System Administrator Female Jobs in Kolkata

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

Key ResponsibilitiesHandle daily broking operations: account opening (KYC), fund transfers, payout processing, DP transactions, back-office entries, contract notes, and reconciliations.Coordinate with broker back-office/RMS for client margin updates, settlements, and trade-related queries.Provide client support regarding demat, statements, reports, and trading platform assistance.Maintain records and ensure compliance with SEBI, Exchange, and broker regulations.Prepare and organize documents for project finance/debt syndication assignments.Assist in collecting client financial data, preparing basic CMA information, MIS updates, and coordinating with Banks/NBFCs.Follow up on documentation, proposal submissions, and status tracking.Required SkillsBasic understanding of stock markets, demat operations, and financial documents.Good communication skills and client-handling ability.Strong MS Excel & Google Sheets knowledge.Ability to multitask and manage daily operational deadlines.

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