Supervise and lead a team to achieve organizational goals and targetsMonitor team performance and provide regular feedback to ensure high productivityTrain and develop team members, ensuring they have the tools and knowledge to succeedConduct regular team meetings to ensure effective communication and collaborationHandle escalated issues from team members and customers, providing solutions in a timely mannerSet clear team objectives, delegate tasks, and track progressEnsure adherence to company policies, procedures, and quality standardsMaintain motivation and morale within the team to promote a positive working environmentReport team performance, challenges, and achievements to upper managementOversee scheduling, attendance, and shift management to ensure adequate staffingFoster a culture of continuous improvement and drive team members to meet KPIs and targets