ground Operations Staff Customer Service Executive Passenger Support Passenger Handling Passenger Service Executive Passport Checking Executive Guest Relation Manager
As a Cabin Crew member based in Coimbatore, you will play a crucial role in ensuring the safety and comfort of passengers during their flight experiences. This is a full-time position, and we welcome applicants with varying levels of experience, from fresh graduates to those with up to six years of experience. A minimum education requirement is passing the 10th grade.Key Responsibilities:- Ensuring Passenger Safety: You will familiarize yourself with safety equipment and procedures, preparing yourself to assist in emergencies and ensuring that passengers follow safety protocols.- Delivering Excellent Customer Service: Your role includes providing attentive and friendly service to all passengers, catering to their needs and ensuring a pleasant experience throughout the journey.- Conducting Pre-Flight Checks: Before each flight, you will inspect cabins and emergency equipment to confirm everything is in order for safe and efficient operation.- Serving Food and Beverages: You will manage in-flight service by distributing meals and drinks according to company standards while maintaining a welcoming atmosphere.- Assisting Passengers: Youll help passengers with boarding, disembarking, and finding their seats, ensuring they feel comfortable and accommodated during the flight.Required Skills and Expectations:Successful candidates should demonstrate strong communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for creating a positive cabin environment. You should be able to work well under pressure and be attentive to detail, as maintaining safety and comfort is your top priority. Flexibility in work hours and a commitment to teamwork will also be important in this role.
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Tiruchirappalli
Ground Staff Ground Hostess Ground Handling Staff Ground Operations Staff Airport Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Air Cargo Air Ticketing Executive Passport Checking Officer Passenger Handling Executive Guest Service Manager Customer Support
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Patna
Excel MS Word Computer Operator Back Office Executive Front Office Executive Microsoft Office Customer Service Ground Staff Airport Ground Staff Cargo Staff Lugge Ground Operation Hospitality Executive Aviation Security Guard Airline Operations Airline Ground Staff
We are looking for a dedicated Front Office Executive to join our team in Patna. This is a full-time role ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include managing incoming calls and greeting visitors warmly, ensuring a welcoming atmosphere. You will also handle administrative tasks like scheduling appointments and organizing the front office area for efficiency. Maintaining accurate records and responding to inquiries in a timely manner are crucial parts of this position.nnThe ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and colleagues. Strong organizational abilities will help you manage multiple tasks and maintain an orderly front office. A customer-centric attitude is essential to provide exceptional service to visitors and callers. nnIn addition, basic computer skills are necessary for managing emails and handling data entry, while a professional demeanor will reflect positively on our organization. We expect you to be proactive, show initiative, and contribute to a positive team environment. This role will provide you with valuable experience in a dynamic work setting, suitable for those looking to grow in the field of office management.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Aircraft Maintenance Computer Operator MS Excel MS Word Back Office Executive Front Office Executive Data Manager
We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals looking to start their careers in the aviation industry, with opportunities for growth and development.nnKey Responsibilities:nn1. Customer Service: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and friendly experience.n2. Safety and Security: Maintain high standards of safety by checking boarding passes and luggage, ensuring compliance with airport regulations.n3. Coordination: Work with different teams, including flight crews and baggage handlers, to facilitate efficient ground operations.n4. Problem Resolution: Address passenger inquiries and concerns, helping to resolve any issues that may arise during their travel.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly demeanor and a customer-oriented attitude are essential for providing excellent service. While prior experience is not required, a willingness to learn and adapt to a fast-paced environment is necessary. Basic problem-solving abilities will help in addressing passenger needs efficiently. Teamwork is crucial, as you will collaborate closely with colleagues from various departments. A commitment to safety and attention to detail is also important in ensuring a secure travel experience for all passengers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as an Airport Ground Staff member in Gwalior, India. This full-time position is ideal for motivated individuals looking to start their careers in the aviation industry. No prior experience is required, making it a welcoming opportunity for enthusiastic candidates.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers as they arrive, help with check-in procedures, and provide information regarding flights and airport facilities.n n2. Baggage Handling: Manage the safe loading and unloading of passenger baggage, ensuring that items are properly tagged and transported.nn3. Safety Compliance: Ensure all safety regulations and protocols are followed while assisting passengers and during baggage handling.nn4. Communication: Liaise with other airport staff, including flight crews and security personnel, to ensure efficient operations and address any passenger inquiries.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade education. Strong communication skills are essential, as you'll be interacting with passengers and coworkers daily. Being detail-oriented is crucial for ensuring proper baggage handling and safety compliance. Applicants should demonstrate a willingness to work in a fast-paced environment and possess strong interpersonal skills. Being a team player is vital, as you will be collaborating closely with various departments within the airport. Enthusiasm and a professional demeanor are key to creating a positive experience for travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This full-time position is ideal for candidates with up to 2 years of experience, including fresh graduates.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage inquiries, ensuring a pleasant travel experience.n n- Safety and Security: Maintain safety protocols and assist in security checks to ensure compliance with airport regulations.nn- Communication: Serve as a point of contact for passengers, providing information about flight statuses, gate changes, and airport facilities.nn- Team Collaboration: Work closely with other airport staff and airline personnel to facilitate efficient operations and quick problem resolution.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade education and possess clear communication skills. A friendly and approachable demeanor is essential for engaging with passengers positively. You should be a team player who can work effectively in a fast-paced environment while managing multiple tasks. Strong attention to detail and a commitment to safety are crucial in this role. Prior experience is not mandatory, but a willingness to learn and adapt is highly encouraged. Your role will directly impact the comfort and satisfaction of every traveler passing through the airport.
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  • Fresher
  • 6.0 Lac/Yr
  • Gwalior
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HRView
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  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
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  • Fresher
  • 6.0 Lac/Yr
  • Chennai
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • Fresher
  • 8.5 Lac/Yr
  • Madurai
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for enthusiastic individuals to join our team as Ground Staff in Madurai. This internship role is perfect for freshers with a 12th-grade education who are eager to learn and grow in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with check-in processes, provide information about flights, and handle inquiries to ensure a smooth travel experience.2. Luggage Handling: Help with the loading and unloading of luggage, ensuring that all baggage is carefully handled and securely placed.3. Airport Operations Support: Work alongside various teams to assist in daily operations, including coordinating with ground handling staff and managing queues.4. Safety Compliance: Ensure all safety protocols are followed in accordance with airport regulations to maintain a safe environment for passengers and staff.5. Communication: Effectively communicate with passengers, team members, and other airport personnel to facilitate efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to perform in a fast-paced environment are essential. Attention to detail and a commitment to providing high-quality customer service are highly valued. Since this is an internship, prior experience is not necessary, but a willingness to learn and adapt is crucial. Teamwork and reliability will be important in ensuring a positive experience for all airport visitors.
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  • Fresher
  • 8.5 Lac/Yr
  • Vijayawada Hyderabad
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Air Charter Operation Hard Working Grooming Basic Computer Skills
We are looking for 391 Ground Staff Posts in Vijayawada, Hyderabad with deep knowledge in Air Ticketing, Aircraft Maintenance, Aviation, Customer Service, Aviation Security, Air Hostess Activities, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Air Charter Operation, Hard Working, Grooming, Basic Computer Skills and Required Educational Qualification is : 12th Pass;
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Customer Service Manager

Impact Hr & Km Solutions

Customer Relationship Customer Care Customer Support Customer Service Operations Customer Service Management Customer Handling Customer Service Manager Walk in
Supervise day-to-day operations in the customer service department.Respond to customer service issues in a timely manner.Create effective customer service procedures, policies, and standards.Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.Implement an effective customer loyalty program.Maintain accurate records and document all customer service activities and discussions.Assess service statistics and prepare detailed reports on your findings.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Aviation Security Grooming Air Ticketing Aircraft Maintenance Basic Computer Skills Aviation
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata, India. This full-time position is ideal for those looking to start their careers in the aviation sector. A minimum education of 12th grade is required, and no prior experience is necessary. Key Responsibilities:1. Customer Service: Greet passengers courteously, assist with check-in processes, and address any queries they may have to ensure a pleasant travel experience.2. Baggage Handling: Safely load and unload baggage, keeping track of all items to avoid loss or damage. 3. Safety Compliance: Follow all safety regulations and procedures diligently to ensure the safety of passengers and staff at all times.4. Team Collaboration: Work effectively with fellow team members and other departments to ensure the smooth operation of daily airport activities.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with passengers. Good organizational abilities are essential for managing tasks efficiently in a fast-paced environment. A flexible attitude and willingness to work varied shifts, including weekends and holidays, are expected. Additionally, candidates should show a commitment to providing excellent service and a desire to learn and grow within the aviation industry. Strong attention to detail and the ability to work under pressure are also important for this role.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Siliguri
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an Airport Ramp Executive based in Siliguri, India. This full-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 10th grade education.nnKey Responsibilities:n- Aircraft Handling: Safely direct and guide aircraft to their designated parking spots, ensuring efficient operations on the ramp.n- Baggage Management: Load and unload baggage, cargo, and other items from aircraft, while maintaining accountability and care.n- Safety Compliance: Adhere to safety regulations and protocols at all times to ensure personal and team safety while working on the ramp.n- Communication: Coordinate with team members effectively to ensure smooth operations and keep all stakeholders informed about ramp activities.nnRequired Skills and Expectations:nCandidates should possess strong communication skills and the ability to work well in a team-oriented environment. A keen attention to detail is crucial for managing baggage and cargo efficiently. The ideal candidate should be physically fit, as the role involves manual handling and working in various weather conditions. Punctuality and a reliable work ethic are essential qualities for success in this position. Adaptability and a readiness to learn are also important, given the dynamic nature of airport operations. This role offers an exciting opportunity to be part of the aviation industry and contribute to a seamless travel experience for passengers.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a motivated Airport Ramp Executive to join our team in Kolkata. This full-time position is ideal for individuals with up to two years of experience or freshers who are eager to start their career in the aviation industry.nnThe Airport Ramp Executive will be responsible for various tasks that ensure smooth operations on the airport ramp. Key responsibilities include:nn1. Aircraft Handling: Safely manage the loading and unloading of baggage, cargo, and other items from aircraft, ensuring proper weight distribution and adherence to safety guidelines.nn2. Equipment Operation: Operate ground support equipment effectively for transporting passengers and cargo, demonstrating a respectful and efficient use of machinery.nn3. Safety Protocols: Follow strict safety measures and protocols to maintain a hazard-free environment around aircraft, protecting both staff and passengers.nn4. Team Coordination: Work closely with other ramp staff and team members to ensure timely and coordinated ramp operations, contributing to overall efficiency.nnCandidates should be at least a 10th-grade pass and possess a willingness to learn and adapt in a fast-paced environment. Strong communication skills, a positive attitude, and the ability to work well in a team are crucial. A focus on safety and attention to detail will be important for this role. If you are interested in joining a dynamic team, we encourage you to apply.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Dhanbad
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aircraft Handling Airline Customer Service Airport Ramp
We are looking for an Airport Ramp Executive to join our team in Dhanbad, India. This full-time role is ideal for individuals with a passion for the aviation industry, whether you are just beginning your career or have some experience.nnKey Responsibilities:nn1. Aircraft Handling: You will assist in safely parking and positioning aircraft at the airport. This includes guiding pilots and ensuring ramp safety protocols are followed.nn2. Baggage Management: Your role will involve loading and unloading baggage and cargo onto and from the aircraft, guaranteeing timely and efficient service.nn3. Equipment Operation: You will operate various ramp equipment, such as tugs and baggage carts, ensuring they are used correctly and maintained properly.nn4. Safety Compliance: Ensuring adherence to safety regulations and airport policies is critical. You will perform regular checks to maintain safety standards on the ramp.nn5. Team Coordination: Collaborating with other ramp team members and departments is essential to ensure smooth aircraft operations and effective communication.nnRequired Skills and Expectations:nnCandidates must have a minimum of a 10th-grade education and be capable of working in a fast-paced environment. Strong communication and teamwork skills are important as you will interact with various departments. A commitment to safety and a strong work ethic will help you excel in this role. Being physically fit is also necessary, as the job can be physically demanding.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ratlam
Aviation Security Hospitality Customer Service Airline Operations Direct Sales Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring smooth airport operations. This full-time position is located in Ratlam and is ideal for fresh graduates or individuals with up to one year of experience. Your responsibilities will include:- Passenger Assistance: Provide help to travelers at the airport, including check-in and boarding procedures, ensuring a pleasant experience.- Ticketing Support: Assist in handling ticketing queries and problems, guiding passengers on fares and travel options to ensure clarity and satisfaction.- Information Dissemination: Share essential information regarding flight timings, gate changes, and airport services to keep passengers well-informed.- Luggage Handling: Help with the check-in and retrieval of luggage, ensuring that passengers belongings are managed carefully and efficiently.- Safety Protocol Implementation: Adhere to and enforce safety protocols and procedures, promoting a safe environment in the airport.To succeed in this role, you should have a high school diploma and excellent communication skills. You need to demonstrate strong customer service abilities, as you will interact with diverse passengers daily. Being detail-oriented and organized is essential, as is the ability to handle challenging situations calmly. A friendly demeanor, along with a willingness to work flexible hours, will help you thrive in this dynamic environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Sagar
Aviation Security Hospitality Customer Service Airline Operations Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Sagar, where you will play a vital role in ensuring a smooth airport experience for passengers. This full-time position is ideal for those with a passion for customer service and a desire to work in a dynamic environment. Key Responsibilities:- Customer Assistance: Help travelers with check-in processes, baggage handling, and answering inquiries, ensuring they receive quality service throughout their airport experience.- Security Checks: Aid in conducting preliminary security procedures, ensuring that passengers comply with safety regulations, which is vital for maintaining airport security.- Information Desk: Provide accurate information regarding flight schedules, gate changes, and airport services at the information desk to ensure travelers have up-to-date knowledge.- Collaboration with Team: Work together with other airport staff members to coordinate operations, ensuring seamless execution of services and enhancing overall efficiency.- Emergency Procedures: Be trained in and adhere to emergency protocols, ensuring passenger safety during unexpected situations.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential, along with the ability to remain calm and composed in busy situations. Attention to detail is crucial for tasks involving security checks and customer assistance. Basic computer skills will be beneficial for using airport systems, and a willingness to learn is expected, especially for those with little or no experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Surat
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bhopal
Ground Staff Ground Operations Staff Ground Management Airport Executive Front Desk Officer Cabin Crew Ground Staff Manager Airport Ground Staff Airport Manager Customer Service Executive Airport Operations Executive
We are looking for enthusiastic individuals to join our team as Ground Staff in Bhopal. This role requires dedication to providing excellent customer service and supporting smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in, luggage handling, and boarding processes to ensure a pleasant travel experience.- Luggage Management: Safely handle and manage passenger luggage, ensuring it is loaded and unloaded correctly onto flights.- Information Assistance: Provide accurate information regarding flight schedules, gate changes, and other travel-related queries to passengers.- Safety and Security Checks: Conduct safety checks and enforce airport security regulations to maintain a safe environment for travelers.- Collaboration with Team Members: Work closely with other ground staff, pilots, and cabin crew to ensure seamless operations and communication during flights.Required Skills and Expectations:- Candidates should have completed at least the 12th grade and possess a positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- Ability to work in a fast-paced environment and manage tasks efficiently under pressure.- A customer-focused mindset, with a willingness to help and assist passengers.- Basic problem-solving skills to address any issues that may arise during service.- Previous experience in a similar role is a plus but not mandatory, making this an excellent opportunity for fresh graduates or those with limited experience.
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Delhi NCR
Decision-making Floor Operations Performance Evaluation Customer Service Safety Procedures Supervision Time Management Quality Control
We are looking for a responsible and proactive Supervisor to oversee daily operations and team performance. The role involves managing staff, ensuring compliance with operational standards, and supporting efficient workflow and service delivery.Key Responsibilities:Supervise and coordinate day-to-day operations within the assigned departmentMonitor staff performance and ensure adherence to company policies and proceduresAllocate tasks, manage shift schedules, and ensure timely completion of dutiesProvide guidance and training to team members as neededHandle staff queries, conflicts, and resolve operational issues promptlyMaintain records, reports, and documentation related to attendance, incidents, or performanceEnsure workplace safety, cleanliness, and compliance with industry standardsReport updates and challenges to senior management regularlyRequired Skills:Strong leadership and team management skillsEffective communication and interpersonal abilitiesGood problem-solving and decision-making capabilitiesTime management and multitasking under pressureBasic computer skills (MS Office, report management)Ability to maintain discipline and motivate team membersEligibility Criteria:Minimum qualification: 12th pass or a GraduateAge: 21-35 yearsPrior supervisory experience in a relevant field is preferredFluency in English and the local languageProfessional appearance and work ethicSalary & Benefits:Competitive salary with shift allowancesCareer advancement opportunitiesUniforms and training providedCompany benefits include transport, insurance, and a leave policywww.igiaviationdelhi.com
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