Telecaller (Freshers) Nashik

Impact HR & KM Solutions

We are seeking a personable and articulate female Telecaller to join our team in Nashik. The Telecaller will be responsible for making outbound calls to potential or existing customers to achieve specific objectives, such as [Clearly state the primary purpose - ., generating leads, promoting products/services, conducting surveys, providing customer support, following up on inquiries, or managing collections]. This role requires excellent communication skills, a clear and pleasant telephone manner, and the ability to effectively convey information and handle customer interactions professionally and courteously.

Responsibilities:

Making Outbound Calls: Initiate telephone calls to prospective or current customers based on provided leads or lists to achieve the defined targets.

[Specific Task 1 based on the purpose]: [., Engaging potential customers in a friendly and informative manner to generate qualified leads.]

[Specific Task 2 based on the purpose]: [., Clearly and confidently explaining the features and benefits of our offerings to female customers.]

[Specific Task 3 based on the purpose]: [., Conducting surveys with female respondents to gather valuable feedback.]

[Specific Task 4 based on the purpose]: [., Addressing inquiries from female customers, providing information, and resolving basic issues with empathy and understanding.]

[Specific Task 5 based on the purpose]: [., Following up with female customers on previous interactions to build rapport and nurture relationships.]

[Specific Task 6 based on the purpose]: [., Contacting female customers regarding outstanding payments with professionalism and sensitivity (if applicable).]

Maintaining Call Records: Accurately document details of each call, including the outcome, customer responses, and any follow-up actions required, in the designated system.

Meeting Targets: Strive to meet or exceed daily, weekly, and monthly call volume and conversion targets (if applicable).

Adhering to Scripts

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  B.Com, Any Bachelor Degree

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact Hr solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner