Array ( [0] => inbound-process [1] => salt-lake-kolkata ) Inbound Process Jobs in Salt Lake,Inbound Process Job Vacancies in Salt Lake West Bengal
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Inbound Process Job Vacancies in Salt Lake

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Customer Service Representative Jobs For Higher Secondary Freshers

Upturn United Consultancy Private Limited

  • 0 - 2 yrs
  • Salt Lake Kolkata
Customer Relationship Inbound Customer Service Inbound Voice Process Inbound Process Voice Process Good Communication Customer Calling Customer Support Desktop Support Technical Services
Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability
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Customer Service Representative || Freshers & Experienced

Damyanti Ventures

Voice Process Outbound Sales Inbound Customer Service
As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.
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Telesales Executive

Matrimony Limited

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Outbound Calling Outbound Sales B2B Sales Domestic BPO Voice Process Inside Sales Domestic Calling Inbound Sales Tele Sales
Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team.
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Customer Care Executive

The Hird

International Call Center Voice Process Customer Service English Language Voice Support Inbound
Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.
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International BPO

TELEMINDS INFOTECH PVT. LTD.

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Outbound Calling Domestic BPO International Call Center Voice Process Inbound
Company name - Teleminds Infotech Pvt Ltd.Shift Timings - 6:00am - 3:00pmWeek offs - Sunday / Saturday (half day)Salary offered - upto 4 lpaResponsibilities:Cold call people using a given phone directory to sell products or solicit donationsUse scripts to provide information about products features, prices etc. and present their benefits.Record the customers personal information accurately in a computer systemRequirementsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishPersistent and results-orientedPatient and able to handle customer rejectionUpdated Aadhaar cardPerks of the Jobs:PF and ESI benefitsFree transport facility providedInstant Appraisal ProgramLimitless IncentivesJoining Bonus for the right candidateInterested candidates please callAlternatively you can also come to the below mentioned premises for the direct walk in interview.Office Address: Megatherm Tower,8 floor, Plot-1 Street 25, GP block,salt lake sector 5, Kolkata 700091.
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Customer Service Representative Inbound International Voice Process Rotational

TMTI GLOBAL

Inbound Customer Service Communication Skills Customer Service Representative
Job descriptionCustomer Service Representative (Inbound International Voice Process Rotational Shift)Job DescriptionResponsibilities:Answer incoming calls from customers to take orders, answer inquiries and questions, Handle complaints, troubleshoot problems and provide information.Answer calls and respond to emails.Provide customers with product and service information.Process orders.Identify and escalate priority issues.Document all call information according to standard operating procedures.Proficient in relevant computer applications.5 working days with 2 rotational week offMinimum 06 months - 1 year of experience requiredRequirements:Excellent communication and presentation skills.Strong phone contact handling skills and active listening.Ability to multitask, prioritize, and manage time effectively.Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Job Types: Full-time, Regular / PermanentSalary: 20,000.00 - 35,000.00 per monthBenefits:Commuter assistanceFood providedPaid sick timePaid time offSchedule:Rotational shiftUK shiftSupplemental pay types:Overtime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Required)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Bengali (Required)Shift availability:Night Shift (Preferred)*Send you CV to*
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