Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-hand
Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaints
We have vacant of 100 Senior Customer Executive Jobs in Thane, Navi Mumbai, for Freshers Educational Qualification : Higher Secondary,Diploma,Professional Degree,Other Bachelor Degree,B.A,B.B.A,B.Com,BAMS,B.Sc Skill Communication Skills, Telecaller etc.
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Responsibilities Call existing and potential customers to sell the company's products and services Accurately record details of customer's purchase orders Process customer purchases Generate leads for the outside sales team to pursue Manage customer accounts by ensuring that existing customers remain satisfied with company's products and services Develop and sustain solid relationships with customers to encourage repeat businessRequirements Ability to read and follow scripts Strong negotiation and consultative sales skills Excellent organizational and problem-solving skills Effective communication skills Strong customer service skills
We have vacant of 100 Senior Customer Executive Jobs in Thane, Navi Mumbai, for Freshers Educational Qualification : Higher Secondary,Diploma,Professional Degree,Other Bachelor Degree,B.A,B.B.A,B.Com,BAMS,B.Sc Skill Communication Skills, Telecaller etc.