Problem Resolution Jobs

IMMEDIATE HIRING - CUSTOMER SUPPORT EXECUTIVE Location: Bengaluru Work Mode: Work From Office Salary: 24,000 - 32,000 per month Qualification: Graduate in any discipline Experience: Freshers & Experienced candidates can apply Joining: Immediate Joiners OnlyAbout the Role:We are hiring Customer Support Executives for an online retail and e-commerce busineses solution Key Responsibilities: Handle customer queries through calls, chats & emails Resolve issues related to orders, delivery, returns, refunds & payments Update customer interactions accurately in CRM/ticketing systems Coordinate with internal teams for quick resolution Maintain quality, productivity & customer satisfaction standardsRequirements: Excellent English & Hindi communication Strong customer service & problem-solving skills Good typing speed (30 WPM+ preferred) Basic knowledge of CRM, MS Excel, email & chat platforms Ability to multitask in a fast-paced environment Freshers with excellent communication skills are welcome. Only immediate joiners should apply.Connect now6291816768starlingplacement.com

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.

We are seeking an Assistant Housekeeping Manager to join our team in Salem, India. This role is ideal for an organized and detail-oriented individual with 2 to 8 years of experience in housekeeping management.nnKey Responsibilities:nn- Supervising Daily Operations: Assist in overseeing the housekeeping team to ensure cleanliness and maintenance of all guest rooms and public areas. Your leadership will help maintain high standards of service.nn- Training Staff: Provide training and guidance to housekeeping staff, ensuring they understand their roles and responsibilities. This involves conducting orientation for new employees and ongoing training for existing team members.nn- Inventory Management: Help manage and maintain inventory of cleaning supplies and equipment. You will ensure that all materials are well-stocked and properly organized.nn- Quality Control: Conduct regular inspections of guest rooms and common areas, ensuring that they meet organizational standards. Address any deficiencies promptly to uphold quality.nn- Guest Interaction: Respond to guest feedback and inquiries regarding housekeeping services. Your ability to communicate effectively will enhance guest satisfaction and experience.nnRequired Skills and Expectations:nnCandidates should be graduates with substantial experience in the housekeeping sector. Strong leadership, communication, and organizational skills are essential, along with a keen eye for detail. Experience in training staff and managing operations is also expected, as you will play a crucial role in ensuring the smooth functioning of the housekeeping department.

Key Skills:Automotive service operations managementWorkshop and service center administrationCustomer relationship management (CRM)Team leadership and technician supervisionService scheduling and job allocationVehicle diagnostics and troubleshooting knowledgeSpare parts and inventory managementWarranty claim handlingService revenue and profitability managementCustomer complaint resolutionMIS reporting and KPI monitoringKnowledge of DMS (Dealer Management System)Strong communication and interpersonal skillsPreferred Industry: Automobile dealerships, passenger vehicles, commercial vehicles, two-wheelers, EV service centers.Experience: 3-10+ years in automotive service operations with at least 2 years in a supervisory/managerial role.Qualification: Diploma/B.E./B.Tech in Automobile or Mechanical Engineering preferred.

As a Front Office Coordinator, you will be the first point of contact for our clients and visitors. Your role is crucial in managing the front office operations efficiently and ensuring a welcoming environment. Key Responsibilities:- Greeting Clients: Welcome visitors and clients as they arrive, ensuring a positive first impression of the organization.- Managing Phone Calls: Answer phone calls promptly and redirect them to the appropriate department, providing information as needed.- Scheduling Appointments: Coordinate and schedule meetings, appointments, and events for staff, maintaining an organized calendar.- Maintaining Office Supplies: Keep track of office supplies and ensure that inventory is well-stocked and organized.- Handling Correspondence: Manage incoming and outgoing mail and packages, ensuring that they reach the intended recipients promptly.- Customer Support: Assist clients with inquiries or concerns, providing helpful and clear information to maintain high customer satisfaction.Required Skills and Expectations:The ideal candidate should have 2-5 years of experience in a front office role. Proficiency in computer applications like MS Office is essential. Strong communication and interpersonal skills are necessary to interact effectively with clients and team members. You should demonstrate good organizational skills and the ability to multitask in a busy environment. A professional appearance and demeanor, along with a commitment to providing excellent customer service, are highly valued. As this position requires a focus on detail, candidates should possess strong problem-solving abilities.

We are looking for a dedicated Crew Member to join our team in Hazratganj. As a Crew Member, you will play a key role in providing excellent service to our customers and ensuring a friendly atmosphere in our establishment.Key Responsibilities:- Customer Service: Greet and assist customers as they enter, ensuring a welcoming environment and addressing their needs promptly.- Order Taking: Accurately take and process customer orders, ensuring they are recorded correctly and efficiently.- Food Preparation: Assist in preparing food items according to our standards, maintaining quality and hygiene throughout the process.- Cleaning and Maintenance: Keep work areas clean and organized by regularly cleaning surfaces and equipment, ensuring a safe environment for staff and customers.- Team Collaboration: Work closely with fellow team members to support daily operations, fostering a positive team spirit and effective communication.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and team members positively.- A friendly and approachable attitude is important, as you will be the face of our service to clients.- Attention to detail is crucial, especially in order accuracy and food preparation.- Ability to work in a fast-paced environment while maintaining a calm demeanor is expected, ensuring smooth service during busy periods.- Being a team player is vital, as collaboration with others will be a significant part of your job. This is an excellent opportunity for freshers looking to gain experience in a part-time role. If you are eager to learn and passionate about customer service, we encourage you to apply.

Job Title: Technical Service Manager - Heavy EquipmentJob SummaryWe are seeking an experienced and technically proficient Technical Service Manager to oversee the maintenance, troubleshooting, and technical support of heavy machinery deployed across various project sites. The ideal candidate should possess strong diagnostic skills, in-depth knowledge of heavy equipment systems, and the ability to identify root causes of mechanical, hydraulic, electrical, and engine-related issues while ensuring timely and cost-effective resolutions.The candidate will serve as the primary technical expert, supporting field teams, operators, and management by providing technical guidance, preventive maintenance strategies, and effective solutions to maximize equipment uptime and operational efficiency.Key ResponsibilitiesTechnical Support & TroubleshootingDiagnose and resolve mechanical, hydraulic, electrical, engine, and transmission issues in heavy machinery.Guide site engineers, operators, and maintenance teams in identifying the root cause of equipment failures.Develop and recommend step-by-step troubleshooting procedures for resolving technical issues.Ensure repairs are carried out according to manufacturer specifications and industry best practices.Provide remote technical assistance to project sites whenever required.Educational QualificationB.Tech/B.E. in Mechanical Engineering (preferred) or a closely related engineering discipline.Additional certifications in heavy equipment maintenance or diagnostics will be an advantage.Experience5-10 years of experience in heavy equipment maintenance, technical services, or equipment management.Experience with construction, mining, infrastructure, or equipment rental companies is preferred.Hands-on experience troubleshooting heavy machinery from leading manufacturers is highly desirable.Job TypeFull-TimeWork LocationOffice-based with regular travel to project sites as required.SalaryCompetitive salary based on qualifications and experience.

Job SummaryWe are looking for a dynamic and enthusiastic Contact Center Executive with excellent English communication skills to join our team. The ideal candidate should be confident in speaking with customers, generating leads, promoting products and services, addressing customer queries, and maintaining long-term customer relationships while achieving sales targets.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.Basic knowledge of CRM software and MS Office.Positive attitude, self-motivated, and quick learner.Ability to multitask and manage time efficiently.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.

We are looking for a dedicated Home Tutor to provide personalized educational support to students in Bhilai. This part-time role allows you to work from home while helping students improve their academic skills and confidence.Key Responsibilities:- Assess Student Needs: Evaluate each student's learning style and educational requirements to create a tailored teaching plan.- Prepare Lesson Plans: Design and prepare effective lesson plans that focus on the subjects being taught, ensuring they are engaging and informative.- Deliver Instruction: Provide clear and concise instruction in various subjects, helping students grasp complex concepts and improve their understanding.- Monitor Progress: Regularly check the students' academic progress and understanding through quizzes, assignments, and feedback sessions.- Communicate with Parents: Keep an open line of communication with parents regarding their child's progress, challenges, and any recommended changes in the teaching approach.- Support Homework and Assignments: Assist students with their homework and school assignments, ensuring they develop good study habits and time management skills.Required Skills and Expectations:- A strong understanding of academic subjects, particularly those you intend to teach.- Excellent communication skills, both verbal and written, to explain concepts clearly to students and interact effectively with parents.- Patience and adaptability to cater to different learning styles and paces.- Self-motivated and organized, able to create and manage a flexible schedule that accommodates students' needs.- A positive attitude towards learning and teaching, fostering a supportive and encouraging learning environment.

Hiring Alert Freshers Female Staff Nurses Delhi Hospital: Medanta Hospital, Delhi Position: Staff Nurse Eligibility: Freshers (Female Candidates Only) Eligible: Candidates registered with all recognized Nursing Councils/Boards across India are welcome to apply. Salary & Benefits:*16,000 to 26,000 per month* Free Hostel Accommodation* Free Food Interview Mode: OnlineIf youre a passionate and dedicated nursing graduate looking to start your career with one of Indias leading hospitals, this is a great opportunity. How to Apply:Send your updated CV to riya.joomvista2026@gmail.comShortlisted candidates will be contacted by the HR team for the next steps.Apply now and kick-start your nursing career with Medanta Hospital, Delhi!

passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.We are seeking an enthusiastic Airlines Executive to join our team in Patna, India. This full-time position is ideal for candidates with 0 to 2 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Service: You will assist passengers with their travel needs, including booking tickets, providing flight information, and addressing inquiries to ensure a positive travel experience.- Flight Coordination: You will help manage flight schedules and assist in coordinating check-in processes, ensuring that all procedures run smoothly and efficiently.- Administrative Support: This role involves maintaining accurate records and documentation related to flights and passengers, ensuring compliance with airline policies and procedures.- Problem Resolution: You will address and resolve any issues that arise during the travel process, demonstrating professionalism and empathy to maintain customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work effectively in a team environment. Attention to detail is crucial, as you will be handling sensitive information and managing various tasks simultaneously. A proactive approach to problem-solving and the ability to remain calm under pressure will be essential. Additionally, candidates must be willing to work from the office and commit to a full-time schedule. Prior experience in customer service or a similar role will be beneficial but is not mandatory.

Assist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- Assist Passengers: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- Manage Reservations: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- Check-In Support: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- Handle Complaints: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- Provide Information: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- Communication Skills: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- Problem-Solving Abilities: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- Team Player: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- Attention to Detail: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- Basic Computer Skills: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

We are looking for a dedicated Airline Customer Service Executive to join our team in Asansol. The ideal candidate will provide excellent support to our customers and ensure a smooth travel experience for all passengers.Key Responsibilities:- Assist Customers: Help passengers with inquiries related to flight schedules, bookings, and cancellations, ensuring they receive accurate information promptly.- Check-in Support: Guide passengers through the check-in process, both online and at the airport, to facilitate an efficient travel experience.- Resolve Issues: Address and resolve customer complaints or concerns professionally and effectively, ensuring satisfaction and loyalty.- Provide Information: Keep customers informed about flight delays, gate changes, and other important travel updates, contributing to clear and open communication.- Collaborate with Teams: Work closely with other departments, such as reservations and baggage handling, to ensure that all customer needs are met seamlessly.- Maintain Records: Update and maintain customer records and relevant documentation accurately for efficient tracking and future reference.Required Skills and Expectations:Candidates should have a minimum educational qualification of a 10th pass. Previous customer service experience, while preferred, is not mandatory, making this an excellent opportunity for those just starting their careers. Strong communication skills, both verbal and written, are crucial for interacting with customers and resolving their issues efficiently. Additionally, candidates should be friendly, approachable, and capable of working in a fast-paced environment, demonstrating patience and empathy in all interactions.