Senior Process Executive Graduate Jobs in Chennai

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We are looking for a Senior Business Development Executive to help drive our growth and expand our market presence. In this role, you will identify and pursue new business opportunities while building strong relationships with clients. This position allows you to work from home, providing flexibility in how you achieve your goals.Key Responsibilities:1. Identify New Business Opportunities: Research and analyze market trends to find potential clients and areas for growth. Your insights will help shape our business strategies.2. Build and Maintain Client Relationships: Establish and nurture relationships with new and existing clients. Regular communication will ensure client satisfaction and loyalty.3. Prepare and Deliver Presentations: Create compelling presentations that showcase our products and services to prospective clients. Your ability to communicate effectively will help win new business.4. Collaborate with Teams: Work closely with marketing and sales teams to align efforts and achieve business objectives. Teamwork is essential for overall success.5. Track Market Competition: Keep an eye on competitors and industry trends to provide insights for improvement. Understanding the market landscape is crucial to staying ahead.Required Skills and Expectations:You should have a graduate degree and a keen understanding of business development principles. Excellent communication and interpersonal skills are essential for building relationships and presenting ideas. A proactive attitude and the ability to work independently are important. Additionally, you should be comfortable navigating digital tools for research and communication in a remote work environment.

Process Associate required.

As an Operations Associate, you will assist the operations team in handling document automation tasks for US clients. This role is perfect for freshers who want to build expertise in legal operations, process automation, and workflow management.Key Responsibilities:Assist the team in preparing and automating legal documents under supervision.Support quality checks to ensure accuracy and compliance of documents.Collaborate with team members to understand client requirements and document standards.Maintain documentation, track tasks, and update reports for internal tracking.Learn about document automation tools and processes.Follow confidentiality and client-specific legal standards strictly.Actively participate in training sessions and team meetings to gain operational knowledge.Qualifications:Any UG / PG Graduates Basic understanding of documentation and operations workflows.Knowledge of MS Office suits.Interest in legal operations, process automation, or legal tech.Strong attention to detail and willingness to learn.Good communication and teamwork skills.

US Process associatesWe are looking for a dedicated and customer-focused Non-Voice to handle customer interactions efficiently through calls, emails, and chat support. The candidate will be responsible for resolving queries, providing accurate information, and ensuring excellent customer satisfaction.Key Responsibilities: Handle inbound and outbound customer calls in a professional manner. Provide accurate information about products/services to customers. Respond to customer queries through email or chat for non-voice processes. Maintain customer records and update CRM systems regularly. Resolve customer complaints with patience and problem-solving skills. Follow communication scripts and company guidelines. Achieve daily and monthly call targets. Collaborate with team members to improve service quality.Required Skills: Good oral and written communication skills. Strong listening and customer-handling skills. Basic computer knowledge (MS Office, typing, email drafting). Ability to handle multiple tasks efficiently. Positive attitude and willingness to learn. Time management and problem-solving abilities.Qualifications: Only BBA and BCOM candidates are preferred. Freshers candidates are welcome. Candidates with Career gap is also accepted.Working Conditions: Rotational shifts (Morning / Night) are allowed. Only work from office policy is followed.Job Type: Full-time

Hiring for 10 Sales Associate Jobs in Chennai, Coimbatore, Tiruchirappalli/Trichy, Hosur, Krishnagiri, Krishnagiri, Thirunelvelli, Chennai, Thiruvarur, for Freshers,Required Educational Qualification is : Any Graduate with Good knowledge in Sales Process, Field Sales, B2b Marketing etc.

Job DescriptionDepartment: BPOLocation: ChennaiQualification: Any degree (Fresher can also apply)Salary: 12K to 20K per monthJob Summary:We are hiring BPO Associate (Freshers welcome) for voice and non-voice processes. The role involves handling customer interactions, resolving queries, and providing excellent service. Suitable for candidates looking to start their career in the BPO industry.Key Responsibilities:Handle customer calls, emails, or chat supportAddress customer queries and provide timely resolutionsFollow company protocols and ensure customer satisfactionMaintain accurate records of interactions and transactionsMeet daily targets and quality standardsWork in shifts as per business requirementsBenefits:Attractive Salary with Performance IncentivesPaid Training & Onboarding SupportNight Shift Allowances (for applicable shifts)Weekly Offs & Rotational ShiftsOpportunities for Career Growth & Internal PromotionsRegards,Amirtha - HR

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

We are seeking a motivated and customer-focused International Voice Process Executive to join our team. In this role, you will be responsible for handling incoming and outgoing calls from customers located internationally. Your main duties will include providing information and resolving customer inquiries, complaints, and issues in a professional and timely manner.Responsibilities:- Answering incoming calls from customers in a professional and courteous manner- Making outgoing calls to customers to follow up on inquiries or resolve issues- Providing accurate information and assistance to customers regarding

Utilize automated tools to extract data from primary and secondary sources.Maintain databases and data systems, reorganizing data into readable formats.Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets, aiding in diagnosis and prediction

Outbound calls to insurances for claim status and eligibility verification. Denial documentation and further action. Calling the insurance carriers based on the appointment received by the clients. Working on the outstanding claims reports/account receivable reports received from the client orgenerated from the specific client software. Calling insurance companies to get the status of the unpaid claims. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,Patient calling, Provider outreach program etc.) Maintain the individual daily logs. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs. Work cohesively in a team setting. Assist team members to achieve shared goals. Compliance with Medusinds Information Security Policy, client/project guidelines, business rulesand training provided, companys quality system and policies. Communication / Issue escalation to seniors if there is any in a timely manner

Job SummaryThe Legal Executive is responsible for providing legal support to the organization, ensuring compliance with laws and regulations, drafting and reviewing legal documents, and assisting with legal research. The role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively.Key ResponsibilitiesDrafting and Reviewing DocumentsPrepare, review, and amend legal documents, contracts, agreements, and policies.Ensure all documentation complies with relevant laws and regulations.Legal Research and AdvisoryConduct legal research to ensure the organizations compliance with current and new laws.Provide advice on legal and regulatory issues to internal stakeholders.Compliance and Risk ManagementMonitor and ensure compliance with applicable laws and regulatory requirements.Identify potential legal risks and provide strategies to mitigate them.Dispute ResolutionAssist in resolving disputes and liaise with external legal counsel, if necessary.Prepare legal opinions, statements, and documentation for litigation or arbitration cases.Corporate GovernanceMaintain statutory records and filings, ensuring compliance with corporate governance standards.Coordinate board meetings and prepare meeting minutes as required.Client and Stakeholder CommunicationAct as a point of contact for legal queries from internal teams and external parties.Negotiate terms and conditions with vendors, clients, or partners.Administrative SupportMaintain and organize legal files and documentation.Assist with departmental reporting and record-keeping.

Customer Service Associates- Outbound Tellecalling Sales

1. Understanding the Publication / Project Service divisions' process / methodology2. The right person should have good Leadership skills, Organizational skills, good exposure in training the team mates, Empathy, Patience and Customer negotiating skills3. Answers incoming authors / customers' calls regarding project requirements / escalations / payment issues, process related issues, service related problems and general author concerns4. Responsible for maintaining a high level of professionalism with authors and working to establish a positive rapport with them5. Update project / author related details in the respective excel sheets during and after each call6. Should possess knowledge of mediation and conflict resolution techniques to solve author / customer complaints brought to your attention7. Work with the management team to stay updated on project and process knowledge and passing them to the authors in a responsible manner8. Should be a team player and responsible for the division's profitability by problem solving and turning frustrated authors into repetitive customers.9. Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages10. Coordinates social media messaging with advertising departments, senior managers, and quarterly or seasonal company goals11. Manages social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction12. Audits and analyses social media presences, including digital advertising costs and returns13. Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement

Responsibilities:- Assist project managers with planning and execution.- Monitor project timelines and budgets.- Prepare reports and documentation.- Collaborate with team members.- Ensure project objectives are met.Qualifications:- Bachelor's degree in a related field.- Strong organizational and communication skills.- Proficiency in project management tools.- Attention to detail and problem-solving abilities.- Adaptability and teamwork.

We have Urgently Hiring for Customer Care Associate. teleperformancecustomer Voice Processhindi and English Languages Knownsalary 18take Home 22 K Ctc

Post : Process Associate (Voice) No of vacancies: 50 Nos Education : 12th (Or) Any degree Language : Kannada, Hindi, with Basic English communication Experience : 0 month to 1 Years (Any sales or collection experience) Shift : Day shift Working days: Monday to Sunday (Rotational Week off) Salary : 12,000 16000 Office Location : Ambattur Job mode: Work from Office

What you will do Overall project management encompassing of project planning, resource management, timelines, quality and successful project delivery Nurturing and developing client relationships to develop long term engagement and enabling potential business through referrals Managing & developing talent within the team by identifying, hiring new talent, developing internal capabilities through performance coaching, feedback, training etc Developing and managing a performance culture by setting expectations, navigating the performance conversations, rewarding performance etc Connecting with industry/forums etc to understand the business outlook, industry practices, solutioning etc to build brand visibility, solutioning roadmap etc Developing new clients and relationships for new business opportunities Managing overall profitability of the business including new solutioning, innovative process changes etc for operational efficiency What we are looking for A strong and demonstrated interest and experience in consulting industry for a minimum of 8 years An engineering and MBA graduate preferably from tier 1 institute. Experience of managing multiple projects in the operations, process, finance vertical Managed a team of over 10 people as a consulting manager/leader Broad level of knowledge in business process reengineering, ERP implementation, business operations, and data analysis Excellent interpersonal and communication skills, verbal, written and presentation Leadership capabilities including managing team, resources, planning, strategic thinking etc Willingness and ability to take initiative and learn independently Excellent working knowledge in the MS office word, excel and power point

Telesales is the Selling of Products or Services Through the Telephone. the Aim of Telesales is to Build Repeat Business Through Excellent Customer Relations. Telesales Representatives Contact Customers to Promote Offers or to Set Up Appointments to Support Field Sales Representatives.as a Telesales Representative, You Reach Potential and Existing Customers Directly By Phone to Encourage Them to Buy Your Company's Offers. There are Two Types of Telesales: Inbound and Outbound. Inbound Agents Receive Calls from Prospective and Existing Customers While Outbound Representatives Call Leads to Generate Sales.

Join our team as an Associate IT Operations professional in Chennai. In this role, you will support our technology infrastructure while ensuring smooth daily operations. Your responsibilities will include:- **Monitoring Systems**: Regularly check IT systems and applications for any issues, ensuring they function effectively and meet service level agreements.- **Troubleshooting Issues**: Identify and resolve technical problems quickly, collaborating with other teams as needed to minimize downtime for users.- **User Support**: Assist team members with IT-related inquiries and issues, providing prompt and efficient customer service to enhance their experience.- **Documentation**: Maintain precise records of incidents and solutions in the IT ticketing system, enabling continuous improvement and knowledge sharing within the team.- **Process Improvement**: Contribute ideas for better operations, suggesting tools or methods that can enhance efficiency and improve user satisfaction.To succeed in this role, you should have:- **Educational Background**: A degree in Information Technology, Computer Science, or a related field is preferred.- **Technical Skills**: Familiarity with operating systems, networking concepts, and basic troubleshooting methodologies is essential.- **Communication Skills**: Strong verbal and written communication skills are important for collaborating with team members and assisting users effectively.- **Problem-Solving Ability**: A proactive approach to identifying issues and implementing solutions will be crucial.- **Team Player**: Being able to work well within a team is necessary, as you'll often coordinate with different departments to solve problems together. This is a full-time position based in our Chennai office. If you have 1-3 years of experience in IT operations, we invite you to apply.