Job DetailsTitle DescriptionDepartment: BusinessJob Title: Internal Sales RepresentativeJob Code: IT-002Job Grade: ISRJob Description1.Sales Target Achievement Meet or exceed monthly, quarterly, and annual sales targets as set by the company. Develop and implement effective sales strategies to maximize revenue and market share. Continuously monitor sales performance and take proactive measures to achieve targets.2. Customer Relationship Management Build and maintain strong relationships with existing and potential customers. Identify customer needs and provide appropriate product or service solutions Handle customer inquiries, complaints, and requests in a timely and professional manner.3. Sales Pipeline Management Identify and pursue new sales opportunities to expand the customer base Qualify leads, conduct product presentations, and negotiate contracts over calls Track and manage the sales pipeline, ensuring accurate and up-to-date records4. Product Knowledge and Expertise Stay updated on product features, benefits, and competitive advantages Conduct research on market trends, competitor activities, and customer preferences Demonstrate in-depth knowledge of products and effectively communicate their value to customers5. Collaboration and Reporting Collaborate with cross-functional teams, including marketing and customer support, to drive sales initiatives Provide regular reports on sales activities, progress, and forecasts Participate in team meetings and contribute to the overall sales strategy and process improvement6. Continuous Learning and Professional Development Actively seek opportunities to enhance sales skills and knowledge through training programs, workshops, and industry events Stay updated on industry best practices and emerging sales techniques