Presentation Skills Female Jobs in Nashik

*Key Responsibilities as Admission Counsellor**Scheduling:* Promptly call all parents who have enquired at the school for admission throughvarious channels with the objective of scheduling meetings at the school campus*Counseling and School Tour:* Meet and counsel the parents who visit the school through scheduled or unscheduled meetings. In these meetings, the primary aim is to understand what the parent is really looking for and give the right information and guidance about the school that will help them choose the school.*Adherence to Admission Process:* Ensures that all the steps of the admissions process are followed.*Conversions:* The objective of the Admission Counselor is to maximize of conversion of leads to admissions while adhering to the admission process.*Lead Nurturing:* Nurtures the leads through the admission process funnel by engaging with them through timely and meaningful follow-ups, through telephonic conversations, emails or text messages, that encourage them to move forward in the process.*Reporting:* Maintains and processes all the leads and related data through sophisticated CRM software. She also aligns the school leadership team and other remote teams through periodic updates.*Competition Understanding:* Expected to have a sound understanding of the value proposition of the competitor schools in the vicinity.*Outreach:* Responsible for maintaining relationships with local communities of parents and students, like preschools in the vicinity of the school, with the intent of generating awareness and referrals for the school.*Parent Understanding:* Must be able to understand the parents mindset, their doubts and apprehensions and empathize with them.*Feedback:* As the Admission Counselor is directly connected with potential parents, they must always be on the lookout for useful, relevant feedback to the central teams on matters related to marketing, academics and administration.

Core Responsibilities and DutiesCustomer Interaction:Make or receive a high volume of calls daily to current or prospective clients.Communicate clearly and professionally, using pre-defined scripts or guidelines while maintaining a natural conversation flow.Explain product features, services, and pricing details in an easy-to-understand manner.Lead Generation & Sales:Identify customer needs and requirements through effective questioning and active listening.Persuade or convince customers to purchase a product, sign up for a service, or schedule a demonstration/appointment.Handle customer objections, queries, and grievances with professionalism and provide accurate solutions.Meet or exceed daily, weekly, and monthly call, lead, or sales targets.Data Management & Reporting:Accurately record the outcome of every call and note important conversation details in the CRM (Customer Relationship Management) system.Maintain and update customer contact lists and databases.Follow up with potential customers as per the agreed-upon timeline.Report daily activity and progress to the team supervisor or manager.Compliance & Product Knowledge:Stay thoroughly informed about all product and service offerings, staying abreast of updates and changes.Adhere strictly to company policies, call quality guidelines, and data protection standards.

COMMUNICATION SKILL

Telecaller 03 Reception 01

Key ResponsibilitiesThe core duties of a Telecaller can vary, but generally include:Customer Contact: Making a high volume of outbound calls (cold calling or calling generated leads) and/or handling inbound calls from customers and prospects.Sales & Lead Generation:Presenting and explaining the features, benefits, and pricing of products or services using a predefined script or pitch.Identifying customer needs by asking relevant questions and positioning the company's offerings as a solution.Generating qualified sales leads and/or closing sales deals directly over the phone.Meeting or exceeding daily, weekly, and monthly call and sales targets/quotas.Customer Service & Support:Answering customer inquiries, providing information, and addressing concerns or grievances professionally.Following up on previous conversations, pending inquiries, or appointments to ensure a positive resolution.Data Management:Accurately recording all customer interactions, call outcomes, sales attempts, and feedback into the CRM (Customer Relationship Management) system or database.Obtaining and updating lists of individual contact details regularly.Product Knowledge: Maintaining a thorough understanding of all product/service details, market trends, and competitive offerings. Skills and RequirementsRequired Skills (Soft Skills)Excellent Verbal Communication: Clear articulation, appropriate tone, and strong fluency in the required language(s).Persuasion & Negotiation: The ability to influence customer decisions and handle price or product objections confidently.Active Listening: Paying close attention to customer needs and concerns to provide relevant and empathetic responses.Resilience & Patience: The ability to handle rejection positively and maintain a professional demeanor, even when dealing with difficult customers.Time Management: Organizing call schedules, prioritizing leads, and managing a high volume of daily calls efficiently.Technical & Educational RequirementsEducation: High School Diploma or equivalent; a Bachelor's degree or relevant certification is often preferred.Technical Proficiency: Working knowledge of CRM software (e.g., Salesforce, Zoho, etc.) and basic computer programs (MS Office, data entry).Prior Experience: Proven experience as a Telecaller, Telesales Representative, or in a similar customer service role is highly desirable.

We are seeking a personable and articulate female Telecaller to join our team in Nashik. The Telecaller will be responsible for making outbound calls to potential or existing customers to achieve specific objectives, such as [Clearly state the primary purpose - e.g., generating leads, promoting products/services, conducting surveys, providing customer support, following up on inquiries, or managing collections]. This role requires excellent communication skills, a clear and pleasant telephone manner, and the ability to effectively convey information and handle customer interactions professionally and courteously.Responsibilities:Making Outbound Calls: Initiate telephone calls to prospective or current customers based on provided leads or lists to achieve the defined targets.[Specific Task 1 based on the purpose]: [e.g., Engaging potential customers in a friendly and informative manner to generate qualified leads.][Specific Task 2 based on the purpose]: [e.g., Clearly and confidently explaining the features and benefits of our offerings to female customers.][Specific Task 3 based on the purpose]: [e.g., Conducting surveys with female respondents to gather valuable feedback.][Specific Task 4 based on the purpose]: [e.g., Addressing inquiries from female customers, providing information, and resolving basic issues with empathy and understanding.][Specific Task 5 based on the purpose]: [e.g., Following up with female customers on previous interactions to build rapport and nurture relationships.][Specific Task 6 based on the purpose]: [e.g., Contacting female customers regarding outstanding payments with professionalism and sensitivity (if applicable).]Maintaining Call Records: Accurately document details of each call, including the outcome, customer responses, and any follow-up actions required, in the designated system.Meeting Targets: Strive to meet or exceed daily, weekly, and monthly call volume and conversion targets (if applicable).Adhering to Scripts