We are hiring a Customer-focused & experienced Service Advisor for a reputed Automobile Car Dealership in Raipur. This role is ideal for candidates who enjoy customer interaction, understand vehicle service processes, and want to grow long-term in the automobile industry.
Position: Service Advisor
Department: Service / After-Sales
Job Type: Full-Time | Permanent
Experience Required
1 to 4 years of experience
Automobile dealership experience preferred
Freshers with strong automobile knowledge may also be considered
Salary & Benefits
10,000 15,000 per month
Performance-based incentives
Growth opportunities within dealership
Stable & professional working environment
Key Responsibilities
Greet customers at the service reception desk
Understand customer complaints & vehicle issues clearly
Prepare accurate job cards with detailed service requirements
Explain service work, timelines & estimated costs to customers
Coordinate with technicians & workshop team for smooth service execution
Monitor service progress and ensure timely delivery of vehicles
Inform customers about additional repairs or delays, if any
Ensure high customer satisfaction at the time of vehicle delivery
Follow dealership service SOPs & quality standards
Handle follow-ups for repeat service and customer retention
Skills Required
Excellent customer handling & communication skills
Knowledge of automobile service processes
Job card preparation & service coordination skills
Ability to explain technical work in a simple manner
Basic computer & DMS (Dealer Management System) knowledge
Time management & multitasking ability
Team coordination & problem-solving skills
Qualification
10+2 / Diploma / ITI / Graduation
Automobile or mechanical background preferred
Preferred Candidate Profile
Experience in authorized car dealership / service center
Customer-friendly & presentable personality
Willing to work in a fast-paced workshop environment
Ready to grow long-term in the automobile industry
Experience
0 - 4 Years
No. of Openings
10
Education
Diploma
Role
Automobile Service Advisor
Industry Type
Automobile / Auto Ancillaries
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office No.- 37, First Floor, Samvet Shikhar,NearNav Bharat Press Ghadi Chowk, Raipur (C.G), Chhat