Order Management Executive Jobs

We are looking for a dedicated Hotel Executive in Hojai, India, who is eager to learn and grow in the hospitality industry. This entry-level position is perfect for someone with a passion for customer service and a desire to contribute to a positive guest experience.Key Responsibilities:1. **Guest Assistance**: Provide friendly and professional service to guests upon check-in and check-out. Address their inquiries and assist with any special requests to ensure a pleasant stay.2. **Front Desk Operations**: Manage the front desk area by answering phone calls, handling reservations, and processing payments accurately. Keep the reception organized and welcoming.3. **Customer Service**: Respond to guest complaints and feedback with patience and professionalism. Work to resolve issues quickly to maintain high customer satisfaction.4. **Collaboration**: Work closely with other hotel departments, including housekeeping and management, to maintain smooth operations and enhance guest experiences.5. **Administrative Tasks**: Assist with administrative functions such as updating guest records and maintaining inventory of supplies at the front desk.Required Skills and Expectations:Candidates should have a high school diploma and a strong willingness to learn. Good communication and interpersonal skills are essential. A friendly attitude and the ability to work under pressure are also important. Basic computer knowledge will be an advantage. This role requires a positive and proactive approach to guest services and teamwork in a fast-paced environment.

Procurement Executive with 2-3 years of experience in purchasing and procurement. The ideal candidate should have experience in vendor management, material procurement, and ERP software. Since the company executes projects across India, the candidate should be willing to travel for official work approximately twice a month. Company-provided transportation, accommodation, and food during official travel.

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

Roles and Responsibilities-Follow complete P2P (procurement to pay) or Sales to Order cycleDevelop new/alternate vendors for key products and services to achieve better service ability for clients.Hands-on ERP experience for sales order and PO creation.Prepare MIS reports on daily and weekly basis.Take ownership of material reaching customer as per Agreed TAT.Rigorous interaction/follow up with internal and external stakeholders.Must have coordinated with large no of suppliers on daily basis for order fulfillment.Coordination with Dispatch team for better service ability.Should have basic knowledge of products in MRO/Chemicals/Packaging categories.Experience in Procurement of products like MRO, FMCG, Electricals, Packaging, office supplies, CAPEX, etcAny Engg Graduate, Exposed to MRO Buying, Sourcing, Auction, Bidding, PR to PO conversion cycle, SAP/ERP Knowledge. From Metal & Mining IndustryKey Skills-Supply Chain ManagementClient ManagementOperations

WAREHOUSE ASSOCIATEPoland E-Commerce & Supply Chain LogisticsSalaryPLN 4,500 - 5,800 per month (gross) Contract TypeUmowa o Prac (Polish Employment Contract) - 2 Years Experience Required0-2 years; freshers with physical fitness are considered Work LocationWarsaw, PolandShift PatternDay and night rotating shifts (8 hours each) AccommodationShuttle bus provided from central Warsaw Visa / Work PermitWork visa sponsorship available for non-EU candidates Posting RefEU-03-2025ABOUT THE ROLEPoland has emerged as a major logistics hub for Central and Eastern Europe, with some of the world's largest e-commerce warehouses based in Warsaw. We are hiring Warehouse and Logistics Associates for a rapidly growing fulfilment centre. This role is ideal for candidates who are physically active, detail-oriented, and interested in building a long-term career in the European logistics sector.KEY RESPONSIBILITIES Receiving incoming goods, verifying against delivery notes, and storing in designated locations Picking customer orders accurately from shelving systems using handheld scanners Packing, labelling, and preparing orders for courier dispatch within SLA timelines Operating manual pallet trucks and electric pump trucks safely Assisting with forklift operations if in possession of a valid forklift licence Participating in routine stock counts and inventory reconciliation Maintaining cleanliness and safety of warehouse aisles and work areas Reporting discrepancies, damages, or missing stock to the warehouse supervisor Following Polish occupational health and safety (BHP) regulations at all timesCANDIDATE REQUIREMENTS Minimum 10th standard education; ITI or diploma an advantage 0-2 years of warehouse, logistics, or factory experience Basic English or Polish communication (verbal instructions) Ability to lift and carry items weighing up to 25 kg Comfortable working in both heated and ambient temperature environments Reliable, punctual and physically fit for active role Age between 20 and 42 years preferred Valid passport; work authorisation for Poland required or arranged by employerWHAT WE OFFER Stable Polish employment contract (Umowa o Prac) with full ZUS social security Salary PLN 4,500-5,800/month plus night shift and overtime allowance Free shuttle bus transport from central Warsaw to warehouse NFZ (Polish national) health insurance coverage Performance bonuses and attendance incentives Paid statutory Polish public holidays and 20 days annual leave Free PPE, safety gear and uniform provided Career growth pathway to team leader and supervisor rolesIMPORTANT DISCLAIMER - PLEASE READ CAREFULLYThis job opportunity is facilitated by a registered overseas recruitment consultancy operating under applicable Indian & international labour laws. Our professional placement assistance fee is applicable ONLY after your profile has been formally shortlisted by the employer and a written offer/confirmation has been received.NO ADVANCE PAYMENT of any kind is collected at the enquiry, counselling, or application stage. Complete and transparent fee disclosure is provided in writing before any financial commitment is made by the candidate.Beware of fraud: Legitimate placement agencies never demand money before profile confirmation. If anyone asks for upfront payment claiming to represent this posting, please report immediately.HOW TO APPLYInterested candidates should submit the following documents to our consultancy: Updated CV / Resume with complete work history and contact details Education certificates and mark sheets (scanned copies) ITI / Diploma / Trade certificates (if applicable) Passport copy (front and back page; minimum validity as specified above) Recent passport-size photograph (white background) Experience letters or reference letters from previous employersOur Screening Process:Step 1: Submit your documents Step 2: Profile review within 48-72 hours Step 3: Shortlisted candidates contacted for telephonic screening Step 4: Employer interview arranged Step 5: Offer letter issued Step 6: Visa processing beginsNote: Only shortlisted candidates will be contacted. Please ensure all documents submitted are genuine and verifiable. Submission of false documents will result in immediate disqualification.

We are looking for a Sales Executive to join our team in Wadgaon Sheri. The ideal candidate will have 1 to 2 years of experience and a diploma in a relevant field. You will be responsible for driving sales and building strong relationships with clients. **Key Responsibilities:**- **Identify New Sales Opportunities:** Actively search for potential clients through various channels to expand our customer base.- **Meet Sales Targets:** Establish and achieve monthly and quarterly sales goals to contribute to company growth.- **Build Client Relationships:** Develop strong and lasting relationships with clients by providing excellent customer service and support.- **Conduct Product Presentations:** Effectively present and demonstrate our products to potential customers to showcase their benefits and features.- **Prepare Sales Reports:** Track and report on sales activities and outcomes to help the team understand market trends and adjust strategies.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills to clearly convey product information and build rapport with clients. A strong understanding of sales techniques and a proven ability to close deals is essential. You should be self-motivated and goal-oriented, demonstrating a proactive approach to challenges. Additionally, proficiency in basic computer software and reporting tools is necessary to manage client information and sales data effectively. Adaptability and a willingness to learn are also crucial for success in this role.

We are looking for a motivated Hotel Executive to join our team in Golaghat, India. This entry-level position is ideal for individuals with a passion for hospitality and customer service.Key Responsibilities:1. **Guest Relations**: Welcome and assist guests during their stay, addressing inquiries, complaints, and requests with a friendly attitude to ensure a memorable experience.2. **Front Desk Operations**: Manage check-ins and check-outs efficiently, maintain accurate guest records, and handle payments.3. **Reservation Management**: Process room bookings, cancellations, and modifications while ensuring information is accurately entered into the system.4. **Support Services**: Coordinate with housekeeping and maintenance teams to meet guest needs and ensure high cleanliness and maintenance standards throughout the hotel.5. **Promotions and Sales**: Assist in promoting hotel services and packages to enhance guest experience and increase revenue.Required Skills:Candidates should possess strong communication skills to interact effectively with guests and staff. Basic computer skills are essential for managing reservations and payments. A positive attitude, attention to detail, and the ability to work under pressure in a fast-paced environment are also important. Previous experience in hospitality is not required, but a willingness to learn and grow in the field is crucial.Expectations:We expect candidates to demonstrate professionalism, a strong work ethic, and a dedication to providing outstanding service. Flexibility in working hours may be required, as this is a full-time position in an office setting.

We are looking for a motivated Hotel Executive to join our team in Diphu, Karbi Anglong. This entry-level position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Guest Relations**: You will greet and assist guests during check-in and check-out, ensuring a pleasant experience throughout their stay.2. **Reservations Management**: You will handle booking requests and manage room availability using our reservation system, providing accurate information to guests.3. **Customer Service**: You will respond to guest inquiries and resolve any issues promptly, maintaining a high standard of service and satisfaction.4. **Sales Support**: You will promote hotel services and special offers, supporting the sales team in maximizing revenue.5. **Administrative Tasks**: You will assist with various administrative duties, such as maintaining records, filing documents, and managing correspondence.Required Skills and Expectations:The ideal candidate should have strong communication skills and a friendly attitude toward guests. Attention to detail is important to handle reservations accurately. Basic computer skills are necessary for managing bookings and administrative work. You should be a team player who can work well in a fast-paced environment and be available for flexible working hours, including weekends and holidays. A willingness to learn and grow within the hospitality industry is highly valued.

We are seeking a dedicated Hotel Executive to join our team in Tura West Garo Hills. This role is perfect for individuals passionate about hospitality and eager to provide excellent service to guests. You will be responsible for creating memorable experiences in our establishment.Key Responsibilities:1. **Guest Assistance:** Welcome guests with a friendly attitude, addressing their needs and inquiries to ensure a pleasant stay.2. **Check-In and Check-Out:** Manage the check-in and check-out process efficiently, ensuring accuracy in handling payments and guest information.3. **Room Management:** Coordinate with housekeeping to ensure rooms are prepared and maintained to high standards, ready for incoming guests.4. **Communication:** Liaise with different departments, such as housekeeping and kitchen staff, to ensure smooth operations and timely service delivery.5. **Problem Resolution:** Address and resolve any guest complaints or issues promptly, ensuring customer satisfaction.Required Skills and Expectations:The ideal candidate should have a minimum of a 12th-grade education. Previous experience is not mandatory, but a passion for hospitality and excellent communication skills are essential. You should be organized, attentive to detail, and able to work in a fast-paced environment. A friendly demeanor and a commitment to providing top-notch service will help in building strong relationships with guests and colleagues alike. Teamwork and a positive attitude are crucial for success in this role.