IT Software Job Vacancies in Nashik

Computer Hardware & Networking Engineer for Onsite as well as remote support.Through Knowledge of Server, Laptops, Desktop assembling, fitting, OS Installation & Windows, Networking Setting & configuring troubleshooting is a must.Through Knowledge of Configuring & troubleshooting of Microsoft Outlook & Windows 10 Networking, File Sharing is required.

. Candidate must have experience in software sales, IT sales, ERP sale, CRM sales and other tech based software selling.Candidate must have experience and understanding of channel distribution ( channel Sales).Hiring is for 8 regions- Mumbai, Nagpur, Nashik, Ahmedabad, Surat, Chennai, Patna, Ranchi.We are looking for immediate joiners

We RWaltz Software is having an urgent opening for the Software Developer (MEAN Stack) position. RWaltz Software Group Inc. is a multinational company (MNC) headquartered in Atlanta, Georgia, USA. We provide services like Blockchain, Big Data Analytics, Artificial Intelligence, Machine Learning, ERP solutions, and Web and Mobile applications.Job Details: Position: Mean stack DeveloperQualification: BE/Diploma (IT)/Computers/BCS/MCSExp Required: 2 to 6 yearsWork Days: 5 days of workingWork Type: Full TimeNo. of openings:15Job Location: Nasik, Maharashtra (Remote working available)Required skills:Ability to contribute individuallyExpertise in Complete MEAN stack, Node js, Mongo DB, Angular js, and Express jsExperience in server management and AWS knowledge is mandatoryExpertise in PHP, jQuery, MySQL, OOPSStrong analytical and problem-solving skillsImmediate joiners are appreciatedJob Description:Hands-on Experience and managing Node js, Mongo DB, Angular js, and Express jsArchitect, Develop, test, and deploy robust products that are fast, scalable, and highly responsiveDesign and maintain large and complex databases, both relational and non-relational databasesEstablish, refine and integrate development environment tools and software as neededIdentify production and non-production application issues as a part of the deploymentDeploy applications on AWS cloud with the ability to quickly debug hosting-related issuesGood knowledge of version control like GIT

Experience: 1 to 3 years (Software Sales Preferred)Provide competitive research and analysis of marketMaintain Sales FunnelMeet monthly assigned Sales targetMust have excellent interpersonal skills and follow- up skillsAbility to work Independently and as part of a team

Core ResponsibilitiesTeam Management: Supervise and mentor a team of sales professionals, providing daily guidance and conducting performance reviews.Target Achievement: Take ownership of the team's monthly, quarterly, and annual sales targets; develop actionable plans to bridge any gaps.Lead Management: Oversee the distribution of leads, ensuring high conversion rates and timely follow-ups by the team.Strategy & Planning: Identify new market opportunities and customer segments; collaborate with marketing to refine outreach strategies.Sales Coaching: Conduct regular training sessions on negotiation skills, product knowledge, and objection handling.Reporting: Prepare detailed sales reports, pipeline forecasts, and productivity metrics for senior management.

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

Responsibilities:Business Development & Lead Generation:Proactively identify and generate new sales leads through various methods including cold calling, email outreach, networking events, referrals, and market research.Explore and target potential clients across various industries (e.g., manufacturing, healthcare, education, retail, SMBs) in Nashik and surrounding areas.Qualify leads to ensure alignment with our service offerings and target client profiles.Client Relationship Management:Build and maintain strong, long-lasting relationships with new and existing clients.Understand customer business requirements, pain points, and technological needs to propose suitable IT solutions.Act as a primary point of contact for client queries and ensure high levels of customer satisfaction.Product/Service Knowledge:Develop and maintain a deep understanding of our full range of IT products, services, and solutions, including their features, benefits, technical specifications, and pricing.Effectively communicate the value proposition of our offerings to prospective clients.Stay updated on industry trends, new technologies, and competitor offerings.Sales Presentations & Proposal Development:Prepare and deliver compelling sales presentations, product demonstrations, and solution walkthroughs tailored to individual customer needs.Craft persuasive sales proposals, quotations, and commercial offers, ensuring accuracy and alignment with client requirements.Negotiation & Closing:Effectively negotiate terms and conditions with clients to reach mutually beneficial agreements.Confidently close sales deals to achieve and exceed assigned sales targets and revenue goals.Sales Reporting & Forecasting:Maintain accurate records of all sales activities, client interactions, and pipeline status in the CRM system.Prepare regular sales reports, forecasts, and market feedback for management review.Cross-functional Collaboration:Liaise with the technical/delivery team to ensure proposed solutions are feasible and can be successfully implemented.Collaborate with the marketing team to align sales efforts with ongoing campaigns and leverage marketing collateral effectively.Market Intelligence:Gather and provide feedback on market demands, competitive landscape, and client needs to inform product development and strategic planning.Local Communication:Communicate clearly and effectively with clients, internal teams, and stakeholders. Fluency in Marathi and Hindi is essential for local market engagement. Good English proficiency is required for professional communication, presentations, and technical documentation.