Freshers For Field Service Executive - Jaipur

We are looking for a motivated Field Service Executive to join our team in Jaipur. The ideal candidate will have a keen interest in customer service and hands-on troubleshooting. This is an excellent opportunity for those with 0-2 years of experience.

Key Responsibilities:

- Customer Support: Provide onsite assistance to clients for product installation, maintenance, and troubleshooting, ensuring their needs are met effectively.

- Product Troubleshooting: Identify and resolve technical issues related to our products, ensuring minimal downtime for clients.

- Documentation: Maintain accurate records of service activities, including reports on repairs and installations, to track service history and improve customer satisfaction.

- Regular Communication: Keep clients informed about service appointments, progress, and any issues that arise to build trust and rapport.

- Collaboration: Work closely with the technical support team to escalate complex issues and ensure quick resolutions.

Required Skills and Expectations:

The candidate must have completed at least 12th grade and should possess strong communication skills to effectively interact with clients. A basic understanding of technical products and services is preferred. The ideal candidate should be detail-oriented, with good problem-solving abilities and a willingness to learn. Being punctual and organized is critical for success in this role. Since this is a field job based out of our office, candidates must be willing to travel to client locations as needed.

• Experience

  0 - 2 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Field Service Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  ICS, Prem Nagar, Near Prem Nagar Puliya, Agra Road, Jamdoli, Jaipur, Rajasthan - 302031