Ground Staff Supervisor Fresher Jobs in Mumbai

We are looking for motivated and responsible candidates to join the Air Cargo Department at an airport. The selected candidate will support cargo handling, documentation, shipment processing, warehouse operations, cargo movement, and coordination with airlines, freight forwarders, customs, ground-handling teams, and customers.Key ResponsibilitiesReceive, check, and process incoming and outgoing air cargo shipments.Handle cargo booking, acceptance, storage, loading, unloading, and delivery activities.Verify shipment details, airway bills, invoices, packing lists, and other required documents.Ensure cargo is properly labeled, packed, weighed, and recorded.Coordinate with airlines, freight forwarders, exporters, importers, customs agents, and ground-handling teams.Prepare and maintain cargo-related documentation and operational records.Update shipment information in cargo management systems.Monitor cargo movement from acceptance through loading and dispatch.Assist with the handling of general cargo, express shipments, valuable cargo, perishable goods, and other special cargo as assigned.Check cargo for visible damage, discrepancies, incorrect labeling, or documentation issues.Ensure cargo is stored safely according to applicable operational requirements.Coordinate with warehouse teams for timely cargo movement.Assist in loading and unloading cargo using appropriate equipment and procedures.Follow airport security, safety, and cargo-handling procedures.Report damaged, missing, or irregular shipments to the appropriate supervisor.Maintain accurate inventory and shipment records.Support customs and security inspection procedures when required.Respond professionally to customer and freight-forwarder queries.Ensure timely completion of assigned cargo operations.Maintain cleanliness and organization of the cargo handling and warehouse areas.Perform other duties assigned by the Cargo Manager/Supervisor.Import Cargo ResponsibilitiesReceive and process arriving cargo shipments.Verify airway bills and shipment documentation.Coordinate cargo unloading and warehouse receipt.Assist with customs and security clearance procedures.Update shipment status and maintain records.Coordinate with freight forwarders and consignees for cargo delivery.Identify and report discrepancies, damage, or missing documents.Export Cargo ResponsibilitiesAccept export shipments from customers/freight forwarders.Verify cargo weight, dimensions, packaging, labeling, and documentation.Process airway bills and cargo acceptance records.Coordinate security screening and customs-related requirements.Arrange cargo storage and movement to the appropriate aircraft loading area.Ensure shipments are available for loading within operational deadlines.Skills & CompetenciesGood communication and interpersonal skills.Basic computer knowledge.Good documentation and record-keeping skills.Ability to work in a fast-paced airport environment.Attention to detail.Good coordination and teamwork abilities.Customer-service orientation.Ability to follow safety and security procedures.Problem-solving and time-management skills.Physically fit for warehouse/cargo handling duties where required.Willingness to work in shifts, including nights, weekends, and holidays.Educational QualificationMinimum: 10+2 / Higher SecondaryPreferred: Graduate in any discipline.Candidates with qualifications or training in Aviation, Airport Management, Logistics, Supply Chain Management, Cargo Management, or related fields may be preferred depending on the position.ExperienceFreshers can apply for entry-level Air Cargo Staff/Executive positions.Experience in airport operations, logistics, warehousing, freight forwarding, courier services, or cargo handling is an advantage.Working ConditionsWork is primarily based at an airport cargo terminal, warehouse, or airside/landside operational area.Shift-based work may be required.Employees may need to stand or walk for extended periods.Some positions may involve lifting or moving cargo using approved procedures/equipment.Strict compliance with airport security and safety requirements is mandatory.Key Performance Areas (KPIs)Accuracy of cargo documentation.Timely cargo acceptance and processing.Cargo handling and storage accuracy.Shipment tracking and status updates.Compliance with safety and security procedures.Reduction of cargo discrepancies and handling errors.Timely coordination with internal and external stakeholders.Customer-service quality.Salary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.Key Responsibilities:- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. Flight Coordination: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. Team Management: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. Safety and Compliance: Implement safety regulations and ensure compliance with aviation laws and standards.4. Customer Service: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

Job Summary:Ground Staff plays a crucial role in ensuring the smooth operation of airport and airline services by providing customer support, assisting with check-in, boarding, baggage handling, aircraft servicing, and ensuring safety protocols are followed. This role requires strong communication skills, the ability to work under pressure, and a customer-focused attitude.Key Responsibilities:1. Customer Service:Greet and assist passengers at the airport, providing information about flights, services, and facilities.Check-in passengers, issue boarding passes, and assist with seat assignments.Handle special requests, including assistance for passengers with reduced mobility, unaccompanied minors, or passengers traveling with pets.Provide assistance and guidance to passengers regarding flight delays, cancellations, and rebooking procedures.Respond to customer inquiries and resolve any complaints in a professional manner.2. Baggage Handling:Assist with the safe loading and unloading of passenger luggage onto and from aircraft.Ensure baggage is properly tagged, sorted, and delivered to the correct conveyor or area.Monitor the condition of baggage to ensure it is handled carefully and returned to passengers in good condition.Manage lost or damaged luggage claims and assist passengers in resolving issues.3. Boarding and Gate Operations:Announce flight information at gates and assist with the boarding process.Verify boarding passes and travel documents to ensure compliance with security regulations.Ensure that passengers board the aircraft in an orderly and timely manner.Coordinate with flight crew and other ground staff to ensure efficient and safe boarding and deplaning.4. Ramp Operations:Assist with the safe parking, pushback, and towing of aircraft.Operate ground support equipment such as aircraft tugs, baggage carts, and refueling equipment.Support aircraft servicing by providing ground power, air conditioning, and fueling services.Ensure the timely turnaround of aircraft, assisting with cargo and baggage handling, and preparing the aircraft for departure.5. Safety and Security:Adhere to airport safety protocols and security guidelines to ensure a safe working environment.Monitor and manage potential security risks, including checking for unauthorized access to secure areas.Assist with the completion of required safety checks on aircraft and airport facilities.Ensure compliance with health and safety standards, especially during the loading/unloading of cargo and baggage.6. General Administrative Duties:Maintain accurate records of passenger check-ins, baggage, and special services provided.Assist with the operation of airport systems (such as passenger check-in systems, baggage handling systems, and customer feedback surveys).Coordinate with airline staff, airport security, and other departments to ensure seamless service.Skills and Qualifications:Education: High school diploma or equivalent; additional training in aviation-related fields is a plus.Experience: Previous experience in customer service, airport operations, or a related field is beneficial, though entry-level positions may be available.Communication Skills: Strong verbal and written communication skills to interact effectively with passengers, airline staff, and security personnel.Customer Service: A customer-oriented mindset with the ability to handle difficult situations calmly and professionally.Physical Stamina: Ability to handle heavy lifting, long shifts, and physically demanding tasks such as lifting luggage, moving equipment, and standing for long periods.Attention to Detail: Ensuring accuracy when checking documents, managing baggage, or following safety protocols.Teamwork: Ability to collaborate effectively with a diverse team of ground staff, flight crews, and other airport personnel.Flexibility: Willingness to work irregular hours, including weekends, evenings, and holidays, due to the nature of the airline industry.Multitasking: The ability to juggle multiple tasks while maintaining efficiency and service standards.Knowledge of Airport Safety Regulations: Awareness of airport security protocols, safety standards, and emergency procedures.Work Environment:Ground staff work in fast-paced, dynamic environments, often exposed to weather elements like rain, snow, or heat.The role may require operating heavy machinery and equipment, such as tugs, conveyor belts, and carts.Employees must be able to work independently as well as in a team, and maintain a high level of professionalism in customer service.Additional Requirements:Security Clearance: Ability to pass a background check, including a criminal record check, as required by airport and airline security.Uniform: Adherence to uniform guidelines and maintaining a professional appearance.Language Skills: Multilingual skills are a plus, as airports serve a diverse customer base.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

We are looking for a dedicated Ground Staff Executive in Mumbai, who will play a vital role in ensuring seamless operations at the airport. This full-time position is ideal for individuals passionate about customer service and aviation, regardless of their experience level. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, including loading and unloading, ensuring that all items are handled with care.- Flight Assistance: Provide information on flight schedules, boarding processes, and gate changes to passengers.- Administrative Support: Maintain records and assist with paperwork related to flight operations and passenger lists.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to engage with passengers positively. Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential. Effective problem-solving skills will help address passenger concerns efficiently. A basic level of computer proficiency is expected for managing systems related to check-ins and bookings. Applicants must have completed their 12th grade and should be open to working shifts, including weekends and holidays, as per operational requirements. A passion for the aviation industry and a commitment to teamwork will be advantageous in this role.