Service Advisor Fresher Jobs in Raipur

We are seeking a Service Advisor based in Raipur, Chhattisgarh. This full-time position is suitable for individuals with 0 to 5 years of experience, specifically in the two-wheeler service sector. The candidate should possess knowledge of two-wheelers and be able to conduct Pre-Delivery Inspections (PDI) and handle the customer delivery process effectively.Key responsibilities include assisting customers with service inquiries, guiding them through the service process, and ensuring satisfactory delivery of vehicles. The Service Advisor will also be responsible for maintaining clear communication with customers and service personnel, ensuring that all customer needs are met promptly and accurately.The ideal candidate should have strong communication skills in Hindi and the local language, making it easier to connect with customers. A grounding in two-wheeler mechanics and service protocols is essential to provide accurate vehicle assessments and solutions. The role requires individuals who can work from the office and collaborate effectively with various teams.Required skills include proficiency in handling customer interactions, basic mechanical knowledge of two-wheelers, and the ability to perform administrative tasks related to service documentation. A valid driving license is also necessary. This position offers an opportunity to grow within a reputable company while interacting with diverse clientele. If you are passionate about customer service and knowledgeable about two-wheelers, we encourage you to apply.

We are hiring a Customer-focused & experienced Service Advisor for a reputed Automobile Car Dealership in Raipur. This role is ideal for candidates who enjoy customer interaction, understand vehicle service processes, and want to grow long-term in the automobile industry. Position: Service AdvisorDepartment: Service / After-SalesJob Type: Full-Time Permanent Experience Required1 to 4 years of experienceAutomobile dealership experience preferredFreshers with strong automobile knowledge may also be considered Salary & Benefits10,000 15,000 per monthPerformance-based incentivesGrowth opportunities within dealershipStable & professional working environment Key ResponsibilitiesGreet customers at the service reception deskUnderstand customer complaints & vehicle issues clearlyPrepare accurate job cards with detailed service requirementsExplain service work, timelines & estimated costs to customersCoordinate with technicians & workshop team for smooth service executionMonitor service progress and ensure timely delivery of vehiclesInform customers about additional repairs or delays, if anyEnsure high customer satisfaction at the time of vehicle deliveryFollow dealership service SOPs & quality standardsHandle follow-ups for repeat service and customer retention Skills RequiredExcellent customer handling & communication skillsKnowledge of automobile service processesJob card preparation & service coordination skillsAbility to explain technical work in a simple mannerBasic computer & DMS (Dealer Management System) knowledgeTime management & multitasking abilityTeam coordination & problem-solving skills Qualification10+2 / Diploma / ITI / GraduationAutomobile or mechanical background preferred Preferred Candidate Profile Experience in authorized car dealership / service center Customer-friendly & presentable personality Willing to work in a fast-paced workshop environment Ready to grow long-term in the automobile industry