Inbound Voice Process Female Jobs in Delhi NCR

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

Telecalling (or telecaller) roles focus on interacting with customers over phone calls

We are looking for a dedicated female Tele Caller to join our team in Madipur, Delhi. This full-time office role is ideal for candidates with up to one year of experience or fresh graduates who have completed at least their 10th grade.The Tele Caller will be responsible for making outbound calls to potential clients, introducing our services, and maintaining customer relationships. The key responsibilities include managing call lists, providing accurate information about our offerings, and recording customer feedback and details in our database.Candidates must have excellent communication skills, both verbal and written, as well as a friendly and professional phone manner. A positive attitude and the ability to engage with customers effectively is essential. Additionally, having good organizational skills will help in managing calls and customer information efficiently.Basic computer knowledge, including familiarity with MS Office and data entry, is required. The ideal candidate should be a quick learner who can adapt to fast-paced environments, demonstrating persistence and confidence when speaking to clients. Being able to work as part of a team and follow instructions carefully will also contribute to your success in this role. If you are enthusiastic about building a career in customer service and enjoy interacting with people, we encourage you to apply.

Job Description: Telecaller (Female)Company: Spacewood Furnishers Private LimitedLocation: Gurugram (MG Road)Employment Type: Full-time (Work From Office)Role OverviewWe are seeking a Telecaller with good English communication skills. The role involves calling company-provided online leads and updating customer details in the CRM portal. There are no sales targets in this role.Key Responsibilities:-Make outbound calls to customers from company-provided online leads-Service information and handle basic customer queries-Maintain and update customer records in the CRM portal-Follow up with customers when required-Ensure accurate documentation and communication*Qualifications & Requirements:-Education: Graduate-Experience: Fresher to 2 years-Good English communication skills-Basic excel knowledge and ability to work on CRM software*Benefits-No sales targets-Training will be provided by the company-Company-provided mobile SIM and laptopContact and whatsapp your updated resume on 8130564400 or email to monika@spacewood.co.in

We are looking for 10 Tele Caller Posts in Faridabad sector 91 with deep knowledge in Outbound Calling, Calling Executive, Voice Process, Inbound, Domestic BPO and Required Educational Qualification is : 12th Pass

Outbound Calls, Inbound Calls, Tele Sales, Inside Sales, Client Handling, Customer Calling, Patients Coordinator, B2C Sales. Benefits: Fixed Sundays Off, One Paid Sick Leave Every Month, No Field Job(Only Tele sales), No English Required, 100% Office Job, Fixed salary, Monthly Incentives, One Paid Sick Leave Every Month, All National & festival Off

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Hiring for 10 Tele Caller Jobs in Jhandewalan Extension, Delhi, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass with Good knowledge in Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, Voice Process, Cold Calling, Outbound Sales, Inbound etc.

calling process

Telecalling , client calling , special in real estate

We are seeking a confident and results-driven female Telesales Representative with 3 to 6 years of experience in outbound sales or customer service. The ideal candidate will have excellent communication and negotiation skills, a persuasive attitude, and a proven track record of meeting sales targets. She will be responsible for making outbound calls, promoting products or services, and closing deals in a fast-paced environment.

Makes phone calls to potential and existing customers to promote a company's products or services.

Job Opening: Telecaller (Night Shift)Company: Cyfrowy Digital Services Pvt. Ltd.Location: H-174, 1st Floor, Sector-63, NoidaNearest Metro: Noida Electronic CityTiming: 09:00 PM 6:00 AMSalary: 15,000 20,000 (Based on interview)Key Responsibilities:Explain products/services to customers over phoneCall existing & potential customers using a scriptUnderstand customer needs & resolve queriesMaintain and update customer databaseSuggest suitable solutions based on customer requirementsRequirements:Fresher or experienced both can applyGood English communication skills (oral & written)Confident, organized & team playerStrong interpersonal skills

Hiring for customer support

We are looking for a passionate and driven Inside Sales Executive to join our growing sales team. The candidate will be responsible for generating leads, following up with prospects, and closing sales over the phone, email, or other digital platforms.Key Responsibilities:Contact potential or existing customers to inform them about products/services using scripts.Understand customer needs and provide appropriate solutions.Maintain and update the CRM with accurate customer data and activity notes.Follow up with leads through calls, emails, and social media platforms.Work closely with the sales teams to align goals.Achieve monthly and quarterly sales targets.Handle objections and negotiate to close deals effectively.Provide excellent customer service and after-sales support

Post: Telecaller Qualification: GraduateLocation : Noida sector 52Week off: SundayShift timing: 09:00 AM - 05:00 PM Salary: 12k to 20k Per month +incentiveExperience: Min 1 yearsIndustry: Education Gender preference: FemaleSkills Required:1. Good communication( Written and verbal).2. Good knowledge of Ms OfficeRole and Responsibilities:1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.2 . Ensure smooth coordination between sales, marketing, and customer support teams.3 . Maintain detailed records of student interactions, feedback, and account updates.4 . Maintain and update customer information in the CRM system.5 . Handle inbound and outbound calls to potential leads and existing customers.6 . Ensure that the internal systems are updated with accurate and timely information.7 . Assist in resolving issues related to course delivery, billing, or customer queries.

Maintain a strong knowledge of the products and services offered to effectively communicate their benefits.Maintain accurate records of calls, sales, and customer interactions in the CRM system.Follow up with prospects to ensure customer satisfaction and build long-term relationships.Handle customer inquiries, resolve complaints, and provide after-sales support.

**Job Title:** Telecaller **Department:** Sales/Customer Service **Location:** Rohini **Job Type:** Full-time/Part-time ### **Job Overview:**We are looking for a friendly and results-driven Telecaller to join our team. The ideal candidate will be responsible for contacting potential clients or customers, providing information about products or services, and handling inquiries to drive sales or ensure customer satisfaction. Strong communication skills and the ability to engage with a variety of customers are essential.### **Key Responsibilities:**- Contact potential customers via phone calls to promote products/services.- Handle inbound and outbound calls, addressing customer inquiries, complaints, and requests.- Maintain and update customer databases with accurate information.- Conduct follow-up calls to ensure customer satisfaction and gather feedback.- Achieve daily/weekly/monthly targets and contribute to the team's overall sales goals.- Provide information to customers about product offerings, promotions, and discounts.- Follow up on leads and set appointments for senior sales staff or customer service teams.- Record and report call details and customer interactions in CRM systems.- Resolve customer issues or complaints in a professional and timely manner.- Stay updated with product knowledge to effectively answer customer questions.### **Requirements:**- Proven experience in telecalling or customer service (preferred but not mandatory).- Excellent communication skills (both verbal and written).- Strong interpersonal skills and the ability to build rapport quickly.- Ability to handle rejection and work under pressure.- Basic knowledge of computers and CRM software.- Ability to work in a target-driven environment.- High school diploma or equivalent (higher qualifications can be an advantage).### **Desirable Skills:**- Sales experience.- Fluency in Hindi- Good listening and negotiation skills