Field Support Engineer Jobs

As a Field Support Engineer, you will play a crucial role in providing technical support to our customers. Your main responsibility will involve troubleshooting and resolving issues with our products on-site. The following points outline your key responsibilities:- Technical Support: You will assist customers in resolving technical issues with equipment or software, ensuring they are operational and functioning as intended.- Installation and Maintenance: You will be responsible for installing new equipment and performing regular maintenance to ensure optimal performance.- Customer Training: You will provide training to customers on how to use our products effectively, helping them understand features and functionalities.- Documentation: You will maintain records of customer interactions, issues resolved, and any technical details to ensure accurate reporting and analysis.- Collaboration with Teams: You will work closely with our engineering and sales teams to communicate common issues and suggest improvements for future releases.For this role, we expect you to have a basic understanding of electronics and IT. Good communication skills are essential, as you will be interacting with customers regularly. You should be a quick learner who is eager to tackle challenges. A keen eye for detail and problem-solving skills will be vital in your day-to-day activities. You should be flexible and able to adapt to varying customer needs, demonstrating professionalism at all times.

We are seeking a Hardware Engineer to join our team in New Delhi. This role is ideal for someone with 1 to 4 years of experience in hardware development and design. As a Hardware Engineer, you will play a crucial role in creating and testing electronic systems and components.Key Responsibilities:1. Design Hardware Systems: You will be responsible for designing, developing, and testing hardware systems for various applications. This involves creating schematics and layouts that meet project specifications.2. Prototype Development: You will build and test prototypes, ensuring they function as intended. This hands-on work is vital for validating designs and making necessary adjustments.3. Collaboration: You will work closely with software engineers and product managers to integrate hardware and software systems. Clear communication is essential to ensure that all components work together smoothly.4. Troubleshooting: Identifying and resolving hardware issues is a key part of your job. You will perform tests and analyses to diagnose problems and implement solutions.5. Documentation: Maintaining accurate documentation of designs, processes, and test results is crucial. This ensures compliance and facilitates future reference.Required Skills and Expectations:Candidates should have a bachelor

We are currently hiring Diploma Engineering Freshers & Experienced Candidates for the position of Service Engineer across all locations in Odisha (preferably candidates from their own districts).Company Name: AMCART Technologies Pvt. Ltd.Qualification: Diploma Engineering* Mechanical Engineering* Electrical Engineering* Electronics Engineering* Instrumentation Engineering* Biomedical EngineeringJob Details:Position: Service EngineerLocation: All Over Odisha ( Own District)Salary: 15k - 20k Per MonthBenefits: Fuel Allowance, Food Allowance & Other ReimbursementsMandatory: Bike with Valid DL/LL

We are seeking a dedicated Field Engineer to join our team in Bangalore. This role requires a motivated individual with 1 to 5 years of experience in the engineering field. The ideal candidate will be responsible for a variety of tasks related to the installation, maintenance, and troubleshooting of engineering equipment on-site. Key Responsibilities:- Installation of Equipment: Install and configure engineering equipment at various sites, ensuring all systems are functioning properly.- Maintenance and Repairs: Conduct regular maintenance checks and repairs to ensure the longevity and efficiency of installed systems.- Field Assessments: Perform on-site assessments to determine the best solutions for specific engineering problems.- Collaboration with Teams: Work closely with the engineering and project management teams to understand project requirements and provide technical support.- Documentation and Reporting: Keep accurate records of work performed, including maintenance schedules and repair logs for future reference.Required Skills and Expectations:Candidates must possess a relevant engineering degree and have strong technical skills. Experience with equipment installation and troubleshooting is essential. You should have good communication skills to interact effectively with clients and colleagues. Attention to detail is crucial for accurate reporting and documentation. Furthermore, problem-solving abilities are key, as you will need to find solutions in real-time during field operations. The role requires a willingness to work full-time from the office and a commitment to delivering high-quality service to our clients.

As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.Key Responsibilities:- Technical Support: Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- Product Installation: Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- Customer Communication: Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- Documentation: Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- Continuous Learning: Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.Required Skills and Expectations:- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.

FIELD WORK - BIKE MANDATORY - With Petrol Allowances Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Ensuring that the user systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Periodically Antivirus & Software patches updates. Hardware Inventory Management

IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.

Greetings,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations.Location: Chennai, Tamil NaduExperience Required: 6 months - 5 YrsEmployment Type: Full-Time Contract Long Term positionWorking Days: Monday to SaturdayWorking Hours: 9:30 AM to 6:30 PMTravel Requirement: Must have own two-wheeler or vehicle to commute between client sitesSalary Structure: Base monthly package with performance-based slabsMinimum Daily Task: 4 support tickets per dayJob Description:Provide Level 1 technical support for desktop, laptop, printer, and peripheral issues.Perform basic hardware repairs and replacements (fan, RAM, HDD/SSD, keyboard, screen, motherboard).Troubleshoot and resolve basic to moderate hardware issues for desktops, laptops, and peripheral devices.Install and configure operating systems (Windows/Linux) and basic drivers when required after hardware fix.Coordinate with the backend support team for ticket updates and parts availability.Accurately update the status of tickets in the tracking system on completion.Provide on-site IT hardware support at multiple client locations across Chennai.Ensure minimum of 4 tickets are attended and resolved per day.Maintain basic tools and spare parts inventory during travel.Ensure client satisfaction through timely and quality service.Candidate Requirements:Good Understanding in laptop or desktop hardware repair, assembly, and troubleshooting.Good understanding of hardware components and internal architecture of laptops.Should own a two-wheeler or personal vehicle for daily site visits.Willingness to travel across various customer locations within Chennai.Ability to work independently and manage time effectively.Knowledge of ticketing tools or service desk systems is a plus.If interested please share your updated resume for further process to visalakshi.s@eilglobal.com

Field Desktop Support Engineer

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Install, configure, and maintain Windows operating systems on desktops and laptops. Troubleshoot and configure MS Outlook for users, ensuring proper email setup and functionality. Set up, configure, and troubleshoot network printers for end-users. Assemble and disassemble desktop and laptop hardware as part of installations, upgrades, and repairs. Ensure regular data backups and assist with data recovery when necessary. Install, configure, and maintain operating systems (Windows/Linux) on client systems. Provide both remote and on-site support, diagnosing and resolving technical issues related to hardware, software, and network connections.

We are looking for a Senior Manager who can provide insights during the product development, can document the client requirement. Provide end to end to support, training to the client for smooth transition.

for service and support of the product at location Kota / Hyderabad / Guntkal / Jaipur / Jhansi / Prayagraj / Vijayawada / Salem / Guntur and other part of India.willing to relocate at any where in India.

provide service in customer site

Maintenance of VSAT

Job SummaryResponsibility of Testing, designing, Customer service, support and Installation of System. Primary Responsibilities Design, control, and implement of meterological instruments/Monitoring System. Evaluating systems safety, reliability, and performance. Co-ordinate with client for product delivery and installation. Travel throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone. Manage engineering projects and deliver them on time Define customer needs and requirements Ensure that installations and applications are in line with customer desired specification and safety standards. Support service after sales. Summarize data and report on test results Examine needs on new equipment Monitor maintenance and inspection plans.Requirements and skills Proven expertise as an electrical /electronics engineer Hands-on experience using design and calculation software Knowledge of multimeter. Understanding of electrical engineering codes and safety standards Problem-solving abilities Strong organizational and communication skills knowledge of AutoCAD and circuit designing. knowledge of Ms-word, Excel

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.Key Responsibilities:- Technical Support: Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- Installation and Setup: Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- User Training: Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- Maintenance: Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- Documentation: Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.Required Skills and Expectations:- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.