NOC Engineer Job Vacancies in Uttar Pradesh

Hands on Experience of handling Wireless Equipment like MikroTik, Ubiquity , Cambium, RadwinConfiguration of Mikrotik and other Wi-Fi Router, Switch Good Knowledge of LAN, WAN NetworkTroubleshooting of hardware related problems.Installation of various Operating systems like WindowsO & M (handling operation 24*7 UBR/ WiFi / Wireless systems & Link - with SLA)Maintaining Complaint/ Fault register Updating and maintaining IP DatabaseUpdating Customer Database, CAF, SIF, customer feedback etcLink Monitoring and Correspondence with CustomerMaintaining Incident reportProfile-2 (Technical)* Giving Remote Support, Call Logging, Remote Access* Basic Networking Knowledge, Router configuration etc* Installation of devices like printers, scanners, modem, web cam, etc.* Installation of application like MS-Office, Visual Studio, Page Maker, Photoshop, Corel Draw, etc.* Basic LAN configuration with Workgroup environment and TCP/IP as core network protocol.* Providing mailing solution using MS-Outlook and Outlook Express.* Sharing of Files and folder, printers across the network.* Handling desktop related queries of users.* Updating the antivirus on regular basic and scanning systems.* Taking Inventory and updating same to seniors

Key Responsibilities:Monitor network performance and ensure uptime of ISP services.Provide technical support to customers and resolve network-related issues.Handle L1 and L2 level troubleshooting and escalation.Diagnose and resolve issues related to wireless and wired networks.Configure and manage network devices including routers and switches.Work with RF devices such as MikroTik, Ubiquiti, Cambium, and similar platforms.Perform VLAN configuration, IP addressing, routing, and switching tasks.Maintain logs, reports, and documentation of network issues and resolutions.Coordinate with field engineers and higher-level support teams when required.

NOC Level 1 & L2 Technician:Responsibilities:Monitor network systems and infrastructure to ensure uptime and performance.Respond to alerts and notifications generated by monitoring tools.Perform initial troubleshooting of network and system issues.Document all incidents and escalate unresolved problems to Level 2 technicians.Perform routine maintenance tasks, such as system backups and software updates.Provide technical support to end-users and assist with basic network-related inquiries.Coordinate with other IT teams to resolve complex issues.Ensure compliance with company policies and procedures.Continuously update knowledge of network technologies and industry trends.Profile L2NOC Level 2 (L2) Technician:Responsibilities:Provide advanced troubleshooting and resolution for escalated network and system issues.Analyze network performance data and identify areas for improvement.Develop and implement solutions to enhance network reliability and performance.Mentor and provide guidance to Level 1 technicians.Participate in the design and implementation of network infrastructure projects.Create and maintain documentation, including network diagrams and standard operating procedures.Coordinate with vendors and service providers to resolve complex technical issues.Conduct periodic audits and assessments of network systems.Assist in the evaluation and deployment of new technologies.Provide on-call support and participate in after-hours maintenance activities as needed.Requirements:Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).3+ years of experience in network administration or technical support role.In-depth knowledge of networking protocols and technologies (TCP/IP, VLANs, VPNs, etc.).Proficiency in configuring and troubleshooting network devices (routers, switches, firewalls).Experience with network security principles and best practices.Strong analytical and problem-solving skills.

Job Description:================1 Job DetailsFunction: MS Automated OperationsPosition: ConsultantJob Stage: 2Location: NoidaInterfaces: L1 Fault Management, 2nd Level Operations, Field Operations & Maintenance, Incident Management.Reporting Manager: CA Manager24X7 Shift Working: Yes2 Role DefinitionSurveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.3 Key ResponsibilitiesService Alarm MonitoringAlarm Management for the assigned Network ServicesTicket ManagementMonitoring all events in Customer's managed infrastructure in order to secure that services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptionsResponsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes.Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizationsWork Order HandlingRegular follow up on the events with relevant departments working on it as per the MSTOP processWork towards KPI & Balanced Scorecard parametersWork towards the IPM parameters assigned by the CA ManagerEnd to end responsible for the incident ticket lifecycle.Adherence to the organizational guidelines & departmental processes & proceduresBranch: ECE/CSLocation: Noida.Shifts: Weekly/Monthly Rotational shifts,24*7(Morning, Evening and Night)Home Town : North & North East India but other than NCR.Willing to relocate Work Location: Sector 62, Noida.Language skills: Proficiency in written / Spoken English.Job Resp : Network Alarm Moni

Handling complex technical support issues.Conducting site visits, monitoring schedules, and supervising techniciansIntroduction of multi-vendor network devices with the monitoring systemsAnalyzing data, monitoring expenditure, and drafting progress reports.

We are seeking dynamic and talented Network Engineers to join our growing corporate sector team. This is a fantastic opportunity for individuals who are passionate about network infrastructure, optimization, and management. Whether you're a fresher or an experienced professional, if you have a passion for technology and networking, we encourage you to apply.Responsibilities: Design, implement, and manage network systems and infrastructure. Monitor and optimize network performance to ensure smooth operations. Troubleshoot network issues and provide timely resolutions. Maintain and upgrade network hardware and software. Collaborate with cross-functional teams to ensure network security and reliability. Perform regular network backups and disaster recovery procedures. Keep up-to-date with the latest trends and best practices in network technologies.Required Skills & Qualifications: Strong understanding of network protocols, including TCP/IP, DNS, HTTP, and VPN. Experience with routers, switches, firewalls, and other network devices. Knowledge of network security, including firewalls, VPNs, and intrusion detection/prevention systems. Familiarity with network management tools and monitoring systems. Hands-on experience with network troubleshooting and configuration. CCNA (Cisco Certified Network Associate) or equivalent certification is a plus. Strong problem-solving skills and the ability to work independently.Contact Information: HR Contact: Pooja : 9962221037 Harsha : 9962399974 Janu : 9962399932

Key Responsibilities:Technical Support:Provide technical support and assistance to customers regarding router configurations, troubleshooting, and maintenance.Diagnose and resolve network-related issues reported by customers and provide timely and effective solutions.Product Knowledge:Maintain an in-depth understanding of the company's routers, networking products, and related technologies to effectively address customer inquiries and issues.Stay updated with product updates, releases, and new features to provide accurate and up-to-date information to customers.Customer Communication:Communicate with customers in a professional and courteous manner to gather information, explain solutions, and ensure customer satisfaction.Provide clear and detailed instructions to customers for configuring and optimizing router settings.Documentation:Create and maintain detailed documentation including troubleshooting guides, FAQs, and knowledge base articles to assist both customers and internal teams.Document and escalate customer-reported issues to the appropriate teams for resolution and future reference.Collaboration:Collaborate with cross-functional teams, including product development, quality assurance, and sales, to address complex customer issues and provide valuable feedback for product improvements.Participate in team meetings and knowledge sharing sessions to enhance overall team performance and expertise.Training and Education:Conduct training sessions for customers and internal teams to enhance their understanding of our products, configurations, and best practices.Stay informed about industry trends, certifications, and advancements in networking technologies to continuously improve your knowledge and skills.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in network support, preferably in a routers manufacturing or service provider company.Strong understanding of networking .