9

Remote Support Job Vacancies in Bangalore

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  • Fresher
  • 7.5 Lac/Yr
  • Female
  • Yelahanka Bangalore
Copy-Paste Data Accuracy Data Entry Automation Data Entry Audit Data Entry Speed Data Entry Forms Data Entry Validation Data Entry Software Data Quality Control Data Formatting Data Input Data Verification Google Sheets Data Cleansing Keyboard Shortcuts Spreadsheet Management Typing Speed Data Entry Accuracy Data Extraction Numeric Keypad Microsoft Excel Data Collection Work From Home Home Based Work Data Entry Executive Data Entry Specialist
We are looking for a Remote Customer Support Executive to join our team. This is a part-time work-from-home position based in Yelahanka, Bangalore. Freshers are welcome to apply, and applicants must have completed at least 10th grade. Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, and chat to address inquiries, resolve issues, and provide support. You will ensure that customers feel heard and valued in every interaction.2. **Issue Resolution**: Identify and troubleshoot customer problems effectively. Your ability to listen and understand their concerns is vital to finding quick and accurate solutions.3. **Product Knowledge**: Stay updated on our products and services to provide customers with the most accurate information and guidance. Being knowledgeable will help you assist customers better.4. **Documentation**: Record customer interactions and feedback in our system. Accurate documentation is essential for tracking issues and improving service quality.5. **Team Collaboration**: Work closely with other team members to share insights and enhance the customer experience. Teamwork is important in ensuring that customer needs are met efficiently.Required Skills and Expectations:Candidates must have strong communication and listening skills, along with a positive attitude and patience. Being detail-oriented is crucial for accurately resolving issues and documenting interactions. Since this position is remote, candidates should be self-motivated and comfortable using computers and various communication tools. A commitment to providing excellent customer service is essential.
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  • Fresher
  • Bangalore
English English Language Communication Customer Care Customer Relationship Remote Support Email Support Customer Support Sales Direct Sales Negotiation Remote Time Management Presentation Skills Tech Sacy Tech Proficienc Problem Solving Soft Skills
Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeyImportant Note: Serious Candidates Email Me or Whats App me saying - ''Remote Travel Manager Job'' For Details
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  • 0 - 1 yrs
  • 100.0 Lac/Yr
  • Bangalore
Online Jobs Home-based Jobs Online Employment
Dear candidate,As a Data Entry Operator, your main responsibility will be to input and update data into the computer system accurately and efficiently.With no fixed working hours, no targets, and minimal supervision, We have various types of online and offline project works.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Rest API cURL SSL Networking Fundamentals Customer Relationship Communication Webhooks & Callback URL Management Documentation Remote Support API Integration
Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person
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  • 3 - 5 yrs
  • Bangalore
Technical Voice Process Service Desk Remote Support International Process Ticketing Tolls
Hi,Greetings from Wissen Infotech!!!This is further to your discussion with Wissen infotech we are happy to inform you that you have been shortlisted for a face-to-face interview with Wissen infotech.Mention Sharath Mettupalli at top of your Resume.We are looking for only Service Desk Role between 3-5 Years of Experience, only for Bangalore Location and looking only for Immediate Joiners and who can immediate, It will be Work from office JOB with Rotational Shifts, we Does not provide any CAB Facility. Interested Candidates can come for F2F Interview for Below Location and Mention Sharath Mettupalli at top of your ResumeHere are the details of your interview.Date 5th-OCT-2024Time 10 AM-4pmContact Person Sharath MettupalliInterview Location BangaloreMode of Interview Face to faceAddress Bangalore Address:176,4th Floor, Adarsh Eco Place, KIADB EPIP 2nd phase, Whitefield, Bengaluru, Karnataka 560066.You are required to carry the following documents with you (MANDATORY)1. Your Hard copy of resume and write Wissen Infotech on top of the resume2. Photo Identity Proof( PAN Card/Voter ID Card/Aadhar Card)3. Copy of this Mail Kindly acknowledge this mail and feel free to call me for any challenges All the Best and kindly keep me posted on the interview process after attending the interview. GOOD LUCK !!
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Graduate Management Trainee System Engineer System Engineering System Engineer Trainee Linux System Engineer Windows System Engineer IT System Engineer Remote Support Engineer Remote Desktop Support Engineer IT Service Desk Engineer
Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064
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Technical Support - Remote

Bezalel and Aholiab Private Limited

  • 1 - 4 yrs
  • 7.0 Lac/Yr
  • Bangalore
Customer Service Representative Storage Administrator
Job Description - TECHNICAL SUPPORTShift timing: Complete Night Shift (5.30 PM & 10.30 PM)Skill: Excellent communication skills (Mandatory), Customer support, Storage (NAS, SAN),Virtualization (VMWare, Hyper-V),Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP NetworkingRequired Qualifications and Experience:Bachelor's Degree in IT, Computer Science, or other related fields1+ years of technical support experience in Storage and/or Virtualization, Backup, Linuxserver, Windows serverCreative problem solvingStrong aptitude for learning new technologiesGood verbal and written communication and interpersonal skills.Preferred Skills:Skilled in two of following technologiesStorage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / LinuxServer, Windows Server, TCP/IP NetworkingResponsibilities and Duties: You will provide in-depth technical support to customers, and field support staff,focused on diagnosing, troubleshooting, repairing, and debugging NetApp products.Support incidents can range from various hardware and/or software issues with NetAppstorage systems and solutions, to multi-system, multi-vendor, and multi-networkinteroperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platformthrough Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networkingissues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/orEscalation Engineers when the problem is too complex or falls out of your specific areaof expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating withother TSEs, completing lab tasksFor More details Contact : +91 9611984620
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Desktop Support Engineers

Pameesha Technologies Services Pvt. Ltd.

  • 2 - 4 yrs
  • 3.3 Lac/Yr
  • Bangalore
Desktop Administrator Desktop Support Engineer Remote Support Engineer Windows OS IT Support Desktop Engineer IT Consultant Desktop Support IT Engineer
Need to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.A desktop support engineer, who should have extensive knowledge of office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer who can provide fast and effective support for clients experiencing basic hardware and software issues.Desktop Engineer Level 1 role for Desktop / IT support that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.Operating System Windows 10Collaboration tools - Microsoft Outlook 2019, Skype for Business, WebEx.VPN Client Cisco AnyConnect. Should have hands on knowledge on VPN switch router VPN and candidates who can handle top level executives.
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Remote Desktop Support Engineer

Jetking Skill Development Pvt Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Bangalore
Hardware Networking Technical Support IT Helpdesk Desktop Support Engineer Desktop Maintenance
1. B.E / B.Tech, BSC IT, Diploma in IT candidates required2. Excellent communication skills3. 2-3 years of technical experience4. 6 days working 5. Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.6. Help maintain equipment inventory, including processing RMAs and ordering new equipment.7. Maintain physical presence at designated service locations and time for employees to pick up users computer, or delivering to end-user.8. Monitor, update and maintain tickets in defined ticketing system. Respond to tickets, contact users and plan workload .Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign-off closed tickets with the user to include follow up specifically to the end user.9. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems.10. Support access to corporate network/wireless and applications both on the network as well as over VPN.11. Candidate should have experience on Office36512. Only Male candidates are require
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  • Fresher
  • 8.0 Lac/Yr
  • Female
  • Race Course Road Bangalore
Home Based Work Customer Support
We are looking for a dedicated Customer Support Executive to join our team. This is a part-time remote work position, ideal for freshers who have completed their 12th grade. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle questions from customers via phone, email, or chat, providing clear and helpful answers to ensure a positive experience.- **Assist with Order Processing:** You will guide customers through placing orders and help resolve any issues related to payments or shipping.- **Resolve Customer Complaints:** You will listen to customer concerns and provide solutions or escalate issues to ensure their satisfaction.- **Maintain Customer Records:** You will update customer information and interaction records in our system, ensuring all data is accurate and up-to-date.- **Provide Product Information:** You will offer detailed information about our products and services to help customers make informed choices.**Required Skills and Expectations:**- Excellent communication skills are essential, as you will interact with customers both verbally and in writing.- A friendly and patient demeanor, which helps in building rapport with customers and addressing their needs effectively.- Basic computer skills, including familiarity with MS Office and internet usage, are necessary for navigating systems and maintaining records.- Strong problem-solving skills that enable you to think quickly and offer solutions when challenges arise.- A commitment to teamwork and collaboration, while also being self-motivated to work independently from home.
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  • 0 - 3 yrs
  • Bangalore
English Communication English Language Customer Care Customer Support Customer Care Associate Customer Care Consultant Customer Care Specialist Customer Care Manager Sales & Negotiation Sales Direct Sales Remote Work Discipline Adaptability & Learning Mindset Adaptability Time Zone Flexibility Computer Proficiency Proficiency in English Tech Proficiency Problem-Solving Interpersonal Skills Soft Skills Management Skills Presentation Skills Negotiation Skills
Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeySerious Candidates Email Me for Registration link, stating Your Name and the job your applying to - jobwiser@yahoo.com. Alternative email - escape9to5.official@gmail.com
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