Post Sales Job Vacancies in Navi Mumbai

Job Title: Customer Service Executive - Post Sales & Customer SupportLocation: Pushpak Nagar, Navi MumbaiSalary: 20,000 - 30,000 per monthExperience: 1-2 yearsIndustry: Real EstateEmployment Type: Full-timeJob Summary:We are looking for a Customer Service Executive to handle post-sales customer support for our real estate projects. The candidate will be responsible for managing customer queries, cancellation requests, part-payment follow-ups, documentation, and coordination with internal teams to ensure a smooth customer experience.Key Responsibilities:Handle post-sales customer queries related to bookings, payments, cancellations, and documentation.Coordinate with customers regarding part payments, outstanding amounts, and payment schedules.Manage cancellation requests and coordinate with the concerned departments for further processing.Follow up with customers for pending payments and required documents.Maintain accurate records of customer interactions, payments, requests, and follow-ups.Coordinate with the Sales, Accounts, CRM, and Legal teams for timely resolution of customer issues.Provide regular updates to customers regarding their requests and payment status.Handle customer calls professionally and resolve issues within defined timelines.Maintain strong customer relationships and ensure a positive post-sales experience.Prepare follow-up reports and update customer information in CRM/internal systems.Requirements:1-2 years of experience in customer service, CRM, telecalling, or post-sales support.Experience in the real estate industry will be preferred.Good communication skills in English and Hindi; Marathi will be an advantage.Good follow-up and coordination skills.Basic knowledge of MS Office and CRM systems.Ability to handle customer queries professionally and patiently.Candidates who are target-oriented and comfortable with regular customer follow-ups are preferred.Salary: 20,000 - 30,000 per month, based on experience and skills.Job Location: Pushpak Nagar, Navi MumbaiContact HR Prajakta

Job Openings for 2 Pre Sales Executive Jobs with minimum 1 Year Experience in Karanjade, Navi Mumbai having Educational qualification of : 12th Pass, 10th Pass, B.Com, Other Bachelor Degree, Any Master Degree with Good knowledge in Marketing, Lead Generation, Post Sales, Inside Sales, Pre Sales etc.

Required Closing / Sales Manager for Real Estate Company.Eligibility:- Position: Sales / Closing Manager Department : Sales Education: Graduate/Post Graduate /MBA Experience: 2- 6 Years Salary CTC 22,000 to 45,000 Location: Mumbai/Navi Mumbai/Kalyan/Dombivali/Badlapur Notice Period: 15 daysTo apply,Kindly send your resume by Email/WhatsApp 9022788666

Job Summary:As a Presales Executive, your primary responsibility is to convert leads into site visits and bookings,achieving a minimum conversion rate. You will maintain meticulous records of all site visits andbookings, generate daily reports on various metrics, follow up with leads promptly, and ensure thatdocumentation is up-to-date. Your role also includes attending training sessions, meeting monthlytargets, and adhering to Standard Operating Procedures (SOPs)Key Responsibilities:Achieve Visits from Leads (Minimum 7.5% Conversion): As a Presales Executive, you will be responsible for effectively converting potential leads intosite visits. This means engaging with leads in a persuasive and informative manner to sparktheir interest in visiting your services. Your success will be measured by achieving a minimum conversion rate of 7.5% of leads intoactual site visits. This requires a strong understanding of customer needs and the ability topresent compelling reasons for them to visit.Maintain records of site visits and bookings: Record-keeping is crucial in this role. You will be responsible for meticulously documenting allsite visits and bookings. Accurate records help in tracking progress, analysing trends, and ensuring that follow-upactions are timely and effective.Generate Daily Reports: Daily reporting is an essential part of the job. You will need to produce daily reports thatsummarize key metrics including: Leads received, Calls made, Site visits scheduled, Site visitsconducted, Revisits scheduled and conducted These reports serve as a snapshot of your daily performance and help in making real-timeadjustments.On-time Follow-up of Leads & Keep Documentation Updated: Timely follow-up is critical in nurturing leads. You should maintain a rigorous follow-upschedule to keep potential customers engaged and informed.

Hiring fresher for Brand Management AssociateLocation ThaneImmediate joining requireFreshers can be trained, developed and promoted from Business Development to Business ManagementCall HR to book your interview appointmentWe are a 24 years old marketing and advertising company, having our presence in 28 countries and 120 offices across India, having our head quarters in Mumbai. We serve to various industries across Indian market and provide the best of our services.We are looking for a candidate who is eager to handle one of our BFSI clients and interested in Client Servicing and Sales management.Role and Responsibilities -Client servicingArranging client meets and branding the servicesBranding and PromotionManaging Corporate eventsCustomer acquisitionTeam managementTraining and DevelopmentHandling a team of 15-20 associates.Overall OperationsBenefits While working with us -High earningsManagement opportunitiesDynamic and Fun-loving environmentFast paced AdvancementChallenging workOpportunities to learnTeamwork environmentOpportunities to travel