Key Responsibilities:Monitor and evaluate inbound calls to ensure compliance with company standards.Identify gaps in communication, process adherence, and customer handling.Provide coaching, feedback, and training to agents for performance improvement.Prepare detailed quality reports and share insights with management.Collaborate with team leaders and HR to align recruitment and training with quality benchmarks.Ensure customer satisfaction by maintaining high standards of accuracy and professionalism.
Field Sales B2B Sales ExecutiveLead FollowFollowupsReportingCorporate Sales
We are looking for a proactive Sales and Marketing Executive to promote our business and grow our customer base. Your primary responsibility will be to meet potential customers in person, present our products and services, and develop lasting relationships. You will work to identify new opportunities, generate leads, and convert them into successful sales. Strong interpersonal skills, the ability to communicate effectively, and should be ready to travel and meet customers.NOTE: For male candidates two wheeler and license is mandatory.