Retention Manager Job Vacancies in Gurgaon

We are seeking an experienced Retention Marketing Manager to lead and execute customer retention initiatives that enhance engagement, drive repeat purchases, and improve customer lifetime value (LTV). The ideal candidate will manage both strategy and execution of retention campaigns across Email, WhatsApp, and SMS, creating personalized customer journeys that build loyalty and reduce churn.Key Responsibilities:Develop and execute a comprehensive retention marketing strategy across Email, WhatsApp, and SMS channels.Design and implement automated customer journeys focused on engagement, win-backs, and post-purchase experiences.Plan and launch targeted campaigns to drive repeat orders, boost LTV, and minimize customer churn.Manage audience segmentation, personalization, and cohort-level performance tracking.Analyze campaign performance and customer behavior to optimize content, timing, and targeting.Collaborate with creative, content, and customer experience teams to ensure consistent brand communication.Maintain and enhance the CRM tech stack to support scalable retention strategies.Requirements:47 years of experience in retention or lifecycle marketing within a D2C or e-commerce environment.Hands-on experience with Email, WhatsApp, and CRM tools such as WebEngage, CleverTap, or HubSpot.Strong analytical mindset with a data-driven approach to campaign optimization.Excellent communication, project management, and collaboration skills.Required Skills:Customer Relationship Management (CRM)Data AnalysisA/B Testing & Analytics (GA4, VWO, Hotjar)Retention MarketingCustomer Segmentation & PersonalizationCustomer Lifetime Value (LTV) Optimization

Dear Candidate,We are hiring for leading life insurance company.KEY RESPONSIBILITIES Drive cross sales and new sales from the assigned team ofAdvisors Drive Input behaviors with the assigned team of Advisors. Meeting the sales plan numbers consistently and achievingthe sales standards. Maintain and improve the Sales Quality Standards bymaintaining the Persistency standards. Training and Development of the team of advisors for newproduct launches/revisions in the existing policies. Drive advisor attendance in Trainings and GO-meets.Desired qualification and experienceGraduate with 3+ years of experience, minimum experience in the insurance sector, 2 yearsProven Sales Track Record in Insurance, preferably Life InsuranceExperience in a cross-selling sales teamFamiliarity with skills in supervision & development of teams, strong networkingCTC: Up to 4.25LPATo apply, kindly call or WhatsApp on 9759214468 and mail nikita.koli@assuredjob.inRegards,NIKITA

Job Openings for 10 Retention Executive Jobs with minimum 1 Year Experience in Gurgaon/Gurugram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Churn Management,Service Provisioning,Customer Acquisition etc.

Job description1. Respond to user inquiries and provide timely and effective support through various communication channels (email, chat, phone, etc.)2. Assist users in understanding product features and functionalities.3. Handle daily operations including internal company CRM tool.4. Oversee the preparation and approval of documents such as purchase agreements and lease contracts and ensure vital documents are signed and payment received.5. Communication English Skill.Please share me your cv at

Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,

We have vacant of 2 Personnel manager Jobs in TF-03A, 03B, 03C THE PLAZA MALL M.G.ROAD GURGAON Gurgaon HR 122002 IN, Experience Required : 1 Year Educational Qualification : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Pharma, Other Doctorate Degree, Some Tertiary Coursework, Ph.D/Doctorate Skill Gen Administration, Organizational Management, Staff Retention, Labour Welfare etc.,

Male CandidateJob DescriptionThe ideal candidate should be highly soft spoken and ready to work in customer relationship manager and make the good relationship with customer.Rolls and Responsibilities: Handling inbound calls, outbound calls, emails, and chats Strong knowledge of banking products Managing & sourcing credit card/personal loan customers Deepening relationships with existing customer base of bank customers Should be thorough with the application process and eligibility Should be able to provide customers with detailed information on products, services & offers Ability to handle all customer queries and complaints and resolved with in TAT. Ability to up-sell a credit product to other banking product customers Responsible to work upon undelivered cases and escalate wherever necessary. Retaining the customers by providing information on banking channels and benefits. Handling escalation cases and resolve customer query by coordinating with product and operations team. Ability to build rapport in diverse workforce in a multicultural setting.Competencies and Skills RequiredCustomer Relationship Manager plays a critical role in providing an interface between customers and the client company. The major skills and competencies that we are looking for in a candidate are:1. Good interpersonal skills2 2. Should be fluent in English and Hindi3. Ability to listen proactively4. Problem solving skills5. Ability to handle work well and maintain qualityQualifications/Other Requirements1. Any Graduate/Preferably Commerce Graduate2. 3-4 years experience in Tele-Calling or Voice Process for Banking Sector3. Public/Private Sector Banks, Fintech's and NBFCs candidates will be preferredDesignation: Customer Relationship ManagerBenefits: Provident fund (PF) Mediclaim Insurance Paid leaves/Leave encashmentWorkdays per week: 6 days Timing 10:00am to 7:00pmSunday Fixed Week off