Onboarding Specialist Job Vacancies in Birbhum

Here are the key responsibilities of a Tide Onboarding ExecutiveTide Onboarding Executive Roles & Responsibilities1. Customer OnboardingAssist new customers in opening Tide business accounts.Guide customers through the complete onboarding and KYC process.2. KYC VerificationCollect and verify required documents (PAN, Aadhaar, business proof, etc.).Ensure all documents meet RBI and company compliance standards.3. Customer Guidance & SupportExplain Tide app features, services, and benefits to customers.Resolve basic customer queries related to onboarding and account activation.*4. Sales & Field Work*Visit merchants/SMEs in assigned areas to promote Tide business accounts.Achieve daily/weekly onboarding and activation targets.*5. Data Accuracy & Reporting*Enter correct customer details in the system.Maintain daily reports of onboarded customers and follow-ups.*6. Compliance & Quality Checks*Follow company SOPs and regulatory guidelines strictly.Avoid fraudulent or incorrect onboarding.*7. Follow-ups & Activation*Follow up with customers to complete pending steps.Ensure account activation and initial usage.*8. Coordination*Coordinate with team leaders and backend teams for smooth onboarding.Escalate issues when required.*Required Skills*Basic knowledge of smartphones and mobile appsGood communication skillsField sales or customer onboarding experience (preferred)Ability to work with targets

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