Fresher Service Operations Jobs

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

FUNCTIONAL RESPONSIBILITIES: Responsible to sell the food items across the counter and in the auditorium. Responsible to promote all promotions associated with brand partners related to Box Office / Food & Beverage. Responsible to collect cash for each sale done. Responsible to record the sale and cash collected at the end of each shift. Responsible to use the POS for recording the sale. Responsible to record all items received at the counter at the beginning during the shift. Responsible to check the quality of the items being placed in the warmer and cold case. Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs. Responsible to use dispensing machine for coffee tea coke. Responsible to use selling devices such as hand held and PDA devices. Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any itemsetc. Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the commis. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to the customers table. Obtaining revenues, issuing receipts, accepting payments, returning the change. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently.

Provide exceptional customer service and ensure seamless operations at our front desk. Knowledge of ids software is preferable

Event Execution and Supervision, Managing soft services operations,

At Classbuk, our mission is to:Provide quality education to millions of children worldwide by offering access to highly qualified and experienced teachers within a trusted and professional learning environment.Create financial freedom for thousands of teachers by providing the flexibility and safety of teaching from their homes.Classbuk is a global e-learning platform that offers students from Grades KG to 12 and beyond the opportunity to learn through highly personalized and interactive live online classes in over 40 academic and extracurricular subjects. Our grand vision is to establish India as the worlds knowledge capital.We take pride in delivering classes taught by the finest educators, who inspire a love for learning in students across 15+ countries.We are looking for an Operations executive / Academic Coordinator in Thane.Key responsibilities include:Daily Operations of scheduling demos, classes, reminders, and attendance tracking.Handling Billing / MIS etcManaging Teacher and Parents day to day issuesSkill(s) required:Operational skillsExcellent written and spoken English skillsExcellent knowledge of Google SheetsAgile in responding to queriesKnowledge of technology will be a big plus

Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)

Job Dimension: Ensure complete and correct information is transferred to the customer on every callShould handle the customers confidently and assertivelyEnsure 100% customer satisfaction on all the calls handled and improve the overall CSATShould be fine with rotational week offsas per the process requirement.Should be fine with all the shifts as per the company requirement.Ensure minimum login hours are metMeet the basic process metrics management like ConversionC-SAT scores, Call quality scores, Product test scoresetc as defined for his level.Reporting basic escalation to supervisor.Knowledge & Skills:Should be able to communicate in grammatically correct average EnglishShould be able to understand an comprehend English/HindiShould be able to speak professional and correct hindiClarity of Speech No MTI affecting pronunciation/UnderstandingProcess and product awarenessIndustry and domain knowledgeCustomers centricityShould have basic knowledge of operating computer start, restart, shut down, different parts Basic shortcuts CtrlS, Ctrl V, use of space bar, alt+tab, caps lock, etc- Should have basic typing knowledge.- 20 words per minuteFact Finding Analysis: Required as a part of day to day work to identify issues, analyze and escalate it to the concerned on time

We are seeking a dedicated and experienced Customer Relationship Management (CRM) Specialist to join our B2B business team. As a CRM Specialist, you will be responsible for managing and nurturing our relationships with key clients and ensuring their satisfaction throughout their journey with our company. Your primary focus will be to optimize customer engagement, increase retention rates, and drive overall customer success.Responsibilities:Develop and implement effective customer relationship management strategies and processes for our B2B business.Serve as the primary point of contact for key clients, building strong relationships and providing exceptional customer service.Collaborate with the sales team to onboard new clients, ensuring a seamless transition and effective implementation of our products or services.Proactively engage with clients to understand their business needs, challenges, and goals, and identify opportunities for upselling or cross-selling.Monitor customer satisfaction levels and conduct regular check-ins to address any concerns, resolve issues, and ensure their success with our solutions.Utilize CRM software to maintain accurate and up-to-date customer records, track interactions, and generate reports to analyze customer behavior and trends.Develop and deliver customized presentations, training sessions, and product demonstrations to clients to maximize their understanding and usage of our offerings.Collaborate with internal teams, such as marketing and product development, to gather client feedback, communicate feature requests, and drive product improvements.Conduct regular business reviews with key clients, providing insights, performance metrics, and recommendations to optimize their experience and achieve their desired outcomes.Stay updated on industry trends, best practices, and emerging technologies related to customer relationship management, and apply this knowledge to enhance our CRM strategies and processes.

Job Openings for 100 Customer Service Jobs for Freshers in Navi Mumbai, having Educational qualification of : Higher Secondary,Other Bachelor Degree with Good knowledge in Customer Care, Customer Support, Telecalling BPO Telesales, Customer Service Operations, Telecalling / BPO / Telesales etc.

We are hiring for back office job 12 pass can apply now apply nowbasic computer knowledge apply nowGood communication skills apply now interested candidate can apply now

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

We would need profiles withExcellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, Candidate voice and accent should be clear while speaking Hindi/EnglishShould be Graduate from any field / 3 years diplomaFresher or Minimum 6 months from BPO or Customer Support (Preferred).Salary 23000 ctc (18.5k in hand)Day Shift for females till 9pm/ Rotational for malesLocation: Tower 5A,5B,5C, Embassy Tech Village Rd, Bellandur, Bengaluru, Karnataka 560103Cab with Home pick and drop available within Bengaluru within 35km radius from Office

We are hiring dedicated candidates with attractive incentives. and the job post name is Back Office Operation Executive.

Job scoperesponsible for providing services provided by the company.treat customers in a friendly and professional manner.Do your job patiently and calmlyRequirementsAge minimum required 19 above.male/femaleRETIRED are welcome to applyNo experience can applyBenefitTraining providedOthers

Job role : Customer support executiveQualification : Undergraduate/ GraduateLanguages : English & Hindi.Shifts : Rotational Location : Hyderabad.

MIS managementReports GenerationCustomer ServiceCustomer grievance addressingVoice CallingSystem worksCo ordination with bank personsWeekly reports

We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask

Job Openings for 1 Customer Relationship Manager Job for Freshers or experienced Female candidate in Ladpura, Kota, Rajasthan,Communication Skills, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship,Marketing,MS CRM,Customer Service Operations, Communication Skills etc.

We are looking for 6 Customer Relationship Manager Posts in Maharashtra, Aurangabad, Maharashtra, Ahmednagar, Maharashtra, Communication Advisor, with deep knowledge in Customer Service Operations, Communication Advisor and Required Educational Qualification is : Other Bachelor Degree,

Job Openings for 50 Customer Relationship Manager Jobs for Freshers in Chennai, having Educational qualification of : Higher Secondary, Diploma, Professional Degree with Good knowledge in Customer Relationship, Customer Service Operations etc.