Language Specialist Job Vacancies in Gurgaon

We are looking for a Language Specialist to join our team in Gurgaon. This is a full-time position that allows you to work from home. The ideal candidate will have at least 1 year of experience in language services.Key Responsibilities:- Translation and Localization: Convert written content from one language to another while adapting it to suit the cultural context of the target audience. This ensures that the message is clear and relevant.- Quality Assurance: Review translated materials for accuracy, consistency, and adherence to guidelines. This involves checking for grammar, punctuation, and overall clarity.- Content Creation: Develop original content in your language, ensuring it aligns with our brand voice and meets the needs of our audience.- Collaboration: Work closely with other team members, such as editors and project managers, to ensure project deadlines are met and objectives are achieved.- Research: Stay updated on language trends and cultural nuances to enhance the quality of translations and content.Required Skills and Expectations:Candidates should possess excellent proficiency in at least two languages, with a strong command of grammar and syntax. Attention to detail is essential for ensuring high-quality translations. Strong research skills are necessary for understanding context and cultural references. Candidates should also have good communication skills, enabling effective collaboration with team members. Familiarity with translation software is a plus, as is experience in various content formats. Enthusiasm for language and continuous learning is highly valued.

Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining

Knowledge of Dutch: A very good knowledge of the Dutch language is required. Computer literacy: Experience with MS Word is required. Attention to detail: A focus on punctuality when working with documentation is required. Prioritization: The ability to prioritize tasks effectively is required. Teamwork: The ability to share knowledge, provide and seek guidance, and advice when needed is required. Previous experience: Previous experience in an administrative position is considered an advantage. English proficiency: Advanced English proficiency is required. Task management: Efficient task management is required. Online communication and customer handling skills: Good online communication and customer handling skills are required.

Customer Support: Assist customers with inquiries regarding various insurance policies, products, and services offered by PolicyBazaar.Issue Resolution: Address and resolve customer complaints or issues promptly and efficiently, ensuring a positive customer experience.Product Knowledge: Maintain up-to-date knowledge of the insurance products and services available to provide accurate information to customers.Communication: Communicate effectively with customers through various channels (phone, email, chat) to provide assistance and guidance.Documentation: Maintain records of customer interactions, transactions, and feedback to track issues and improve service quality.Sales Support: Identify customer needs and suggest relevant insurance products, contributing to sales goals while ensuring compliance with company policies.Follow-Up: Conduct follow-ups with customers to ensure their issues are resolved and they are satisfied with the service received.Feedback Collection: Gather customer feedback to help improve service offerings and identify areas for improvement.Collaboration: Work with other departments, such as sales and technical support, to resolve complex issues and enhance customer experience.Training and Development: Participate in training sessions to stay informed about new products, policies, and changes in regulations affecting insurance services.

URGENT REQUREMENTJob Profile- Customer support for Domestic processLocation- GurgaonSalary- Upto 25 CTCQualification- Graduation, Under GraduateLanguage - Kannada, Tamil, Gujrati Shift- 6 days workingExperience - Fresher, Experience both can considerNote:- Good communication skills required

Looking for a profesional to join our team for offline and online marketing with multi language skills to communicate in different languages.