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Scheduling Executive 12th Pass Fresher Jobs in Chennai

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Scheduling Executive Fresher (Female)

Maxgrow

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Chennai
Patient Relationship Appointment Setter Fixing Appointments Patient Care
Appointment Scheduler (US Medical Office)About the jobWe are seeking a reliable and professional Appointment Scheduler to support a US-based medical practice by managing patient appointments, provider schedules, and patient communication efficiently.Key Responsibilities:Schedule, reschedule, and cancel patient appointments for physicians and providers.Handle inbound and outbound patient calls professionally.Verify patient demographics, insurance information, and appointment eligibility.Coordinate provider calendars and maintain accurate scheduling.Send appointment reminders and follow-up calls to reduce no-shows.Document patient interactions and appointment notes in EMR/EHR systems.Assist patients with basic inquiries regarding appointments, referrals, and office procedures.Ensure HIPAA compliance and maintain patient confidentiality.Work closely with front desk, billing, referrals, and clinical teams.Manage high call volumes while maintaining excellent customer service.Requirements:Minimum 1 year experience in US healthcare appointment scheduling or medical office support preferred.Knowledge of US healthcare terminology and patient scheduling workflows.Familiarity with EMR/EHR systems such as eClinicalWorks, AdvancedMD, or similar.Good understanding of insurance verification and referrals is an advantage.Strong English communication skills, both verbal and written.Excellent phone etiquette and customer service skills.Ability to multitask and work in a fast-paced environment.Proficiency in Microsoft Office and Google Workspace.Job DetailsPosition: Appointment SchedulerProcess: US Healthcare / Medical OfficeShift: US ShiftJob Type: Full-timeWork Mode: On-site
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Hiring Fresher - Air Ticketing Executive - Itanagar

Flysky Job Solutions

Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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