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Passenger Service Job Vacancies in Faridabad

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  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Faridabad
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills Airport Ground
Join our team as an Airport Passenger Service Associate in Faridabad, India. This role is ideal for enthusiastic individuals eager to engage with travelers and provide exceptional service at the airport.nnKey Responsibilities: n- Customer Service: Assist passengers with inquiries and guide them through check-in procedures, ensuring a smooth travel experience. n- Check-in Support: Help passengers with the check-in process, including luggage handling and issuing boarding passes, to ensure efficiency. n- Information Assistance: Provide accurate and timely information about flights, airport services, and security protocols to enhance passenger satisfaction. n- Problem Resolution: Address passenger concerns or issues promptly, working collaboratively with other airport staff to ensure solutions are provided.nnRequired Skills and Expectations: nCandidates should have completed at least 12th grade and possess strong communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable demeanor is essential, along with a problem-solving mindset to handle various challenges that may arise during airport operations. Flexibility and the ability to work in a fast-paced environment are also important, as peak travel times may require additional effort and a positive attitude. The ideal applicant will be eager to learn and committed to delivering high-quality service in all interactions with travelers. Experience in customer service is a plus but not mandatory, making this an excellent opportunity for fresh graduates or individuals with up to five years of experience.
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Customer Relationship Airline Operations Personality Development Airline Customer Service Aviation Passenger Service Communication Skills Good Communication Skills
Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.
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Opening For Airport Passenger Service Associate

Skyview India Academy Private Limited

Passenger Handling Passengers Handling Aviation
An airport passenger service associate, also known as an airline customer service agent, has many responsibilities, including: Check-in: Assist passengers with check-in procedures, verify travel documents, and provide boarding passes Luggage: Check in luggage, weigh carry-on luggage, and ensure it is properly labeled Announcements: Make announcements about flight delays, gate changes, and other flight information Passenger assistance: Help passengers with special needs, mobility issues, or unaccompanied children Security: Direct passengers through security and departures, and ask security questions Customer service: Answer passenger questions, handle customer complaints, and provide flight information Boarding: Escort passengers to the boarding gate, check boarding passes at the departure gate, and call passengers to board the plane Connecting flights: Help passengers find connecting flight gates Safety and security: Follow safety and security measures Computerized records: Update computerized records and use equipment like scanners
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Aviation Hospitality Interpersonal Skills Passenger Service Walk in
Hiring for 880 Passenger Service Agent Jobs in Delhi, Delhi NCR, Gurgaon/Gurugram, Amritsar, Jaipur, Bhopal, Udaipur, Indore, Faridabad, Patna City, for Freshers, Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Ed with Good knowledge in Aviation, Hospitality, Interpersonal Skills etc.,
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Ticketing Executive

Ambition Overseas

  • 2 - 4 yrs
  • 3.3 Lac/Yr
  • Sector 15 Faridabad
Communication Advisor Passenger Service Cash Manager Answering Phone Calls Ticketing Executive
We are Hiring for Ticketing Executive. Handling Ticket Alterations, Cancellations, and Provide Flight Timings, Data Entry, Payment Collection,
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Hiring Freshers || Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Faridabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills Air Traffic Control Air Cargo Air Ticketing Airport Ticketing Air Freight
Join the dynamic team as Airport Ground Staff in Faridabad, India, where you'll play a crucial role in ensuring smooth operations and providing excellent service to passengers. This full-time position is suitable for individuals with 0 to 5 years of experience and a minimum education of a 12th pass.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, luggage handling, and boarding procedures to ensure a smooth travel experience.n n2. Baggage Handling: Manage the loading, unloading, and transport of luggage and cargo, ensuring all items are handled carefully.n n3. Customer Service: Address inquiries and resolve complaints from passengers professionally and efficiently to enhance customer satisfaction.nn4. Safety Compliance: Follow safety protocols and guidelines at all times to maintain a secure and safe environment for passengers and staff.nn5. Team Collaboration: Work closely with other team members and departments to ensure coordinated operations and effective communication.nnRequired Skills and Expectations:nnSuccessful candidates should possess strong communication skills to interact positively with passengers and team members. A customer-focused attitude is essential to provide excellent service. Attention to detail is critical when handling baggage and ensuring safety protocols are followed. Candidates should be able to work in a fast-paced environment and be adaptable to various situations. Teamwork is vital, as you will be collaborating with diverse staff and departments to create a seamless travel experience for every passenger.
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Ticketing Executive

Skyview India Academy Private Limited

Air Ticketing Ticket Booking Passenger Service
A ticketing executive's job description may include:Customer service: Providing support to customers by answering questions, handling queries, and resolving issues Reservations: Making and confirming reservations for customers Ticketing: Issuing tickets, re-issuing tickets, and canceling tickets Refunds: Handling refunds for customers Travel information: Providing information about travel arrangements, such as routes, schedules, prices, and availability Liaison: Liaising with airlines on special requests, such as extra seats or meal requests Record keeping: Maintaining accurate records of transactions and customer interactions GDS: Working with GDS tools like Galileo, Amadeus, and Sabre Upselling: Identifying opportunities to upsell or cross-sell Feedback: Capturing and applying feedback from agents Teamwork: Providing support to fellow team members and functions Ticketing executives may work for airlines, bus companies, railroads, and cruise lines. contact no.-9711853781
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Ticketing Executive

Skyview India Academy Private Limited

Ticket Booking Air Ticketing Passenger Service
Ticketing staff can have a variety of roles and responsibilities, including:Ticketing officerHelp passengers plan trips by making and confirming reservations, answering questions, calculating expenses, and selling tickets. They may also make other arrangements, such as car bookings. Ticketing executiveIssue tickets, manage reservations, provide information about prices, availability, and event details, handle customer queries, and resolve ticketing issues. Ticketing agentAccept tickets from passengers in airports, check tickets, ensure the passenger's name matches the ticket, and identify suspicious behavior. They may also arrange routings, calculate fares, and handle help desk requests. Reservation and ticket agentHelp customers with travel arrangements by using computers and manuals to determine timetables, taxes, and other information. Ticketing assistantRespond to customer queries, process orders, and troubleshoot issues via a variety of communication channels. Ticketing staff may need to have strong guest service and communication skills, be comfortable multi-tasking in a fast-paced environment, and be willing to work weekends and holidays.
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Cabin Crew

Skyview India Academy Private Limited

Flight Attendant Passenger Handling Customer Service Cabin Crew Activities
Cabin crew, also known as flight attendants, are responsible for the safety and comfort of passengers during a flight. Their responsibilities include: SafetyEnsuring the safety of passengers by explaining how to use safety equipment, such as seatbelts, life vests, and oxygen masks. They also respond to emergencies, such as turbulence, medical issues, or evacuations. ComfortMaking sure passengers are comfortable and responding to their requests. They also help passengers find their seats. ServiceServing food, drinks, and duty-free items. They also answer questions about products and meet dietary requirements. InformationSharing important information with passengers, such as ETAs or seatbelt announcements. CleanlinessKeeping the cabin clean and organized. This includes vacuuming, emptying seat pockets, sanitizing meal trays, and folding and stowing blankets and pillows. SecurityEnsuring security by checking cargo areas before take-off and following in-flight COVID protocols. First aidAdministering basic first aid when necessary. CoordinationCoordinating with the flight crew and carrying out instructions from pilots or co-pilots. Cabin crew undergo training programs that focus on passenger safety, security, first aid, and service. They also need to be able to work in an enclosed environment for long periods of time, work irregular hours, and be on standby.
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