a ticketing executive's job description may include:
customer service: providing support to customers by answering questions, handling queries, and resolving issues
reservations: making and confirming reservations for customers
ticketing: issuing tickets, re-issuing tickets, and canceling tickets
refunds: handling refunds for customers
travel information: providing information about travel arrangements, such as routes, schedules, prices, and availability
liaison: liaising with airlines on special requests, such as extra seats or meal requests
record keeping: maintaining accurate records of transactions and customer interactions
gds: working with gds tools like galileo, amadeus, and sabre
upselling: identifying opportunities to upsell or cross-sell
feedback: capturing and applying feedback from agents
teamwork: providing support to fellow team members and functions
ticketing executives may work for airlines, bus companies, railroads, and cruise lines.
contact no.-
Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.Sc, B.Tech, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
skytech aviation services pvt. ltd.