Preparation Fresher Jobs in Guwahati

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

1. Develop and implement effective recruitment strategies to attract top talent for various roles within the organization.2. Manage the full-cycle recruitment process, including sourcing candidates, conducting interviews, and facilitating selection.3. Coordinate the onboarding process for new hires, ensuring a smooth transition into the company.4. Foster a positive work environment by addressing employee concerns, resolving conflicts, and ensuring effective communication between employees and management.5. Manage the performance appraisal process, including setting up key performance indicators (KPIs) and conducting regular performance reviews.6. Oversee the payroll process to ensure timely and accurate salary disbursements.7. Manage employee benefits programs, including health insurance, retirement plans, and other perks8. Identify training needs within the organization and design appropriate learning and development programs.9. Ensure compliance with labor laws, company policies, and regulatory requirements.10. Identify and track relevant tender opportunities for the company by reviewing government and private sector tenders, e-procurement platforms, and industry-specific announcements.11. Prepare and compile the necessary documentation required for tender submissions, including technical, financial, and legal documents.12. Collaborate with technical teams to develop compelling and competitive bid proposals that align with client requirements.13. Conduct market research to understand customer needs, competitor offerings, and industry trends in the electronics sector.

1. Perform routine and specialized tests on bitumen and bitumen-based products to ensure they meet the required quality standards and specifications.2. Use laboratory equipment such as viscometers, softening point testers, and penetration testers to analyze the physical properties of bitumen.3. Conduct tests on various types of bitumen such as penetration grade, modified bitumen, and emulsion to assess their performance characteristics.4. Assist in the quality control process by monitoring the consistency of bitumen products and reporting any deviations from the standard.5. Collaborate with quality assurance teams to ensure bitumen products comply with national and international standards.6. Record and document test results accurately, ensuring that data is stored for future reference and reporting purposes.7. Ensure all laboratory equipment is properly maintained, calibrated, and in good working order.8. Report any malfunctioning or damaged equipment to the supervisor and coordinate necessary repairs.9. Perform routine checks on laboratory tools and instruments to guarantee accurate and reliable test results.10. Follow strict laboratory safety protocols and procedures while handling chemicals, equipment, and bitumen samples.11. Ensure that the lab environment is kept clean and organized, adhering to environmental, health, and safety (EHS) guidelines.12. Maintain compliance with safety standards and regulations, including the proper disposal of hazardous materials.13. Maintain accurate and up-to-date records of all tests, observations, and procedures performed in the lab.14. Prepare detailed reports summarizing test results and provide insights into product quality.15. Assist in the analysis and interpretation of test data and provide recommendations for improvements if necessary.16. Assist the R&D team in the development of new bitumen formulations and product improvements.