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Problem Resolution Jobs

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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Mumbai
Multitasking Back Office Processing Call Handling Decision Making Empathy Team Leadership Training and Development Customer Service Conflict Resolution Problem Solving Adaptability Feedback Management Quality Assurance Communication Time Management
We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.
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Hiring For Department Head

Edens Staffing Services

  • 10 - 15 yrs
  • 12.0 Lac/Yr
  • Shahapur Thane
Analytical Thinking Decision Making Delegation Goal Setting Performance Evaluation Project Management Team Management Strategic Planning Risk Management Leadership Staff Development Budgeting Problem Solving Conflict Resolution Change Management Resource Allocation Policy Development Negotiation Communication
We are seeking a qualified candidate for the Department Head position located in Shahapur. This role requires a strong leader with a wealth of experience to oversee departmental functions and drive initiatives for success.**Key Responsibilities:**- **Leadership and Management:** Lead the department by creating a positive work environment, setting clear goals, and motivating team members to achieve high performance.- **Strategic Planning:** Develop and implement strategic plans aligned with company objectives, focusing on enhancing efficiency and productivity within the department.- **Team Development:** Identify training needs and provide guidance and support to team members, promoting their professional growth and development.- **Budget Management:** Oversee budget allocation for the department, ensuring effective use of resources and adherence to financial guidelines.- **Performance Monitoring:** Establish performance metrics and regularly assess the progress of departmental goals, making adjustments as necessary to meet targets.- **Collaboration:** Foster strong collaboration with other departments, ensuring smooth communication and joint efforts towards achieving overall company goals.**Required Skills and Expectations:**Candidates must possess 10-15 years of relevant experience, demonstrating a deep understanding of department operations. Strong leadership skills and the ability to motivate and manage a diverse team are essential. The ideal candidate should have excellent communication skills to effectively collaborate with various stakeholders. A proven track record of strategic thinking and budget management is vital, along with the capability to make data-driven decisions. Experience in developing training programs and performance assessment processes will be highly regarded.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Siliguri
Accuracy Compliance Knowledge Critical Thinking Decision-making Investigation Skills Problem-solving Research Skills Verification Techniques Auditing Risk Assessment Documentation Time Management Reporting Interpersonal Skills Analytical Skills Conflict Resolution Attention to Detail Data Entry Communication Skills Organizational Skills
Main Job Roles of a KYC Officer in Axis BankVerify customer identity documents like Aadhaar, PAN, passport, voter ID, etc.Conduct Video KYC (VKYC) or physical KYC verification for new customers.Check customer details for accuracy and fraud prevention.Ensure compliance with RBI, AML (Anti-Money Laundering), and banking regulations.Help customers during account opening and onboarding.Maintain customer records and update KYC information.Handle customer queries related to KYC and account verification.Use banking software and digital tools for verification processes.Coordinate with branch staff and operations teams.Cross-sell basic banking products in some roles.Skills RequiredGood communication skills (English + local language)Basic computer knowledgeAttention to detailCustomer handling abilityKnowledge of banking operationsTeamwork and problem-solving skillsEligibility / CriteriaGraduation in any streamFreshers can apply for entry-level VKYC rolesBanking/BFSI experience is preferred but not always mandatoryGood verbal communication is importantWork EnvironmentBranch office or virtual banking centerRotational shifts may apply in VKYC departmentsMostly desk/computer-based workTarget and compliance-oriented roleCareer GrowthKYC Officer Senior Officer Assistant Manager Operations/Compliance Manager.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dimapur
Guest Relations Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Time Management Customer Service Cash Handling Problem Solving Conflict Resolution Language Skills Computer Skills Attention to Detail Front Desk
A Hotel Executive manages end-to-end travel, accommodation, and itinerary planning for clients or corporate staff, combining customer service, sales, and logistics. Key tasks include booking flights/hotels via GDS systems, crafting itineraries, negotiating vendor rates, managing cancellations, and ensuring high guest satisfaction.
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Hiring Junior Accountant For Guntur

Bookxpert Private Limited

  • 1 - 3 yrs
  • Guntur
Accounting MS Office Accounting Software Good Communication Skills Analytical Skills Leadership Skills Team Work Interpersonal Skills Problem Resolution Accounts Finalisation Taxation Bookkeeping
Job description:Daily Bookkeeping of Financial TransactionsEnsure In-Time, Exact Entries of given data sets into our system ApplicationsClearing all Suspenses & making required Month/Year-End Provisions forAccounts FinalizationAny work as assigned by the companyRequired Candidate profile:Any Graduate (Preferably Commerce Graduates).Working in an Accounts/Audit Office is an Added Advantage.Excellent Communication and problem-solving skills.Perks and benefits:Training, Guidance & Support, Promotions & Bonuses
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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Blueprint Reading Construction Codes Documentation Management Inspection Procedures Pipe Routing Pipe Support Design Pipefitting Piping Systems Pressure Testing Problem-solving Project Management Safety Regulations Schedule Adherence Team Leadership Welding Knowledge Supervision Welding Documentation Cost Estimation Quality Control Cost Control Troubleshooting Scheduling Team Coordination Conflict Resolution Material Selection Equipment Maintenance Communication Skills
We are seeking a motivated Piping Supervisor to oversee piping installation and maintenance projects in Doha. The ideal candidate should have 2 to 8 years of relevant experience and hold a diploma in a related field.Key Responsibilities:- Supervision of Installation: Manage the installation of piping systems, ensuring that all work meets safety standards and regulatory requirements.- Team Management: Lead and coordinate a team of technicians and workers, providing guidance and support to ensure efficient workflow.- Quality Control: Monitor ongoing projects and perform inspections to ensure that all piping work is completed with high quality and precision.- Communication: Act as the main point of contact between engineers, project managers, and the workforce, ensuring that all parties are informed about progress and any issues that arise.- Problem Solving: Identify and resolve any piping-related issues quickly and effectively to minimize project delays.- Documentation: Maintain accurate records of work performed, including materials used and job progress, and prepare detailed reports for management review.Required Skills and Expectations:Candidates must have strong leadership abilities and exceptional communication skills. They should be knowledgeable about piping systems, materials, and installation techniques. Experience in quality control processes is essential. Applicants should be detail-oriented, organized, and capable of working under pressure in a fast-paced environment. A good understanding of safety regulations and practices is also necessary for this role.
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Listening Skills Time Management Empathy Customer Service Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Adaptability Organizational Skills Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience
As an Airport Staff member in Kolkata, you will play a vital role in ensuring the smooth operation of airport activities. This is a full-time position suitable for individuals with little to no experience. Responsibilities include:- **Passenger Assistance:** Help travelers with check-in, boarding, and luggage inquiries, ensuring they have a pleasant journey.- **Flight Information Management:** Provide accurate flight information to passengers, including arrival and departure times, delays, and gate changes.- **Security Checks:** Assist with security procedures by guiding passengers through the screening process and ensuring compliance with safety regulations.- **Customer Service:** Address passenger queries and resolve issues with a friendly and professional attitude, enhancing their airport experience.- **Operational Support:** Collaborate with other staff members to coordinate baggage handling and manage boarding processes efficiently.To succeed in this role, the following skills and expectations are important:- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and coworkers.- **Teamwork:** You must work well in a team environment, collaborating with various departments to ensure smooth operations.- **Attention to Detail:** Being detail-oriented is essential for maintaining accurate flight information and ensuring compliance with security procedures.- **Adaptability:** You should be flexible in handling changing situations and able to manage busy times calmly.- **Basic Computer Skills:** Familiarity with computers is helpful for managing check-in systems and accessing flight information. Candidates should have completed their 12th grade and be ready to work in a fast-paced airport environment.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Arugul Bhubaneswar
Budget Management Decision Making Problem-Solving Quality Assurance Safety Protocols Team Leadership Technical Expertise Process Improvement Conflict Resolution Equipment Maintenance Risk Assessment
Qualification - B.techMale & Female Electrical, Mechanical, Civil & Electronic Designation- Engineer Supervisor Fresher and experience Salary - Fresher 25000Duty 8 hrExperience - Negotiable MBA in Hr Salary - 30000 to Negotiable Location - Anugul Odisha Vacancy 150 nosAll Accommodation free
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Hiring Freshers || Restaurant Hostess

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Kolhapur
Guest Seating Host Stand Management Menu Knowledge Multitasking Organization POS System Operation Problem-solving Teamwork Reservation Management Conflict Resolution
We are seeking a friendly and organized Restaurant Hostess to join our team in Kolhapur, India. This position is ideal for someone who enjoys working with people and has a passion for the hospitality industry.As the Restaurant Hostess, you will be the first point of contact for our guests, ensuring they have a warm and welcoming experience. Your key responsibilities will include greeting guests as they arrive, managing reservations, and guiding them to their tables. You will also be responsible for maintaining a clean and organized front area, answering phone calls, and assisting with inquiries about the restaurant and menu.To succeed in this role, you should have excellent communication skills and a polite demeanor. Being able to manage multiple tasks at once is essential, as you will be handling incoming guests while coordinating with the restaurant staff. You should also possess a basic understanding of customer service principles and be able to work efficiently in a team.A positive attitude and a willingness to learn are essential for this position. As you will be interacting with guests daily, having a friendly and approachable personality will greatly enhance their dining experience. If you are eager to grow in the hospitality field and enjoy working in a fast-paced environment, we encourage you to apply for this full-time opportunity.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Risali Bhilai Durg
Active Listening Communication Adaptability Creativity Positivity Patience Motivating Skill Lecturer Activities Time Management Tutoring Problem Solving Conflict Resolution Organizational Skills Communication Skills English Language
We are seeking a dedicated Home Tutor for students in Risali Bhilai. This part-time role is perfect for individuals who have recently completed their 12th grade and are eager to support students in their learning journeys. **Key Responsibilities:**- **Conduct Tutoring Sessions:** Engage students in one-on-one or small group sessions, helping them understand subjects like math, science, and languages. This involves creating a positive learning environment where students feel comfortable asking questions.- **Create Customized Lesson Plans:** Develop lesson plans tailored to each student's needs and learning pace. This ensures that the tutoring is effective and addresses the specific areas where students may struggle.- **Monitor Student Progress:** Regularly assess and track student performance. This includes providing feedback on their understanding and areas that need improvement.- **Encourage Student Engagement:** Foster a love for learning by making lessons interesting and relevant to students' lives. Use various teaching methods to keep students motivated.- **Communicate with Parents:** Provide updates to parents about their child's progress and suggest ways to support learning at home. This helps to strengthen the support network around the student.**Required Skills and Expectations:**Candidates should have good communication skills and the ability to explain concepts clearly. Patience and a friendly demeanor are essential for building rapport with students. Basic knowledge of subjects is important, along with a willingness to adapt teaching methods as needed. Prior tutoring experience is a plus, but not required-enthusiasm and a passion for teaching are key.
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Opening For Duty Supervisor

Haldia petrochemical limited

  • 1 yrs
  • 1.5 Lac/Yr
  • Haldia Purba Medinipur
Critical Thinking Decision-making Problem-solving Supervision Team Management Customer Service Attention to Detail Conflict Resolution Communication Leadership Organizational Skills Time Management Resource Management
We are seeking a reliable Duty Supervisor to oversee daily operations in Haldia. The ideal candidate will have at least one year of experience and hold a graduate degree. This role requires a proactive individual who can ensure tasks are completed efficiently and safely.Key Responsibilities:1. **Supervision of Staff**: You will oversee and manage a team of employees, ensuring they perform their duties effectively while fostering a positive work environment.2. **Operational Oversight**: Monitor daily activities and operations, ensuring all processes run smoothly and efficiently according to company standards.3. **Safety Compliance**: Ensure that all safety regulations are followed and that employees adhere to safety protocols to create a safe workplace for all.4. **Problem Resolution**: Address any issues that arise during shifts, providing quick and effective solutions to maintain productivity and morale.5. **Reporting**: Maintain accurate records and reports of daily operations, including staff performance and incident reports, and share these with upper management. Required Skills and Expectations:The ideal candidate must have strong leadership and communication skills to manage a team effectively. You should be detail-oriented, able to solve problems quickly, and adapt to changing situations. A solid understanding of safety regulations is crucial. Proficiency in basic computer skills, including word processing and spreadsheets, is necessary for maintaining reports and documentation. The candidate should possess a positive attitude and be able to work well under pressure.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Jaipur
Calm Under Pressure Listening Skills Multitasking Cultural Awareness Empathy Problem-solving Sales Skills Customer Service Conflict Resolution Teamwork Time Management Product Knowledge
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for those starting their careers, as no prior experience is required. You will play a key role in ensuring a positive travel experience for our customers.Key responsibilities include:1. **Customer Assistance:** Greet and assist customers at the airport or over the phone with their inquiries and concerns regarding flight bookings, changes, and cancellations. Ensure every customer feels welcomed and valued.2. **Check-In Support:** Help passengers during the check-in process by processing their travel documents, issuing boarding passes, and facilitating smooth boarding to flights. This involves attention to detail and a friendly demeanor.3. **Problem Resolution:** Effectively address customer complaints and resolve issues such as lost luggage or flights delays while maintaining a calm and professional attitude. Your ability to empathize and act swiftly is essential here.4. **Information Guidance:** Provide customers with accurate information about flight schedules, baggage policies, and travel regulations. Being knowledgeable will help customers make informed choices.Required skills and expectations include:- A minimum of a 12th-grade education is necessary.- Strong communication skills, both verbal and written, to interact clearly with customers.- Good problem-solving abilities to handle unexpected situations effectively.- An approachable and friendly personality to ensure a pleasant experience for all customers.- Willingness to work in a fast-paced environment and adapt to changing circumstances while maintaining professionalism.
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Dhandari Kalan Ludhiana
Social Work Communication Case Management Counseling Conflict Resolution Problem-solving
Job description:Job post summaryPay: Rs.30,000.00 - Rs.40,000.00 per monthJob description:Job Vacancy: Welfare Officer (Male Candidate)Industry: Garment ManufacturingExperience Required: 35 YearsQualification: Master of Social Work (MSW)Salary Range: Rs.30,000 Rs.40,000 per month (as per experience)Job Location: Factory Location (to be specified)Job Description:We are looking for a dedicated and responsible Welfare Officer for our Garment Manufacturing unit. The candidate will be responsible for employee welfare activities, statutory compliance, and maintaining a healthy work environment for workers.Key Responsibilities:Handle employee welfare activities as per factory and labor lawsEnsure compliance with labor laws related to welfare, health, and safetyCoordinate with management and workers to resolve welfare-related issuesMaintain records related to employee welfare, attendance, and statutory registersConduct awareness programs on health, hygiene, and safetySupport HR in grievance handling and disciplinary mattersLiaison with government departments, inspectors, and external agenciesMonitor working conditions, canteen, medical facilities, and safety measuresAssist in audits related to labor and social complianceRequirements:MSW (Master in Social Work) is mandatory35 years of experience as a Welfare Officer in Garment Manufacturing industryGood knowledge of labor laws and factory complianceGood communication and coordination skillsAbility to handle workers and management effectivelyPreferred Skills:Experience in handling large workforceKnowledge of social compliance standardsProblem-solving and conflict management skillsInterested candidates can apply with their updated resume.Benefits:Health insurancePaid sick timeProvident FundWork Location: In personExpected Start Date: 01/04/2026Job Type: PermanentBenefits:Health insuranceLeave encashmentProvident Fund
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  • 0 - 6 yrs
  • Delhi
Good Communication Skills Manpower Handling Problem Resolution
The roles of train attendants, housekeeping staff (including On Board Housekeeping Services - OBHS), and supervisors are divided between ensuring passenger comfort during a journey and maintaining the hygiene and mechanical integrity of the coaches in the yard.
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  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Kochi
Accuracy Organization Multitasking Hospitality Knowledge Booking Management Problem-solving Reservation Systems Teamwork Time Management Customer Service Conflict Resolution Adaptability Patience Negotiation Attention to Detail Computer Skills Communication Data Entry Telephone Etiquette Travel Booking Handling Customer Queries
We are Looking for Reservation Staff Who Can Manage to Take Company Leads and also Can Lead the Team Must have Good Communication Skills Reservation Skill Computer Knowledge Negotiation Skills We have Vacancy for Reservation Staff
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Lucknow
Teaching Hindi English Teacher Child Development CPR Certification Childcare Flexibility Curriculum Planning Play-based Learning Organization Empathy Positive Reinforcement Supervision Problem-solving Time Management Safety Teamwork Communication First Aid Patience Conflict Resolution Creativity Teaching
Mandatory RequirementDaycare teacher who has patience to deal with toddlers and with compassion.1. Freshers and experienced Minimum 1yrs experience .3. Only female candidates can apply4. should have good art and craft skills as well.Job Types: Full-time, Permanent, FresherPay: 14,000.00 - 15,000.00 per month
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Kolkata, India. As a 12th pass candidate with 0-1 years of experience, you will be responsible for assisting passengers with check-in, baggage check, boarding, and other terminal services. You will ensure smooth operations and provide excellent customer service. Strong communication skills, attention to detail, and ability to work in a fast-paced environment are required. You must be reliable, punctual, and able to work well in a team.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Silchar Part
Problem Solving Revenue Management Customer Service Quality Control Budgeting Event Planning Inventory Management Front Desk Operations Sales and Marketing Team Leadership Hospitality Management Time Management Analytical Skills Conflict Resolution Staff Training Negotiation Computer Skills Communication Skills Adaptability Organizational Skills
We are seeking a motivated Hotel Management Executive to join our team in Silchar. This entry-level position is ideal for recent school graduates looking to begin their careers in the hospitality industry.Key Responsibilities:1. **Guest Services**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience. You will respond to guest inquiries and provide information about the hotels services and attractions in the area.2. **Reservation Management**: Handle guest bookings through the hotels reservation system. This includes checking availability, processing payments, and ensuring all reservation details are accurate.3. **Customer Support**: Address and resolve guest complaints or requests promptly and effectively, maintaining a high standard of service and satisfaction.4. **Sales and Marketing Support**: Help promote hotel services and special packages by engaging with guests and contributing ideas for marketing strategies.5. **Administrative Tasks**: Maintain accurate records of guest information and transactions. Support the management team with filing and daily operational tasks to ensure smooth hotel functioning.Required Skills and Expectations:The ideal candidate should possess strong communication skills and a friendly demeanor to build positive relationships with guests. You should have good organizational skills to manage multiple tasks efficiently. A basic understanding of hotel operations and a willingness to learn are essential. A team-oriented attitude and dedication to providing excellent customer service will be crucial in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tinsukia
Guest Relations Time Management Customer Service Problem Solving Conflict Resolution Language Skills Computer Skills Attention to Detail Front Desk Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Cash Handling
We are looking for a motivated Hotel Assistant to join our team in Tinsukia, Assam. This entry-level position is perfect for individuals who have recently completed their 12th grade and are eager to learn about the hospitality industry.As a Hotel Assistant, your main responsibilities will include:- **Guest Support:** Welcome guests upon arrival and assist them with check-in and check-out processes, ensuring a warm and friendly experience.- **Room Preparation:** Help in preparing rooms and common areas for incoming guests by keeping them clean and well-maintained.- **Front Desk Assistance:** Assist at the front desk by answering phone calls, responding to inquiries, and managing reservation systems under the supervision of senior staff.- **Inventory Management:** Help track and manage hotel supplies, notifying management when items are low or need to be reordered.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with guests and team members. Attention to detail is critical, as well as the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential, as this role serves as a foundation for your career in hospitality. Previous experience is not required, making this position ideal for enthusiastic individuals looking to start their journey in the hotel industry.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kokrajhar
Safety Awareness Customer Service Problem Solving Handling Customer Queries Problem Resolution Hard Working Adaptability
We are looking for enthusiastic Crew Members to join our team in Kokrajhar, Assam. In this role, you will help create a friendly and efficient experience for our customers while supporting daily operations.Key Responsibilities:1. Customer Service: Greet customers warmly, take their orders accurately, and address any questions or concerns they may have to ensure a positive experience.2. Food Preparation: Assist in preparing food items according to established guidelines, maintaining quality and safety standards to deliver fresh and delicious products.3. Cleanliness: Keep the work area, dining area, and restrooms clean and organized, ensuring a pleasant environment for both customers and staff.4. Team Collaboration: Work closely with fellow crew members to maintain smooth operations, communicating effectively to support each other during busy times.5. Cash Handling: Accurately process cash and electronic payments, providing accurate change and ensuring accountability in all transactions.Required Skills and Expectations:Candidates should have a positive and friendly attitude, capable of working well in a team. Good communication skills are essential, as you will interact with customers daily. A willingness to learn and adapt quickly is necessary, especially in fast-paced situations. Flexibility with shifts and the ability to handle multiple tasks will contribute to your success as a Crew Member. Previous experience is not required, but completing the 12th grade is essential. Your passion for customer service and teamwork will make you an excellent fit for this role.
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Airline Supervisor Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Bhubaneswar
Performance Evaluation Budget Management Safety Regulations Crisis Management Time Management Decision-making Emergency Procedures Flight Operations Problem-solving Team Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Supervisor in Bhubaneswar, India. This role is perfect for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. You will oversee airport operations and ensure excellent customer service.Key responsibilities include:- Managing staff: You will lead a team of ground crew and ensure they are well-trained and motivated to deliver top-notch service to passengers.- Overseeing daily operations: You will ensure that all flights operate smoothly, coordinating with various departments to handle check-ins, boarding, and baggage handling efficiently.- Ensuring safety and compliance: You will monitor safety protocols and ensure that all airline regulations are followed to maintain a secure environment for passengers and staff.- Handling customer inquiries: You will address passenger issues and complaints, ensuring that all concerns are resolved quickly and professionally.- Reporting and documentation: You will maintain accurate records of daily operations and report any discrepancies or incidents to management.To succeed in this role, you should have strong leadership skills to manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. You should be detail-oriented, with the ability to multitask and work efficiently under pressure. A proactive attitude and problem-solving mindset will help you navigate daily operational challenges in a fast-paced airport environment.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground
We are seeking an Airline Manager to join our team in Lucknow, India. As an Airline Manager, you will be responsible for overseeing the day-to-day operations of the airline, managing staff, ensuring compliance with regulations, and optimizing operational efficiency.Key Responsibilities:- Manage and coordinate airline operations, including scheduling flights, handling baggage, and ensuring aircraft maintenance.- Supervise and train airline staff, including pilots, flight attendants, and ground crew.- Ensure compliance with safety regulations and industry standards.- Monitor and optimize operational performance to improve efficiency and customer satisfaction.Required Skills and Expectations:- Strong leadership and management skills to effectively lead and motivate a team.- Excellent communication skills to interact with staff, customers, and regulatory authorities.- Attention to detail and problem-solving skills to ensure smooth operations.- Knowledge of aviation regulations and industry trends.- Flexibility to adapt to a fast-paced and dynamic work environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Cultural Awareness Problem-solving Product Knowledge Listening Skills Multitasking Calm Under Pressure Empathy Resilience Sales Skills Customer Service Teamwork Conflict Resolution Time Management
We are seeking an Airline Customer Service Executive in Hyderabad , India, to provide excellent support to our airline passengers. This role is ideal for candidates with a passion for travel and a commitment to delivering outstanding service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers with inquiries, ticketing, check-ins, and boarding processes, ensuring a seamless travel experience.2. **Problem Resolution**: Address customer complaints and issues promptly and effectively, providing fair solutions and maintaining professional conduct at all times.3. **Information Dissemination**: Provide accurate information regarding flight schedules, baggage policies, and airline services, ensuring passengers are well-informed about their travel plans.4. **Collaboration**: Work closely with other airline departments, such as baggage handling and reservations, to coordinate and optimize service delivery.5. **Documentation Management**: Handle passenger documentation and ensure that all procedures are followed correctly for smooth operations.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. Strong problem-solving abilities and a customer-centric approach are essential for addressing inquiries and resolving issues. Attention to detail and the ability to work in a fast-paced environment are crucial for this role. A collaborative spirit and willingness to learn will help you thrive as part of our team. Knowledge of basic computer skills is also important.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Raghunathpur Purulia
Accuracy Compliance Knowledge Critical Thinking Decision-making Investigation Skills Problem-solving Research Skills Verification Techniques Auditing Risk Assessment Documentation Time Management Reporting Interpersonal Skills Analytical Skills Conflict Resolution Attention to Detail Data Entry Communication Skills Organizational Skills
Main Job Roles of a KYC Officer in Axis BankVerify customer identity documents like Aadhaar, PAN, passport, voter ID, etc.Conduct Video KYC (VKYC) or physical KYC verification for new customers.Check customer details for accuracy and fraud prevention.Ensure compliance with RBI, AML (Anti-Money Laundering), and banking regulations.Help customers during account opening and onboarding.Maintain customer records and update KYC information.Handle customer queries related to KYC and account verification.Use banking software and digital tools for verification processes.Coordinate with branch staff and operations teams.Cross-sell basic banking products in some roles.Skills RequiredGood communication skills (English + local language)Basic computer knowledgeAttention to detailCustomer handling abilityKnowledge of banking operationsTeamwork and problem-solving skillsEligibility / CriteriaGraduation in any streamFreshers can apply for entry-level VKYC rolesBanking/BFSI experience is preferred but not always mandatoryGood verbal communication is importantWork EnvironmentBranch office or virtual banking centerRotational shifts may apply in VKYC departmentsMostly desk/computer-based workTarget and compliance-oriented roleCareer GrowthKYC Officer Senior Officer Assistant Manager Operations/Compliance Manager.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bankura
Accuracy Compliance Knowledge Critical Thinking Decision-making Investigation Skills Problem-solving Research Skills Verification Techniques Auditing Risk Assessment Documentation Time Management Reporting Interpersonal Skills Analytical Skills Conflict Resolution Attention to Detail Data Entry Communication Skills Organizational Skills
Main Job Roles of a KYC Officer in Axis BankVerify customer identity documents like Aadhaar, PAN, passport, voter ID, etc.Conduct Video KYC (VKYC) or physical KYC verification for new customers.Check customer details for accuracy and fraud prevention.Ensure compliance with RBI, AML (Anti-Money Laundering), and banking regulations.Help customers during account opening and onboarding.Maintain customer records and update KYC information.Handle customer queries related to KYC and account verification.Use banking software and digital tools for verification processes.Coordinate with branch staff and operations teams.Cross-sell basic banking products in some roles.Skills RequiredGood communication skills (English + local language)Basic computer knowledgeAttention to detailCustomer handling abilityKnowledge of banking operationsTeamwork and problem-solving skillsEligibility / CriteriaGraduation in any streamFreshers can apply for entry-level VKYC rolesBanking/BFSI experience is preferred but not always mandatoryGood verbal communication is importantWork EnvironmentBranch office or virtual banking centerRotational shifts may apply in VKYC departmentsMostly desk/computer-based workTarget and compliance-oriented roleCareer GrowthKYC Officer Senior Officer Assistant Manager Operations/Compliance Manager.
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Banking KYC Executive Fresher

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bolpur Road Bardhaman
Accuracy Compliance Knowledge Critical Thinking Decision-making Investigation Skills Problem-solving Research Skills Verification Techniques Auditing Risk Assessment Documentation Time Management Reporting Interpersonal Skills Analytical Skills Conflict Resolution Attention to Detail Data Entry Communication Skills Organizational Skills
Main Job Roles of a KYC Officer in Axis BankVerify customer identity documents like Aadhaar, PAN, passport, voter ID, etc.Conduct Video KYC (VKYC) or physical KYC verification for new customers.Check customer details for accuracy and fraud prevention.Ensure compliance with RBI, AML (Anti-Money Laundering), and banking regulations.Help customers during account opening and onboarding.Maintain customer records and update KYC information.Handle customer queries related to KYC and account verification.Use banking software and digital tools for verification processes.Coordinate with branch staff and operations teams.Cross-sell basic banking products in some roles.Skills RequiredGood communication skills (English + local language)Basic computer knowledgeAttention to detailCustomer handling abilityKnowledge of banking operationsTeamwork and problem-solving skillsEligibility / CriteriaGraduation in any streamFreshers can apply for entry-level VKYC rolesBanking/BFSI experience is preferred but not always mandatoryGood verbal communication is importantWork EnvironmentBranch office or virtual banking centerRotational shifts may apply in VKYC departmentsMostly desk/computer-based workTarget and compliance-oriented roleCareer GrowthKYC Officer Senior Officer Assistant Manager Operations/Compliance Manager.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
As an Airline Supervisor based in Bhubaneswar, India, you will oversee daily operations at the airport, ensuring smooth and efficient services for travelers. This entry-level position is perfect for those starting their careers in aviation.Key Responsibilities:1. **Staff Management:** You will lead and coordinate the activities of airport staff, ensuring everyone works effectively to provide excellent passenger service.2. **Customer Assistance:** Your role will involve helping passengers with inquiries, check-ins, and resolving issues, ensuring a positive travel experience.3. **Safety Compliance:** You will ensure that all safety procedures and regulations are followed, maintaining a secure environment for both staff and passengers.4. **Operational Oversight:** You will monitor flight schedules and assist with boarding processes to guarantee timely departures and arrivals.5. **Reporting:** You will prepare daily reports on passenger flow and any operational challenges, helping improve services.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills, as you will interact with staff and travelers daily. A basic understanding of airport operations is beneficial. You should be organized, detail-oriented, and able to work under pressure. A positive attitude and the ability to work in a team are essential to thrive in this fast-paced environment. Flexibility in working hours is expected, as airport operations occur around the clock.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking a dedicated Airline Supervisor to join our team in Kolkata. This entry-level position is ideal for individuals who are passionate about the aviation industry and want to develop their careers in a dynamic environment.Key Responsibilities:1. **Supervise Daily Operations**: Oversee the activities at the airport, ensuring that all tasks are completed efficiently and safely. This includes monitoring check-in processes and boarding procedures.2. **Customer Service Management**: Assist passengers with their inquiries and needs, providing exceptional customer service to enhance their travel experience.3. **Team Coordination**: Work closely with staff members to ensure effective communication and teamwork. This includes briefing the team on daily schedules and tasks.4. **Safety Compliance**: Ensure that all airline procedures comply with safety regulations and protocols, helping to maintain a secure environment for passengers and staff.5. **Problem Resolution**: Address any issues that arise during operations promptly and effectively, including flight delays or passenger complaints.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. Strong communication skills are essential, as you will engage with passengers and staff regularly. The ability to work in a fast-paced environment is important, along with problem-solving skills. A friendly and professional demeanor is expected, as you represent the airline and contribute to a positive travel experience for everyone. While prior experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for dedicated Airport Staff to join our team in Bhubaneswar. This role is vital to ensuring a smooth and safe experience for all passengers. **Key Responsibilities:**- **Check-in Assistance:** Help passengers with check-in procedures, ensuring they have the correct documents and information for their flight. This includes scanning boarding passes and luggage tags.- **Customer Service:** Provide friendly and efficient service to passengers. Answer their questions, address concerns, and assist with special requests to enhance their travel experience.- **Luggage Handling:** Manage the proper loading and unloading of passenger luggage, ensuring it is handled with care to prevent damage.- **Safety Protocols:** Follow safety guidelines and regulations at all times. This includes monitoring passenger behavior and reporting any suspicious activity to maintain airport security.- **Operational Support:** Assist in various operational tasks as needed, such as coordinating with other team members and supporting flight operations to ensure timely departures.**Required Skills and Expectations:**Candidates should have completed at least 10th grade, and previous experience in customer service is a plus but not mandatory. You must have excellent communication skills to interact effectively with passengers. A friendly and professional demeanor is important to create a welcoming environment. Being a team player is essential, as you will be working closely with colleagues in a fast-paced environment. Attention to detail and the ability to handle stressful situations with calmness are also necessary.
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