- Oversee the recruitment process for all roles, including sales staff, designers, customer service representatives, and managers.- Develop job descriptions and specifications tailored to the jewelry industry.- Ensure effective onboarding for new employees, including orientation on company culture, policies, and product knowledge.- Foster a positive work environment by resolving conflicts and addressing employee concerns.- Implement employee engagement initiatives to boost morale and retention.- Implement and manage performance appraisal systems.- Manage payroll and employee benefits programs, ensuring timely and accurate processing.- Ensure that the company complies with labor laws, health and safety regulations, and industry-specific regulations (e.g., handling precious metals and stones).- Work closely with senior management to develop HR strategies that support business objectives, such as employee retention and succession planning.- Implement and oversee health and safety protocols specific to the jewelry production and retail environment (e.g., ensuring safe handling of valuable materials).- Design and deliver specialized training programs focused on product knowledge, including diamonds, gemstones, and precious metals.- Develop customer service training programs aimed at maintaining the luxury service standards expected in the jewelry industry.- Plan and manage temporary staffing solutions during peak sales periods, such as holidays and special events.- Develop initiatives to retain top talent, especially skilled jewelers, designers, and experienced sales personnel.- Ensure that HR initiatives align with the brand's image and values, particularly in how employees represent the jewelry brand.- Ensure that HR initiatives align with the brand's image and values, particularly in how employees represent the jewelry brand.- Promote company culture by organizing internal events, team-building activities, and brand-specific initiatives that strengthen