Senior Customer Executive 12th Pass Jobs in Bangalore

We are looking for a Senior Customer Executive to join our team in Bangalore. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The role is full-time and will be based in the office.**Key Responsibilities:**- **Customer Interaction:** Engage with customers either via phone, email, or chat to address their inquiries and provide support, ensuring a positive experience.- **Issue Resolution:** Identify customer issues promptly and work to resolve them efficiently, focusing on maintaining customer satisfaction.- **Product Knowledge:** Develop a strong understanding of our products and services to assist customers effectively and provide accurate information.- **Feedback Collection:** Gather customer feedback and report it to the relevant departments to help improve our services and meet customer needs.- **Documentation:** Maintain accurate records of customer interactions, including queries and resolutions, to ensure clear communication within the team.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- Problem-solving skills are important, enabling the identification and resolution of customer issues.- A positive attitude and a customer-first mindset are crucial for achieving high levels of customer satisfaction.- Basic computer skills, including familiarity with customer relationship management (CRM) systems, are preferred.- A willingness to learn and adapt in a fast-paced work environment is important for personal and professional growth.

Calling to customers and telling them advantages/benefits of the product .

We are looking for 1 Senior Customer Service Executive Post in Bangalore with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary esponsibilities: Customer Support II Problem Solving Manage incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation

Dear Candidate,Greetings from TeleperformanceKick start your career with Teleperformance which is one of the top MNC listed in fortune 500 companies list.Pls find the Job Description below,Job Description: 1. Qualification : 12th or Graduate (with arrears will also be considered) (English & Kannada)2. Process: Customer Support (English & Kannada)3. Salary : 12th or Graduate Fresher 18500 CTC, 15500 Take Home.Exp with minimum 6 months 20000 CTC, 16300 Take home4 *Shift timings:* Male - 24/7 shift (Post 8PM Login or logout Cab will be provided) Female Between 6AM to 11Pm (Any 9 Hours Shift) (Post 8PM logout Cab will be provided)5. 1 rotational Week Off/Week 6. Work Location : Marathahalli, Bangalore7. Contact HR Name : Hariharan9. Walk-in Address:Teleperformance,3rd floor, DSR smart works,Varthur road, Next to SKR Kalyana Mandapam, Marathahalli, Bengaluru, Karnataka - 56003710. Walk-In Time : 9.30AM to 5.00PM.11. Walk-In Date : 21-July-2022 to 23-July-2022Pls walkin to office directly and walkout with the offer in your hand.