National Sales Manager Job Vacancies in Delhi

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognised university.Have atleast 5 years experience in sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations.Have a proven track record of meeting sales targets.

Mandatory-Should have Sales Revenue Portfolio of around 50 100CR &Pan India SalesExperience.1. Achievement of primary and secondary sales targets and growthobjectives2. Ensure efficient execution of demand generation programmes to increaseconsumer baseand maximize per capita3. Collections/Management of accounts receivables4. Management of promotional budgets and costs5. Forecasting accuracy for Sales and Inventory planning/control6. Ensure implementation of SFE norms and standards set - thru appropriateHCP and retailexecution strategies7. Control attrition and build a motivated, and committed sales team thru aculture ofachievement orientation, recognition and reward8. Implementation of CRM and KOL engagement plans in conjunction withmarketing andmedical affairs team9. Will need to work in tandem with the Trade team in driving combinedtargets andimplementing merchandising initiativesCompetencies: - Should be a peoples person with Strong team building/nurturing and mentoringCapabilities- Enthusiastic with strong interpersonal and communication skillsand a high achievementOrientation- Strong commercial acumen and understanding of thecommercial/ trade practices in a Pharma.

Area Sales manager - Modern Trade - Chennai Responsibilities: Handle accounts for National modern trade, E-commerce & standalone chains.Accountable for revenue generation and monitoring competitor- s activities, etc.Mentoring and providing training to the existing team for better understanding of the marketInvolved in recruiting new staff for the organization. (Promoter & Merchandiser, Senior Merchandiser)Successfully designing and implementing strategies for a focused brand and achieving agreed target for the department.Sharing best practice of Trade Marketing and Execution.Assuring the timely implementation of category and brand input plans.Enlarging section as a business contributing unit for the circle and branch through handling outlet level planning, budgeting, utilization of resourcesNegotiation & generation of POs from local buying managers, servicing of POs in co-ordination with supply chain for stocksEnsuring 100% fill rates to MT accounts by managing stocks at distribution centre & right forecasting.Handling Trade Activations for MT accounts in assigned territory for merchandising activities like new launches, visibility and promotions conducted at the account & customer service through generate sales.Handling team comprising of Sr. Merchandisers, Merchandiser & Promoters at the outlet level for merchandising.Execution of daily plan and weekly plan and monitor the Sr. merchandiser/Merchandisers/Promoter working the market.Supervise DSR, Sr. Merchandiser/Merchandiser/Promoter daily and achieve target assigned to them.Evaluate regularly the efficiency of DSR and channel.Get the logistics of stock smoothly from Warehouse to retailers.Manage relationships/agreements with external partnersFocus on maximum primary stock in the store through ARS/Manual orders.Ensuring proper merchandising in the store, Visibility, Signage, Gobbler and timely replenishment of stock (FIFO).

Educational Qualifications: Graduate of Bachelors Degree preferably in Engineering but open to any graduate of a Bachelors Degree with extensive customer service management experience in automotive, consumer durable or tyre industries.Position Description: This position has overall responsibility for developing Indian Customer Service strategy and ensuring its proper and consistent execution. The scope of responsibilities covers both the domestic business and the third-party export business.Principal Responsibilities: Lead Customer Service function of Client India. This will be achieved by benchmarking practices with leading consumer durable / auto companies and using technology tools like mobile apps to ensure seamless resolution of Issues and optimize customer satisfaction. Enhance team performance and productivity by strategic management of resources and process improvements.Customer Service operations: Leading the delivery of customer service to Client customers across regions through the Regional Customer Service team.Field Engineering:Technical Adjustment for all products and adherence to AOP.Ensure Focus test are done as per requirement of Q Tech / MarketingImprovements for minimizing adjustment losses & complaints exhibiting continuous improvements.Devise strategy around technical training on tyre inspections.Call Centre Management: Registration, allocation & tracking system for customers / Dealers / OEs.Create capability to converse in regional languages.Leverage call-centre for market insight through periodic dealer surveys etc.Dealer Satisfaction Achievement:Drive overall customer satisfaction metrics as measured by annual third-party survey.Develop and implement clear set of KPIs that take Client to the path of being the unquestioned leader in aftersales service for both PBUs.To achieve > 80% Dealer Satisfaction ratio through relevant and effective measures.Complaint Resolution Management: