job details
title description
department: business
job title: internal sales representative
job code: it-002
job grade: isr
job description
s target achievement
• meet or exceed monthly, quarterly, and annual sales targets as set by the company.
• develop and implement effective sales strategies to maximize revenue and market share.
• continuously monitor sales performance and take proactive measures to achieve targets.
2. customer relationship management
• build and maintain strong relationships with existing and potential customers.
• identify customer needs and provide appropriate product or service solutions
• handle customer inquiries, complaints, and requests in a timely and professional manner.
3. sales pipeline management
• identify and pursue new sales opportunities to expand the customer base
• qualify leads, conduct product presentations, and negotiate contracts over calls
• track and manage the sales pipeline, ensuring accurate and up-to-date records
4. product knowledge and expertise
• stay updated on product features, benefits, and competitive advantages
• conduct research on market trends, competitor activities, and customer preferences
• demonstrate in-depth knowledge of products and effectively communicate their value to customers
5. collaboration and reporting
• collaborate with cross-functional teams, including marketing and customer support, to drive sales initiatives
• provide regular reports on sales activities, progress, and forecasts
• participate in team meetings and contribute to the overall sales strategy and process improvement
6. continuous learning and professional development
• actively seek opportunities to enhance sales skills and knowledge through training programs, workshops, and industry events
• stay updated on industry best practices and emerging sales techniques