Language Specialist Job Vacancies in Gurgaon

Customer Support: Assist customers with inquiries regarding various insurance policies, products, and services offered by PolicyBazaar.Issue Resolution: Address and resolve customer complaints or issues promptly and efficiently, ensuring a positive customer experience.Product Knowledge: Maintain up-to-date knowledge of the insurance products and services available to provide accurate information to customers.Communication: Communicate effectively with customers through various channels (phone, email, chat) to provide assistance and guidance.Documentation: Maintain records of customer interactions, transactions, and feedback to track issues and improve service quality.Sales Support: Identify customer needs and suggest relevant insurance products, contributing to sales goals while ensuring compliance with company policies.Follow-Up: Conduct follow-ups with customers to ensure their issues are resolved and they are satisfied with the service received.Feedback Collection: Gather customer feedback to help improve service offerings and identify areas for improvement.Collaboration: Work with other departments, such as sales and technical support, to resolve complex issues and enhance customer experience.Training and Development: Participate in training sessions to stay informed about new products, policies, and changes in regulations affecting insurance services.

Knowledge of Dutch: A very good knowledge of the Dutch language is required. Computer literacy: Experience with MS Word is required. Attention to detail: A focus on punctuality when working with documentation is required. Prioritization: The ability to prioritize tasks effectively is required. Teamwork: The ability to share knowledge, provide and seek guidance, and advice when needed is required. Previous experience: Previous experience in an administrative position is considered an advantage. English proficiency: Advanced English proficiency is required. Task management: Efficient task management is required. Online communication and customer handling skills: Good online communication and customer handling skills are required.

URGENT REQUREMENTJob Profile- Customer support for Domestic processLocation- GurgaonSalary- Upto 25 CTCQualification- Graduation, Under GraduateLanguage - Kannada, Tamil, Gujrati Shift- 6 days workingExperience - Fresher, Experience both can considerNote:- Good communication skills required

Looking for a profesional to join our team for offline and online marketing with multi language skills to communicate in different languages.

Organize And Coordinate with vendors. Preparation of all sorts of paper and files and Updating them Time To Time Handle administrative detail, all projects Reports analysis Data Management -update and manage index Tour & Travel management . Maintaining data base Business mail & letter drafting . Participating in seminar , different expos and co-ordinate them

This position is responsible for handling queries of company products through consumer sampling and telephone follow-up. In addition, this position provides superior customer service, troubleshooting, and coaching to end-users that enable the group to meet the metrics of the company strategy. Main focus for a outbound specialist is to be an expert at handling the difficult period first 12 months post discharge and ensure patients get through this phase without problems and hence switch product. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Handled escalation chats from the customers across the United States and provided appropriate assistance by following up with concerned departments via Phone, Chat and email medium. If applicable, works with clinical contacts to promote consumer programs Operates computer-based contact/database management program and accurately completes account/prospect records or profiles Own weekly/monthly/quarterly/yearly consumer data analysis (product wise, hospital, rep wise and region wise)