Mechanical Engineer Graduate Jobs in Tiruchirappalli

Job Summary: The Customer Experience Manager for Car Service is responsible for overseeing and enhancing the overall customer experience at an automotive service centre. This includes managing customer interactions, ensuring high levels of satisfaction, and addressing customer needs and concerns. The role requires a strong focus on customer service, team leadership, and operational efficiency to ensure that the service centre delivers exceptional service quality and fosters long-term customer loyalty.Key Responsibilities:Customer Interaction Management:Serve as the primary point of contact for customers, ensuring timely and effective communication throughout the service process.Address customer inquiries, complaints, and service-related issues promptly and professionally.Manage and resolve any conflicts or customer complaints, ensuring that issues are handled to the customers satisfaction.Customer Satisfaction & Feedback:Monitor customer satisfaction through surveys, reviews, and direct feedback to identify areas for improvement.Analyze customer feedback and implement strategies to improve the customer service experience.Implement initiatives to enhance customer retention and loyalty, including follow-up calls and post-service communication.Team Leadership and Training:Lead and manage the customer service team, ensuring they provide excellent service and meet performance targets.Train staff on customer service best practices, handling difficult situations, and improving communication with clients.Conduct regular team meetings to discuss customer feedback, performance goals, and new initiatives.Service Process Improvement:Work closely with service technicians and other departments to streamline service processes, reduce wait times, and improve service efficiency.Monitor the flow of vehicles through the service center and identify opportunities for improvement in scheduling, service delivery, and customer interactions.

We have immediate requirement for FreshersRole : Software Engineer , Network Engineer. Desktop Support EngineerSalary : 3 Lac - 4LacLocation : Chennai, Coimbatore, Bangalore.Training : 2 Week in Online trainingsend resumes to hr.alphamanpower@gmail.comOnly Tamilnadu candidate can apply

-Analyze user needs, work as Project & Support engineer-Plan & use tools to optimize IoT deployment, troubleshooting & support services-Providing solutions to issues related to the connection of networks and platform-Design, control and implement electrical systems & products-Firm understanding of IoT architecture and principles-Knowledge of IoT wireless technologies (Cellular, Wi-Fi, mesh networks)-Work and collaborate well with others-Strong communication skills-Ready to travel across regions-Solid problem-solving skills, attention to detail and critical thinking abilities-Electrical experience is an added advantageCondition:-Travel locally to plant allocated at their base location and also travel across Pan India to other plants as required.Local Travel expenses not reimbursed by company, out of region will be reimbursed...

Responsibilities: Furnishing necessary inputs against customer orders, like drawing & raw material etc. To facilitate and support submission of offer. Release of drawing, bill of material for production & material group against customer order. Giving clarification to production, planning, stores, commercial and other departments. Liaise with clients to identify their requirements investigate and undertake analysis on how to improve existing projects or components cover the concept, specification, tender and development of new projects or components undertake model making, prototyping and product testing identify new systems and processes to drive quality, efficiency and save costs communicate effectively with the clients, colleagues and contractors involved in a project Generation of sub-delivery items list, forgings, casting other BOIs for procurement through purchase. Item inspection whenever required along with quality. Preservation of engineering drawing generated, engineering documents and data. Provides technical support to the product line manager, technical services management and others as required on product designs and manufacturing capabilityREQUIREMENTS: Degree/Diploma in a Technical Discipline Familiar with Design Autocad Drawing Familiar in Rotary Air Preheater, Electrostatic Precipitator, Gates & Dampers fabrication for Power Plants, Cement Plants, Sugar Plants etc. Trichy based job seeker preferred.. Minimum 1 year experience 6 Days Work per WeekInterested applicants may write in with a CV in word format to ramarajkalai2000@gmail.com or WhatsApp :6381972533Job Types: Full-time, PermanentPay: 15,000.00 - 25,000.00 per monthBenefits: Cell phone reimbursement Health insurance Paid sick time Provident FundSchedule: Day shiftSupplemental pay types: Yearly bonusEducation: Bachelor's (Preferred)Experience: total work: FRESHER

produce specifications for, design, develop, manufacture and install new or modified mechanical components or systems. Need to be technically minded, able to demonstrate numerical and scientific ability and have problem-solving skills. Analyse, test, and interpret technical drawing and schematics. They meet with other engineers in the team and discuss the implementation of drawings, posture correction, and execution.Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement).

Installation & commissioning of all type of CNC Machines.To attend Mechanical and Electrical breakdown and troubleshooting on CNC Machines.Conduct technical training for customers.Responsible for interaction with customers for various service levels.Executed mechanical and hydraulic repair on Machine Tools.Ensured availability of equipment's needed for the performance of work.Managing and replaced tools and devices for clients as per their requirementsMaintaining records and documentations of machinery.Designing the new electrical panel layout for all CNC machines.Create and maintain service information in the company enterprise database.Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.