Outbound Calling Voice ProcessInbound Voice ProcessVoice Support
Job DescriptionThe Voice Process Executive is responsible for providing exceptional customer support through telephone interaction, handling high-volume inbound or outbound calls, resolving complaints, and maintaining customer records.Responsibilities:Answer inbound calls and make outbound calls to customers professionally.Resolve customer inquiries, complaints, and requests promptly.Provide accurate information about products, services, or policies.Required Skills & Qualifications:Excellent verbal communication skills with a neutral accent.Strong active listening and problem-solving abilities.Basic proficiency in computer skills and CRM software.
Microsoft Excel Motivating SkillPhone BankingOutbound CallingMarketing CommunicationKPODomestic BPOVoice ProcessPresentation SkillsInternational BPOInboundNegotiation SkillsConvincing PowerCold CallingBPO Non VoiceOutbound SalesBPO SalesEnglishVoice SupportCalling
As a Tele Caller, your main responsibility will be to make outbound calls to potential customers in order to generate sales leads or set up appointments. You will also be required to follow up with existing clients to ensure customer satisfaction and gather feedback.Key Responsibilities:- Making outbound calls to prospective customers to promote products or services- Generating sales leads and setting up appointments for the sales team- Following up with existing clients to ensure satisfaction and gather feedback- Providing customers with information about products or services offeredSkills and Expectations:- Excellent communication skills- Ability to persuade and negotiate effectively- Strong interpersonal skills- Basic computer skills- Previous experience in a customer service or sales role is a plus- Diploma in any field is required- Willingness to work full-time from the office in Salem, India.
We have vacant of 15 Voice Process Executive Jobs in Salem, for Freshers Educational Qualification : B.B.A, B.Com, Other Bachelor Degree Skill Outbound Calling, Voice Process, Domestic BPO, International BPO, BPO Non Voice, BPO Sales, Inbound Voice Process, Voice Support, International Voice, Inbound Calling, Basic Computer Skills, BPO, BPO Voice etc.