Service Advisor Job Vacancies in Raipur

We are hiring a Customer-focused & experienced Service Advisor for a reputed Automobile Car Dealership in Raipur. This role is ideal for candidates who enjoy customer interaction, understand vehicle service processes, and want to grow long-term in the automobile industry. Position: Service AdvisorDepartment: Service / After-SalesJob Type: Full-Time Permanent Experience Required1 to 4 years of experienceAutomobile dealership experience preferredFreshers with strong automobile knowledge may also be considered Salary & Benefits10,000 15,000 per monthPerformance-based incentivesGrowth opportunities within dealershipStable & professional working environment Key ResponsibilitiesGreet customers at the service reception deskUnderstand customer complaints & vehicle issues clearlyPrepare accurate job cards with detailed service requirementsExplain service work, timelines & estimated costs to customersCoordinate with technicians & workshop team for smooth service executionMonitor service progress and ensure timely delivery of vehiclesInform customers about additional repairs or delays, if anyEnsure high customer satisfaction at the time of vehicle deliveryFollow dealership service SOPs & quality standardsHandle follow-ups for repeat service and customer retention Skills RequiredExcellent customer handling & communication skillsKnowledge of automobile service processesJob card preparation & service coordination skillsAbility to explain technical work in a simple mannerBasic computer & DMS (Dealer Management System) knowledgeTime management & multitasking abilityTeam coordination & problem-solving skills Qualification10+2 / Diploma / ITI / GraduationAutomobile or mechanical background preferred Preferred Candidate Profile Experience in authorized car dealership / service center Customer-friendly & presentable personality Willing to work in a fast-paced workshop environment Ready to grow long-term in the automobile industry