Quick Learner Fresher Jobs in Navi Mumbai

We are into RTO & insurance business, Need assistant for paper works & system data maintenance. Have to call existing customers for renewals. Have to build good relation with customers.

Freshers are Welcome, who want their career in the Training & Development SectorRole and Responsibility1) Assisting the development manager with all aspects of the software.2) Attending and contributing to company development meetings.3) Learning the software and training the employees which will improve skills.4) Writing and maintaining records and implementations.Job Type: Full-timeSchedule:Day shiftFixed shiftMonday to FridayWeekend availability

Responsibility-Attend customers calls, and resolving their issues-Greet customers warmly and ascertain problem or reason for calling.Assist with placement of orders, refunds, or replacements.-Contact to customer and ask them for review updateKeeping track of reviews from Amazon, Flipkart and other social media, reply them time to time.-immediate reply to WhatsApp chat, Emails.-Send mail to our customer about our offers and discounts.-Overseeing the customer service process.-Maintain excel sheet for customer data-Resolve customer complaints via phone, email or social media.-Possessing excellent product knowledge to enhance customer support.-Answer questions about warranties or terms of saleRequirement-Strong phone contact handling skills and active listening-Excellent communication and presentation skills-Ability to multi-task, prioritise, and manage time effectively-Resolve product or service problems by clarifying the customer's complaint; expediting correction or adjustment; following up to ensure resolution.-Patience, Charisma, Enthusiasm, Company and Product Knowledge-Decision making skills