Array ( [0] => remote-support [1] => mumbai ) Remote Support Jobs in Mumbai,Remote Support Job Vacancies in Mumbai Maharashtra
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Remote Support Job Vacancies in Mumbai

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  • 3 - 8 yrs
  • Mumbai
Information Technology IT Administrator
Company Name: One LegalAbout ONE LEGALONE LEGAL is a boutique New Zealand-based law firm with an expanding international presence. We focus on New Zealand law and cross-border transactions, especially with China. As part of our international growth strategy, we are seeking qualified and motivated legal professionals in India to join our remote legal support team. Are you an IT professional looking for an exciting opportunity to manage and enhance IT infrastructure for a growing company? We are looking for a skilled IT Administrator to join our team and oversee all technology-related operations. What Youll Do: Maintain and optimize computing and network systems to ensure smooth operations and minimize downtime. Oversee the installation, management, and licensing of software applications. Perform regular data backups and monitor security protocols to safeguard company information. Assist in procuring hardware and software to meet internal and customer needs. Troubleshoot and resolve technical issues reported to the Help Desk. What Were Looking For: Education: Bachelors degree Or Master's degree in Computer Science, Information Technology, or a related field. Experience: Minimum 3 year of experience in a similar role. Security Expertise: Strong understanding of data security protocols and compliance requirements. System Proficiency: Familiarity with email system administration is preferred. Problem-Solving Skills: Ability to tackle challenges and work under pressure in a fast-paced IT environment. Communication Skills: Strong interpersonal and communication skills to collaborate across departments. Website Management: Experience in maintaining and updating company websites. How to Apply:If you meet the qualifications and are excited about this opportunity, send your application to office@onelegal.co.nz with the subject Application for IT Administrator Role.
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  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Mumbai
IT Helpdesk Remote Support
Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.
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Desktop Engineer Desktop Support Engineer IT Desktop Engineer Technical Support Engineer IT Technical Support Engineer L2 Technical Support Engineer Remote Support Engineer Remote Desktop Support Engineer
Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Hardware Networking Computer Hardware Desktop Support IT Helpdesk Remote Support Engineer
Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support
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Remote Support Specialist

DGTL Cloud Solutions

Customer Care Consultant Customer Care Representative Customer Response Executive Sales Consultant
About us:We are a European company based in the UK and the Netherlands that specialize in providing cloud solutions for our clients.Wanted:Due to the large expansion of our client base, we are looking for a customer contact employee who speaks English (fluent) and who is occasionally willing to work on European times.The work will largely consist of answering questions from our customers and selling additional products (you will receive a commission). You do not need specific product knowledge. If we hire you for the job, you will receive a 2-week training (paid) where we will teach you everything you need to know. Who are we looking for:- Fluent in English- Eager to learn- You have a good internet connection- You like to sell digital products- Someone who has no objection to working from home.- Want to work on European times for internal consultation.Benefits:- Work in accordance with European standards- We take care of your pension- A good salary with bonus opportunities- An allowance for internet and computer costs.We look forward to receiving your application!
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L1 Remote Support Engineer

Three Ess Computer Services India Pvt Ltd

  • 1 - 2 yrs
  • Kurla Mumbai
Windows OS Remote Support Engineer L1 Remote Support Engineer Network Engineer Network Analyst Walk in
Taking ownership of customer issues reported and seeing problems through to resolutionFollowing COMPANY S standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResearch and identify solutions to solve the issuesDiagnose and troubleshoot technical issues.Ask customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsProperly escalate unresolved issues to Service In-charge / Service ManagerProvide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reports as per company policy.Document technical knowledge in the form of notes and manualsMaintain jovial relationships with clientsEnsure additional revenue generation from all customers sites.Be updated with latest technologies and technical skills and keep tool kit and calibrated Multi meter etc. always available with you.Ensure customer satisfaction.
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Remote Desktop Support Engineer

Montran Corporation India Pvt Ltd

  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Goregaon East Mumbai
Technical Support IT Helpdesk Application Support VMware Unix Linux Desktop Support Engineer
System Administrator who can help us in managing infrastructure and security configuration for Mumbai office.Please find below required skills and knowledge for the same: Ability and desire to learnFamiliar with multiple SW platforms (Unix/Linux is a must), monitoringGood scripting abilities (shell/bash, etc.)Knowledge of network design, protocol stack, firewalls, VPNs, VLANsKnowledge of database and JEE App Server installation and configuration is a plusGood English language proficiencyGood team working abilities and proactive work attitudeQualifications:Bachelor degree in technical engineering (computer science, automation or communications) 3 plus years experience.
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  • 1 - 2 yrs
  • Khar West Mumbai
Networking OS Installation Remote Support Basic Server Knowledge Desktop Support IT Helpdesk Laptop Support Desktop Administration
Networking, OS Installation, Remote Support, basic server knowledge, computer repairing/ assembling, etc
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Graduate Management Trainee System Engineer System Engineering System Engineer Trainee Linux System Engineer Windows System Engineer IT System Engineer Remote Support Engineer Remote Desktop Support Engineer IT Service Desk Engineer
Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Mumbai
Hardware Networking Computer Hardware Desktop Support Software Installation Network Troubleshooting Remote Support Engineer
Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support
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