Inbound Customer Service Job Vacancies in Salt Lake

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Job Perks:Salary 13.5K to 17.5 K inhand (depending upon experience)Work from officeFixed weekend (Sat & Sun) offCab drop facility providedNo Sales, No TargetSubsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPBoth experienced and freshers can applyOther Details:Process: inbound voice process (US healthcare) Night shift 5 days working & 2 days weekly offLocation Salt Lake, sector -5 , Kolkata

This is totally work from home job inbound Call Centre duty hours at and your salary will be nine thousand. Candidate must be have smart phone with 4GB ram and own laptop and desktop

Job descriptionCustomer Service Representative (Inbound International Voice Process Rotational Shift)Job DescriptionResponsibilities:Answer incoming calls from customers to take orders, answer inquiries and questions, Handle complaints, troubleshoot problems and provide information.Answer calls and respond to emails.Provide customers with product and service information.Process orders.Identify and escalate priority issues.Document all call information according to standard operating procedures.Proficient in relevant computer applications.5 working days with 2 rotational week offMinimum 06 months - 1 year of experience requiredRequirements:Excellent communication and presentation skills.Strong phone contact handling skills and active listening.Ability to multitask, prioritize, and manage time effectively.Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Job Types: Full-time, Regular / PermanentSalary: 20,000.00 - 35,000.00 per monthBenefits:Commuter assistanceFood providedPaid sick timePaid time offSchedule:Rotational shiftUK shiftSupplemental pay types:Overtime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Required)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Bengali (Required)Shift availability:Night Shift (Preferred)*Send you CV to*