Senior Process Executive Graduate Experience Jobs in Chennai

Join our team as an Associate IT Operations professional in Chennai. In this role, you will support our technology infrastructure while ensuring smooth daily operations. Your responsibilities will include:- **Monitoring Systems**: Regularly check IT systems and applications for any issues, ensuring they function effectively and meet service level agreements.- **Troubleshooting Issues**: Identify and resolve technical problems quickly, collaborating with other teams as needed to minimize downtime for users.- **User Support**: Assist team members with IT-related inquiries and issues, providing prompt and efficient customer service to enhance their experience.- **Documentation**: Maintain precise records of incidents and solutions in the IT ticketing system, enabling continuous improvement and knowledge sharing within the team.- **Process Improvement**: Contribute ideas for better operations, suggesting tools or methods that can enhance efficiency and improve user satisfaction.To succeed in this role, you should have:- **Educational Background**: A degree in Information Technology, Computer Science, or a related field is preferred.- **Technical Skills**: Familiarity with operating systems, networking concepts, and basic troubleshooting methodologies is essential.- **Communication Skills**: Strong verbal and written communication skills are important for collaborating with team members and assisting users effectively.- **Problem-Solving Ability**: A proactive approach to identifying issues and implementing solutions will be crucial.- **Team Player**: Being able to work well within a team is necessary, as you'll often coordinate with different departments to solve problems together. This is a full-time position based in our Chennai office. If you have 1-3 years of experience in IT operations, we invite you to apply.

Utilize automated tools to extract data from primary and secondary sources.Maintain databases and data systems, reorganizing data into readable formats.Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets, aiding in diagnosis and prediction

Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action. Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client orgenerated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,Patient calling, Provider outreach program etc.) Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rulesand training provided, companys quality system and policies. Communication / Issue escalation to seniors if there is any in a timely manner

Job SummaryThe Legal Executive is responsible for providing legal support to the organization, ensuring compliance with laws and regulations, drafting and reviewing legal documents, and assisting with legal research. The role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively.Key ResponsibilitiesDrafting and Reviewing DocumentsPrepare, review, and amend legal documents, contracts, agreements, and policies.Ensure all documentation complies with relevant laws and regulations.Legal Research and AdvisoryConduct legal research to ensure the organizations compliance with current and new laws.Provide advice on legal and regulatory issues to internal stakeholders.Compliance and Risk ManagementMonitor and ensure compliance with applicable laws and regulatory requirements.Identify potential legal risks and provide strategies to mitigate them.Dispute ResolutionAssist in resolving disputes and liaise with external legal counsel, if necessary.Prepare legal opinions, statements, and documentation for litigation or arbitration cases.Corporate GovernanceMaintain statutory records and filings, ensuring compliance with corporate governance standards.Coordinate board meetings and prepare meeting minutes as required.Client and Stakeholder CommunicationAct as a point of contact for legal queries from internal teams and external parties.Negotiate terms and conditions with vendors, clients, or partners.Administrative SupportMaintain and organize legal files and documentation.Assist with departmental reporting and record-keeping.

1. Understanding the Publication / Project Service divisions' process / methodology2. The right person should have good Leadership skills, Organizational skills, good exposure in training the team mates, Empathy, Patience and Customer negotiating skills3. Answers incoming authors / customers' calls regarding project requirements / escalations / payment issues, process related issues, service related problems and general author concerns4. Responsible for maintaining a high level of professionalism with authors and working to establish a positive rapport with them5. Update project / author related details in the respective excel sheets during and after each call6. Should possess knowledge of mediation and conflict resolution techniques to solve author / customer complaints brought to your attention7. Work with the management team to stay updated on project and process knowledge and passing them to the authors in a responsible manner8. Should be a team player and responsible for the division's profitability by problem solving and turning frustrated authors into repetitive customers.9. Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages10. Coordinates social media messaging with advertising departments, senior managers, and quarterly or seasonal company goals11. Manages social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction12. Audits and analyses social media presences, including digital advertising costs and returns13. Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement

What you will do Overall project management encompassing of project planning, resource management, timelines, quality and successful project delivery Nurturing and developing client relationships to develop long term engagement and enabling potential business through referrals Managing & developing talent within the team by identifying, hiring new talent, developing internal capabilities through performance coaching, feedback, training etc Developing and managing a performance culture by setting expectations, navigating the performance conversations, rewarding performance etc Connecting with industry/forums etc to understand the business outlook, industry practices, solutioning etc to build brand visibility, solutioning roadmap etc Developing new clients and relationships for new business opportunities Managing overall profitability of the business including new solutioning, innovative process changes etc for operational efficiency What we are looking for A strong and demonstrated interest and experience in consulting industry for a minimum of 8 years An engineering and MBA graduate preferably from tier 1 institute. Experience of managing multiple projects in the operations, process, finance vertical Managed a team of over 10 people as a consulting manager/leader Broad level of knowledge in business process reengineering, ERP implementation, business operations, and data analysis Excellent interpersonal and communication skills, verbal, written and presentation Leadership capabilities including managing team, resources, planning, strategic thinking etc Willingness and ability to take initiative and learn independently Excellent working knowledge in the MS office word, excel and power point

Telesales is the Selling of Products or Services Through the Telephone. the Aim of Telesales is to Build Repeat Business Through Excellent Customer Relations. Telesales Representatives Contact Customers to Promote Offers or to Set Up Appointments to Support Field Sales Representatives.as a Telesales Representative, You Reach Potential and Existing Customers Directly By Phone to Encourage Them to Buy Your Company's Offers. There are Two Types of Telesales: Inbound and Outbound. Inbound Agents Receive Calls from Prospective and Existing Customers While Outbound Representatives Call Leads to Generate Sales.

Job Responsibilities:Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls.

* Permanent Life-time WFH - Work from Anywhere in India ** Experience with US Inbound Voice is MANDATORY ** NO FRESHERS ** MALE Candidates preferred *Roles and ResponsibilitiesInbound Customer Support - Voice ProcessHelp our clients from USAnswer phone calls and emailsSolve basic issues & answer customer queriesProvide informationCreate support tickets on the customer's behalfDesired Candidate Profile1-3 yr Exp in US US Voice Process is MANDATORYEdu: Graduate or Under-GraduateAge: 23-26 yrsGood Written & Spoken EnglishMust have a personal Laptop + Internet ConnectionPerks and BenefitsPermanent WFHWork from anywhere in India

Position: Tech Support Assoc(WFH) - US NIght Shift - Voice ProcessOnly for Males candidates- BE / BTech- Age: above 23 yrs - 30 yrs- US Voice Process Exp : 1+ years- No career gaps > 3 months -- Covid or Lockdown- Good Spoken English - error free Grammar & fluency & no MTI- Last in-hand Salary: more than 25k- 18k take home to 25k take home- Must have own Laptop Windows 10 64bit (personal) + Wifi connection- Must be okay for permanent WFH- Must have need for money- 9 hours night shift: 8pm-5am, 9pm-6am, 11pm-8am- 6 Days working, 1 week off in rotation- No ESi or EPF or Medical INsurance: All salary is in-hand- Salary date is 10th of following month- 31West Global ServicesIf interested contact me by sending your CV

Immediate Hiring Day Shift - AR Analyst / Sr AR Analyst(US Healthcare Process- Medical Billing Domain)1 to 15 yrs experienceSalary: Based on Experience & Performance (Maximum 30k Take Home)Should have experience in Medical BillingAny Degree - Both Male / FemaleKindly mention reference in resume: Uma HRWalk-in between Monday to Friday: 11.00am to 5.00pm for Day Shift Benefits: One time food FreeImmediate Joiners are preferredKindly Note: Work from Office onlyInterview Venue:Novigo Integrated Services Pvt LtdSai Sadhan, TS # 125, 1st Floor,North Phase SIDCO Thiru-va-ka Industrial Estate, Ekkatuthangal, Chennai, 600032Interested to getting to know the regular updates regarding job on whatsapp can join in this group

- we are Hiring for Customer support executive, for banking sector- Voice Process (inbound & outbound)- Rotational shift- candidate should be in Chennai- Language - Hindi and English- Salary- Up to 21ctc- Work from Office

Making Outbound calls, Maintaining customer CRM details , Guiding customer through the loan application process.Personal Attributes: Proactive, team worker, customer service orientation, willingness to learnCommunication skills: Speech and writing fluency in English, Hindi, Tamil/ (other south Indian languages )Languages Known: English, Tamil, HindiKey Competencies: Working skills in computer, Zoho CRM, Prior customer service experience.