L1 Engineer Job Vacancies in Hyderabad

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are looking for 2 Power System Engineer Posts in Hyderabad, Telangana with deep knowledge in knowledge on L2 and Required Educational Qualification is : Other Bachelor Degree

System Engineering domain (Compute, Storage, Datacenter, backup, cloud services, etc), we are in need of junior resources to play an active role in the Call center of an organization's infrastructure strategy architecture, service delivery standards, and best practices, to achieve the goal of IT infrastructure management to better effectiveness of IT processes, policies, data, human resources, etc.Roles and responsibilities1. Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role2. Hands-on experience with Windows/Linux/Mac OS environments3. Working knowledge of MS office and computer peripherals, like printers and scanners4. Knowledge of basics of Call Center, Security Practices, and Anti-Virus programs5. Ability to perform remote troubleshooting and provide clear instructions6. Excellent problem-solving and multitasking skills7. Good written & verbal communication.8. Diploma or Graduate With Computers as Primary or Optional.