17

Fresher Reservation Agent Jobs

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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Durgapur
Air Ticketing Air Cargo Air Ticketing Reservation
As An Airline Supervisor, You Will Play a Vital Role in Ensuring Smooth Operations At the Airport. Your Responsibilities Will Include:- **supervising Team Members:** You Will Lead a Team of Airline Staff, Ensuring They Follow Procedures and Provide Excellent Customer Service.- **managing Passenger Check-in:** You Will Oversee the Check-in Process, Helping Passengers to Check in Quickly and Efficiently While Ensuring Their Documents are in Order.- **coordinating with other Departments:** Working Closely with other Departments, You Will Ensure that Luggage, Flights, and Customer Needs are Managed Effectively.- **resolving Issues:** if Problems Arise, such as Flight Delays or Passenger Complaints, You Will Be Responsible for Finding Quick Solutions to Maintain Customer Satisfaction.- **conducting Training:** You May Assist in Training New Staff On Company Policies, Customer Service Techniques, and Safety Regulations.For this Role, You Should have a Passion for Customer Service and a Positive Attitude. Ideal Candidates Will Possess Strong Communication Skills, Allowing You to Interact Effectively with Passengers and Team Members. Being Detail-oriented is Important as You Will Be Dealing with Travel Documents and Schedules. Flexibility in Your Schedule is also Crucial Since Airline Operations Run Around the Clock. a High Level of Responsibility is Expected, as the Safety and Satisfaction of Passengers is Your Top Priority.A Minimum Education of 10th Pass is Required, with Experience Not Necessarily Mandatory, But a Willingness to Learn and Adapt Quickly is Essential.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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Airlines Reservation Incharge

Skyview India Academy Private Limited

Reservation Incharge Reservation Manager Reservation Officer Reservation Supervisor Reservation Executive Airlines Executive Airline Ground Staff Airport Ticketing Airport Staff
Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry contact-9218068638skytechaviation44@gmail.com
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Sales Executive

Bout Technologies Pvt. Ltd.

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Mohali
Telesales Executive Ticketing Agent Air Ticketing Agent Air Ticketing Reservation Air Ticketing Sales Executive Travel Sales Travel Sales Executive
Australian International sales process:- We are seeking highly motivated and skilled sales executives for a leading Melbourne Headquartered International Air ticket sales process. The job responsibility will be taking inbound calls, converting the leads into sales, and providing outstanding customer service to international air travelers.Requirements-Effective Communication Skills: This includes fluent communication skills (written and oral) in English, and Hindi, speaking abilities in Punjabi fluently will be an added advantage as well as active listening, clear articulation, and the ability to build rapport with potential customers.Basic Knowledge of GDS (Global Distribution System)- Amadeus or Galileo will be preferred, Sales experience is mandatory.Minimum Experience - 6 months onwards.Graduate or Undergraduate in any stream.Benefits:Cab facility for early morning shiftsRotational week offsFixed salary + incentives based on monthly performanceSalary is no bar for good candidates.Job Type: Full-timeBenefits:Provident FundSchedule:Day shiftMorning shiftRotational shift
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Airport Representative Air Ticketing Agent Walk in
Job descriptionInterview for an International and Domestic Airport Cabin Crew and Ground Staff Positions for Both Males and Females ( Freshers and Experience as well )Required Fresher and Experience, Skills, and Qualifications Only 58 Openings ( 35 Females - 23 Males ) Taking care of the safety and security of the passengers on flights. Need to Serve Meals on Board to the Customers with a Hospitality Attitude Person should have unblemished complexion and good body language. Excellent verbal and written communication skills in both Hindi and English. Ok to Travel within India and Outside India Fresher Candidates can also apply if they are interested to make a career in this Industry. H.S. (10+2) or Equivalent and above. Age Limit: 18 to 45 years (for ground staff) Language Proficiency: English, Hindi, and any other regional language. Good Communication and Interpersonal Skills and well-groomed. Physically Fit Pleasing personality with strong interpersonal skillsDepartment : Ground Staff and Cabin Crew Employment Type: Full Time, PermanentRole Category: Voice / BlendedEducationHigh SchoolIntermediateUG: Any GraduatePG: Any PostgraduateJob descriptionKnowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise The work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining Daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRole: Reservation ExecutiveIndustry Type: Permanent on RoleEmployment Type: Full Time, PermanentRole Category: Tourism
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Reservation Agent Air Ticketing Walk in
Hiring for 10 AIRLINES RESERVATION AGENT Jobs in Ludhiana, Punjab,Uttar Pradesh,Meerut, Uttar Pradesh,Ghaziabad, Uttar Pradesh,Kanpur, Uttar Pradesh,Varanasi, Uttar Pradesh,Jammu for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Reservation etc.
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Cabin Crew Ground Staff Air Hostess Air Ticketing Agent Air Ticketing Reservation Airport Manager Data Entry Operator Back Office Operation Executive HR Manager HR Executive Hospitality Manager BPO Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Air Ticketing Agent Air Ticketing Reservation Airport Representative
Urgently Hiring Smart Air Ticketing Agent. for Kolkata Airport Total 20 Vacancies
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Air Ticketing Holiday Packages Reservation Executive Booking Agent Walk in
Job Openings for 27 Reservation Executive Jobs for Freshers in Kolkata,Kolkata South, Kolkata,Calcutta Greens, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree with Good knowledge in Air Ticketing,Holiday Packages etc.
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Sales Agent

Viva Holiday

  • 0 - 2 yrs
  • Delhi
Experience in Sales Tour Packages Hotel Reservations Travel Sale Travel Agent
We have vacant of 2 Sales Agent Jobs in Delhi,Experience in sales,tour packages,Hotel reservations, for Freshers Educational Qualification : Vocational Course Skill Experience in sales,tour packages,Hotel reservations etc.
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Reservation & Ticketing Agent (Female)

PCBC FOREX AND TRAVELS PVT LTD

  • 0 - 3 yrs
  • Barasat Kolkata
IRCTC Airlines Train Tour Packages Galileo (Travelport) Amadeus Sabre
We are looking for a passionate , experience International Ticketing executive who must have knowledge of :Galileo (Travelport)AmadeusSabreIssuing of International ticketCancellation and partial Cancellation of International TicketRe issuing and partial Re issuing of International TicketSolving the problems of international passengersCreating, managing various tour packages & resolving ther issue related to itCreating, managing various tour hotes & resolving ther issue related to it.Must have fluency in English and Hindi.Job Types: Full-time, Regular / PermanentSalary: 10,000.00 - 33,453.00 per monthSchedule:Day shiftEvening shiftFlexible shiftMorning shiftNight shiftRotational shiftSupplemental pay types:Commission payPerformance bonusYearly bonusAbility to commute/relocate:Near Yuva gushti khelar math, Barasat - 700124, West Bengal: Reliably commute or planning to relocate before starting work (Required)total work: 2 years (Preferred)
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Air Ticketing Executive

Lead India Private lltd

Ticketing Agent Ticketing Executive Reservation & Ticketing Executive Airport Representative Airport Ground Staff Cabin Crew Flight Attendant Computer Operator Work From Home Walk in
Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications
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Aviation Air Ticketing Agent Good English Communication Walk in
Hiring 10th & 12th Pass Candidates Air-ticketing Officer & Airport Cargo Supervisor for Kolkata AirportUrgently Require:-Air-ticketing Officer, Passport Checking OfficerGuest Service Officers/GRE/F & B Service/Front Office for Airport Lounges **FOR MORE INFORMATION CONTACT HR DEPARTMENT : **TICKETING EXECUTIVE RESPONSIBILITIES:-Checking passengers in for flights.Re-routing or re-booking passengers whose flights have been canceled or delayed.Assisting disabled passengers or those traveling with young children.Giving passengers up-to-date information of flights. **Required Experience, Skills and Qualifications:->Fresher Candidates can also apply if they are interested to make career in this Industry.>Educational Qualification: H.S. (10+2) or Equivalent and above.Perks:1. PF + ESI2. 2. Over Time with Accommodation3. 4.Good Communication Skills & pleasing personality4. 5.Educational Qualification : 12th pass or above can apply5. 6.Salary : 22000/- to...
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Reservation & Ticketing Officer

Arin Media and Entertainment Pvt. Ltd.

Customer Service Agent Customer Service Assistant Customer Service Associate Hospitality Executive Hospitality
Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Processing payments and sending confirmation details to customers.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation services.Answering any questions customers might have about the reservation process.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.Providing support to customers who may need to amend or cancel a reservation.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Good Communication Air Ticketing Officer Ticketing Agent Air Ticketing Airline Executive
RESPONSIBILITIES Preparing BOQ, Procurement Of The Required Materials As Per The Site Requirement And Site Mobilization. Preparing Work Logs, Update The Financials And Reporting On Daily Basis. Facilitating The Processes Of Liasoningfrom The Concerned Authority. Monitoring And Project Execution Maintaining The Safety Norms, Quality, Standards And Timeline. Testing, Commissioning, Handover And Collecting Project Completion Certificate From The Client.If Youve Experienced Certificates Kindly Bring It For Interview!!!
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Baggage Service Agent

Legter Aviation Pvt. Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Hospitality Assistant Baggage Service Agent Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
An airport baggage handler is responsible for safely and quickly loading, unloading or transporting airline passengers' luggage at an airport. The main tasks include: Keeping an eye open for suspicious-looking baggage items at all times and reporting anything unusual to security or the police immediately.
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Ticketing and Reservation Executive

Skyview India Academy Private Limited

Reservations Reservation Executive Reservation Agent Reservation Incharge Ticket Booking Ticket Checking Staff Ticket Support Executive
Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com
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Ground Staff Supervisor

Skyview India Academy Private Limited

Ground Manager Ground Operation Airport Operation Cargo Handling Reservation Agent Ticketing Associate
Job Description: Ground StaffPosition: Ground StaffJob OverviewWe are seeking motivated and dedicated individuals to join our team as Ground Staff. The ideal candidates will play a crucial role in ensuring the smooth operation of our services, providing excellent customer service, and maintaining safety and efficiency in our workplace.Key ResponsibilitiesAssist passengers with check-in and boarding procedures.Handle baggage and cargo, ensuring proper loading and unloading.Maintain cleanliness and organization in the terminal and surrounding areas.Provide information and support to passengers regarding flight schedules, gates, and services.Collaborate with team members and other departments to ensure seamless operations.Adhere to safety and security regulations at all times.Address customer inquiries and resolve issues promptly and professionally.QualificationsAge Criteria: 18 to 28 years old.BenefitsCompetitive salary and benefits package.Opportunities for career growth and development.Training programs to enhance skills and knowledge.
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Airport Executive (0-1 Years)

Skyview India Academy Private Limited

Airport Ticketing Airline Operations Customer Service Ground Staff Activities Cargo Handling Reservation Agent
Location: [Insert Location]Job DescriptionWe are seeking energetic and detail-oriented individuals to join our Ground Staff team. This role is vital in delivering top-notch service and ensuring efficient operations in a busy environment.Primary ResponsibilitiesAssist with passenger check-in and boarding, ensuring a smooth process.Handle baggage and cargo with care, ensuring safety and accuracy.Maintain cleanliness in the terminal and surrounding areas.Provide passengers with up-to-date information on flight schedules and airport services.Work collaboratively with other team members to optimize operational efficiency.Follow all safety and security procedures diligently.Respond promptly to passenger inquiries and resolve any issues.QualificationsAge Requirement: Applicants must be aged between 18 and 28 years.BenefitsCompetitive salary and benefits package.Opportunities for professional development and career advancement.A positive and inclusive work environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chatra
Air Ticketing Air Hostess Air Charter Operation Air Ticketing Reservation
Ground Staff Duties and Responsibilities1. Ground Staff are responsible for ensuring passenger safety and comfort in both flight and ground operations.2. They play a crucial role in the aviation sector, undertaking a wide variety of tasks from administrative to manual labor.3. Assist passengers during check-in, boarding, and deplaning4. Load and unload luggage and other cargo to and from the aircraft5. Handle passenger inquiries about flight schedules, travel routes, and other flight-related issues6. Perform inspection of the aircraft before and after flights for safety7. Ensure the aircraft is clean and tidy for the passengers8. Provide first aid and support in case of emergencies9. Coordinate and manage supplies of food and beverages for flights10. Help passengers with special needs, like the elderly, children, or those with disabilities11. Work with various aviation teams to ensure flight operations run smoothly12. Manage and operate airport equipment and vehicles13. Adhere to airport safety regulations and procedures
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  • 0 - 1 yrs
  • 30.0 Lac/Yr
  • Kanpur
Air Freight Ground Staff Ground Management Air Cargo Air Ticketing Air Ticketing Reservation
- Handle air ticket reservations: Responsible for booking and securing air tickets for customers based on their preferences and requirements.- Manage air ticketing process: Coordinate with airlines, travel agencies, and customers to ensure smooth ticketing processes and resolve any issues or discrepancies.- Provide customer service: Assist customers with inquiries, changes to bookings, cancellations, and other related ticketing services in a professional and helpful manner.- Update booking information: Maintain accurate and up-to-date records of bookings, reservations, and customer information for efficient ticketing operations.- Assist with ground management: Support ground staff with tasks related to passenger check-in, baggage handling, and other ground management activities as needed.Required Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers, airlines, and colleagues to ensure clear and accurate ticketing services.- Attention to detail: Must pay close attention to detail when booking tickets, managing reservations, and updating information to prevent errors and ensure customer satisfaction.- Customer service orientation: A customer-centric approach to resolving issues, assisting with inquiries, and providing excellent service to passengers throughout the ticketing process.- Basic computer skills: Proficiency in using computer systems, reservation software, and other related technology to manage ticketing operations efficiently.- Adaptability: Ability to multitask, work under pressure, and adapt to changing priorities in a fast-paced and dynamic work environment.
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Air Ticketing Air Ticketing Reservation Air Ticketing Executive Air Ticketing Staff Air Ticketing Associate Airport Ticketing Agent Ticket Booking Ticket Support Executive Ticket Checking Staff Ticketing Manager Ticketing Supervisor Accounts Exucative
Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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Air Ticketing Executive

Lead India Private lltd

Ticketing Agent Ticketing Executive Reservation & Ticketing Executive Airport Representative Airport Ground Staff Cabin Crew Flight Attendant Computer Operator Work From Home Walk in
Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications
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Air Ticketing Executive

Lead India Private lltd

Ticketing Agent Ticketing Executive Reservation & Ticketing Executive Airport Representative Airport Ground Staff Cabin Crew Flight Attendant Computer Operator Work From Home Walk in
Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications
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Air Ticketing Executive

Lead India Private lltd

Ticketing Agent Ticketing Executive Reservation & Ticketing Executive Airport Representative Airport Ground Staff Cabin Crew Flight Attendant Computer Operator Work From Home Walk in
Apply now for more details.Air Ticketing Executive (International, Domestic & Cancelation Process)Exp: 0 Months to 1 year. (Same Industry)Key Skill: Issue tickets, making PNR, handling client over the phoneMust know how to do Issue, Reissue & Cancel TicketsMust have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)Responsibilities and Duties:Knowledge of Domestic/International Ticketing according needs of different clientsResolving clients complaint and escalations whenever required.Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Issuing tickets and other relevant documentsInteracting with the airline regarding refund and cancellation policiesMaintaining daily productivity report of agents.Handling customer service calls regarding Reservation, flight information and Marketing schemesRequired Experience, Skills and Qualifications
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