Order Management System Jobs

As an F&B Captain, you will play a crucial role in ensuring exceptional food and beverage service in our establishment based in Andheri. Your responsibilities will include:- **Supervising Staff**: Oversee the performance of servers and other staff to ensure efficient service and adherence to established standards.- **Customer Interaction**: Engage with guests to provide a warm welcome, gather feedback on their experience, and address any inquiries or concerns they may have.- **Order Management**: Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders, maintaining the highest quality of food and drinks.- **Training New Staff**: Provide training and guidance to new team members, helping them understand their roles and the expectations of service quality.- **Inventory Control**: Assist in managing inventory levels of food and beverages, ensuring stock is available for smooth operations.- **Event Coordination**: Work closely with management to set up and manage special events, ensuring all aspects of service meet guest expectations.To succeed in this role, you should hold a degree in Hotel Management or a related vocational course. You must have 1 to 4 years of experience in the food and beverage industry, demonstrating a solid understanding of service standards. Strong communication and interpersonal skills are essential for interacting with both guests and staff. A keen eye for detail and the ability to work in a fast-paced environment will help you thrive in this role. Additionally, being able to lead by example and maintain a positive atmosphere for both guests and employees is crucial.

We are looking for a Sales Executive to join our team in Pirangut. The ideal candidate will have 2 to 5 years of experience in sales and be ready to contribute to our growth.**Key Responsibilities:**- **Identifying New Clients**: Research and find potential clients who may benefit from our products or services, helping to expand our customer base.- **Building Relationships**: Establish and maintain strong relationships with clients through effective communication, understanding their needs, and providing excellent service.- **Presenting Products**: Demonstrate and promote our offerings to clients, clearly explaining features and benefits to encourage sales.- **Preparing Proposals**: Create detailed proposals and quotes for clients, ensuring they understand the value we provide and how it meets their needs.- **Achieving Sales Targets**: Work towards and meet monthly and quarterly sales goals, contributing to the overall success of the team and company.- **Reporting Sales Activities**: Maintain accurate records of sales activities and customer interactions using our CRM system, helping to analyze performance and areas for improvement.**Required Skills and Expectations:**The ideal candidate should have strong communication and interpersonal skills to effectively engage with clients. A proven track record in sales is essential, with the ability to meet or exceed targets. Candidates should be self-motivated, have good organizational skills, and be able to work independently as well as part of a team. Knowledge of sales techniques and tools is an advantage, along with a positive attitude and willingness to learn.

- Greet customers: As a shopkeeper, you will be responsible for warmly welcoming customers as they enter the store, creating a positive and friendly environment.- Assist customers: Help customers find the products they are looking for, provide information about products, and offer suggestions or recommendations.- Maintain inventory: Keep track of stock levels, restock shelves, and notify management when inventory needs to be replenished.- Process transactions: Ring up purchases, handle payments, and provide customers with receipts.- Keep store clean and organized: Ensure the store is tidy, organized, and well-maintained at all times to create a pleasant shopping experience for customers.Required Skills and Expectations:- Excellent customer service skills: Ability to engage with customers in a friendly and helpful manner.- Basic math skills: Must be able to handle cash transactions accurately.- Organizational skills: Ability to keep track of inventory and maintain a neat and tidy store environment.- Physical stamina: Ability to stand for long periods of time and lift/move boxes or products as needed.- Strong communication skills: Clear communication with customers and coworkers is essential in this role.

Key Responsibilities:Marketplace ManagementManage and optimize product listings on Amazon, Myntra, and other online marketplaces to maximize visibility and conversions.Ensure SEO-friendly product titles, descriptions, images, and pricing strategies.Monitor competition and adjust pricing, promotions, and strategy accordingly.Handle account health, compliance, and seller performance metrics across platforms.Order & Inventory ManagementOversee order fulfillment, stock replenishment, and inventory tracking to prevent stockouts or overstocking.Coordinate with warehouse/logistics teams to ensure timely dispatch and delivery.Implement automated order processing systems for efficiency.Scaling & Growth StrategyDrive sales growth through ad campaigns, promotions, and offers on Amazon, Myntra, and other platforms.Leverage Amazon PPC, Myntra Ads, and performance marketing to scale revenues.Identify and launch on new marketplaces to expand the brands reach.Analytics & ReportingTrack and analyze sales trends, customer behavior, and ad performance to optimize listings and marketing efforts.Generate regular performance reports with insights and action plans.Optimize for conversion rate, average order value, and customer retention.Who You Are: 3-5+ years of experience in managing marketplaces like Amazon, Myntra, and Flipkart. Proven experience scaling revenues and handling high-volume sales. Strong understanding of Amazon Seller Central, Myntra Partner Portal, and other marketplace dashboards. Hands-on experience with Amazon PPC, Sponsored Ads, and marketplace promotions. Ability to work with logistics, warehousing, and order management systems. Data-driven with strong analytical and problem-solving skills. Excellent communication and negotiation skills to liaise with marketplace account managers.

Key Responsibilities : Costing -:- Arranging technical clarification from customer for tendering queries. Coordination with Tendering Team for timely & techno-commercially correct offer submission. Offer optimization before negotiation Approach & Negotiation -:- Accompany STL for techno-commercial negotiations wherever possible. Coordinate with Customer for his techno-commercial compliance wherever required or advised by STL. Sales Order Files -:- Filling & compiling Design input, Negotiation Sheet, Tender Document, FOS with final costing and all ISO related documents. Coordination with OMG for SO creation. Advance Payment -:- Coordinate for reciept of advance from cutomer as per PO terms. Drawing Approval -:- Coordination with Design for on time drawing submission incorporating all negotiated design inputs. Ensuring timely drawing approval. Ensuring timely release of drawing for planning, procurement & manufacturing. Customer Inspection -:- Coordinate with OMG & manufacturing for customer inspection. Attend all consultant & custome in absence of STL during inspection. Bank Guarantee -:- Get Bank Guarantee format from the customer. Get above format approved from finance department. Coordinate with finance for timely submission of BG. Retrieval of expired BGs from the customer as per input from finance and handing over to finance. Commercial -:- Ensure collection of all commercial documents & compliance as per inputs from the finance. Ensure submission of all documents to client, needed for release of payments as per PO terms. Tracking & follow up for the payment. Erection,Testing & Commissioning -:- Coordinate with client for expected shedule of ETC. Ensure our customer care meets the client requirement Coordinate with Customer Care for commissioning & final handing over report along with feedback for our and client records. SAP Updation -:- Updation of all ECL & sales data in SAP for monthly reports.

BASIC ACCOUNTING KNOWLEDGE LIKE SALE & PURCHASE ENTRY WITH ORDERS , BANK RECONCILIATION , JOURNAL ENTRIES AND ALSO BASIC KNOWLEDGE OF MICROSOFT OFFICE.

Implement, configure, and maintain core Oracle EBS SCM modules such as Purchasing (PO), Inventory Management, Order Management (OM) and potentially others like Advanced Warehouse Management (WMS) or Transportation Management (TM) (depending on the company's needs). Develop and maintain configurations for functionalities like requisitions, purchase orders, inventory control, shipments, returns and billing. Manage and troubleshoot data discrepancies within the SCM modules. Participate in Oracle EBS upgrades and implementations.

Sales Coordinator Responsibilities:Supporting Sales Team Productivity:Contacting customers to arrange appointments.Ensuring sales representatives have high-quality, up-to-date support materials.Handling Communication:Managing urgent calls, emails, and messages when sales representatives are unavailable.Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Order Management:Handling orders via phone, email, or mail.Verifying correct prices, discounts, and product numbers.Inputting orders and ensuring accurate processing according to customer requirements.Ensuring timely delivery of orders.Collaboration with Other Departments:Coordinating with other departments (e.g., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.Record Keeping and Reporting:Developing and maintaining filing systems for sales records.Preparing reports and providing financial information to the finance department.Promoting Products and Services:Making the companys products and services attractive to potential customers.Compliance:Ensuring adherence to laws, regulations, and company policies.

Core- Production Planning/ Order Management: Lead the process of Order Management by tracking with field sales team and other online portals. Closing the customer order as per timeline and Provide Production Plan to the Technical Team after stock position reconciliation.- Debtors & Collection Management: Lead in Tracking invoices, monitoring payment deadlines, reminding customers of outstanding payments and taking collection measures when necessary.- Stock Management: Ensuring proper Stock Management by analysis Market trends, past data, competitor analysis, Project Stages and customer requirement- Pricing: Leading Creation of Quotation and Proforma Invoice as per SOP-Dispatch Planning: Lead end-to-end dispatches by arranging the most economic and fastest mode of transport and conducts regular tracking Interfaces with customers for dispatch- External Processing Agent (EPA) Management: Lead the Process of External Processing Agent as per contract of Manufacturing or Subcontracting Managerial-Strategic Planning: Assisting Business Head in developing and implementing strategies according to Annual Business Plan and support Business Team in achieving the ABP targets-Reporting and Analysis: Preparing reports, presentations, and analysis for Process Optimization Function. Providing insights and recommendations based on the data collected-Cross-functional Collaboration: Collaborating with marketing, product development, finance, and other departments to ensure synergy in strategies and optimize outcomes-Technology and Tools Implementation: Supporting in Identifying and implementing sales technologies and tools (like CRM systems) to enhance sales efficiency and effectiveness.

Daily reporting time before 30 minutes of real duty time (opening time).Fully responsible for any reservation.Have to give the briefing 2 minutes before 15 Minutes opening hours (Lunch/Dinner).Making the sifting & duty roster for Asst. waiter, waiter & Sr. waiter.Have to checking the daily attendance sheet of Asst. waiter, Waiter & Senior Waiter/ waitress.Any suggestion for improving Business Captain should write to the Hall In-charge of Hall Supervisor.

Managing accounting transactionsPreparing budget forecastsPublishing financial statementsHandling closingsReconciling accountsEnsuring timely bank paymentsComputing taxesOrder Management