Product Coordinator Job Vacancies in Gurgaon

We are looking for a PLM Engineer with 3-6 years of experience in Gurugram. The role involves working with Teamcenter Engineering, NX, Solid Edge, ERP, and Auto CAD Designer to provide technical support, pre-sales activities, solution consulting, and customer success. The ideal candidate should have a background in IT, strong communication skills, and the ability to effectively position products. A graduate degree is required for this full-time position based in the office.

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

alary: Up to 25,000 per month + Performance-Based IncentivesExperience: Minimum 1 year in SalesLocation: Gurgaon and DelhiShift: Day ShiftIndustry: [Add industry e.g., Real Estate, Education, FMCG, etc.] (Optional)Employment Type: Full-Time---Job OverviewWe are looking for a motivated and experienced Sales Executive to join our growing team in Gurgaon and Delhi. The ideal candidate will have a strong background in sales, excellent communication skills in English, and the drive to meet and exceed targets.---Key Responsibilities:Identify potential customers and generate new business opportunities.Conduct sales visits, presentations, and follow-ups.Understand customer needs and offer appropriate products/services.Achieve monthly sales targets and contribute to team goals.Maintain strong relationships with clients to ensure repeat business.Provide timely reports on sales activities and performance.---Requirements:Minimum 1 year of experience in sales.Excellent communication skills in English.Strong interpersonal and negotiation skills.Ability to work independently and as part of a team.Prior experience in [insert industry, if known] is a plus.---Benefits:Fixed salary up to 25,000 per month.Attractive performance-based incentives.Opportunity for career growth and advancement.

As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.

SALES & PROJECT ENGINEER FOR INDUSTRIAL PIPELINE...AIR, GAS, FIRE, LUBE & WATER. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in tendering and bidding process. - Sales Engineer key role & responsibilities. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in. - Coordinating with clients, Architects, Vendors to get complete details for the project. - Preparation of the detail BOQ as per the drawings.

Job Description: Customer Support RepresentativePosition: Customer Support RepresentativeLocation: Gurgaon, IndiaQualification Graduate Excellent Communication in English A minimum of 1 year of experience in Customer Support RepresentativeCompetitive salary up to 30,000 INR CTC.In-hand salary of 25000 INR.Performance-based incentives for meeting and exceeding targets.Opportunity for career growth and professional development.Positive and collaborative work environment.Day shifts with fixed working hours.Other standard company benefits as per policy.Join our dynamic team and contribute to providing outstanding customer support to our valued clientele. If you meet the specified qualifications and are passionate about delivering top-notch service, we look forward to receiving your application.

Sampling Coordinator, Product development, making trim cards, costing, souring of raw materials for Bag and luggage industry

Provide enterprise grade support to our clients over email and phoneAddress core technical queries related to the productTroubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and JavascriptPerform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databasesCollaborate with Engineering and Data Analytics to help solve customer issues and provide reportsCreate and maintain internal documentation repositories

Job Description:Application L1:1. Working in a 24 X 7 Environment client environment, Monitoring, troubleshooting & management customize application support.2. Providing technical support to external clients and teams within the organization.3. Schedule and Adhoc report generation as per customer requirement4. Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date5. Maintaining and updating technical documents and procedures6. Identifying and resolving technical issues7. Willing to learn new tools/frameworks and apply new concepts and techniques that might require for the support.8. Preparing maintenance plans and upgrading schedules for the organizations systems9. Delivering regular and customized training to teams within the business.10. Hands on Experience in Calls , Emails

Job Overview:We are looking for a Pre -sale Support Executive with strong Communication and convincing skills,Hunger to grow the business through Lead generation, Data extraction, Tele-calling and differentsocial media accounts.Job Responsibilities and Duties1. Generating new Clients through lead generation, Data extraction, Tele-calling, anddifferent social media accounts.2. Understand the target markets, including industry, company, project, company contractsand accordingly design & make our offering.3. Ensuring consistent engagement with potential clients to ensure closure of deal.4. Possess a strong understanding of our products, and our competition in the industry.5. Follow the latest industry developments and align our offering accordingly.