Ground Management Job Vacancies in Imphal

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month

Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports

We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.

As an Airport Ticketing Executive, your primary responsibility will be assisting customers with ticketing and booking flights, as well as providing information on flight schedules, pricing, and availability. You will also be responsible for handling customer inquiries, resolving any issues or complaints, and ensuring a smooth and efficient check-in process for passengers.Key skills for this role include excellent communication and customer service abilities, as well as attention to detail and the ability to work well under pressure.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

Hiring for 44 Urgent Hiring of Air Cargo Executive at Airport Jobs in Kurnool, Tirupati, Surat, Mangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Pune, Imphal, Bhubaneswar, Jaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Ground Staff, Airport Operation, Airport Manager, Air Ticketing etc.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents