Inbound Female Jobs in Bhopal

Job Title: Customer Relations Executive (CRE)Location: On site Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Executive (CRE). This role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional service.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat.Provide accurate information about products, services, or policies.Resolve customer complaints or issues in a professional and empathetic manner.Follow up on customer interactions to ensure resolution and satisfaction.Maintain a positive, empathetic, and professional attitude toward customers at all times.Meet or exceed performance targets including response time, issue resolution rate, and customer satisfaction.Work Schedule:Full-timeTuesday to Sunday ( 10:30 to 7:00 PM )

The job of a telecaller is to act as a customer service representative, providing information about the company's offerings and fulfilling the needs of the customers . The responsibilities of a telecaller are as follows:Making calls: Telecallers make outbound calls to potential and existing customers, as well as inbound calls to handle inquiries.Selling: Telecallers use persuasion skills to sell, upsell, and cross-sell products or services.Customer service: Telecallers answer customer queries, resolve complaints, and build relationships with customers.Record keeping: Telecallers maintain daily call records and submit progress reports.Staying updated: Telecallers stay up to date on market trends.Identifying needs: Telecallers identify customer needs.

We are seeking a highly motivated and confident Tele-caller to join our team in BHOPAL, MADHYA PRADESH. This role is crucial in generating leads and scheduling appointments for our ISO certification services. You will be responsible for reaching out to potential clients via telephone, effectively communicating the benefits of ISO certification, and building rapport to secure qualified leads.Key Responsibilities:Conduct outbound calls to businesses to introduce our ISO certification services.Clearly and persuasively explain the value proposition and advantages of ISO certification.Identify key decision-makers and understand their specific needs and challenges related to quality management and business improvement.Maintain a high level of professionalism and confidence while addressing client inquiries and concerns.Accurately record call outcomes and maintain a detailed database of leads and interactions.Schedule qualified appointments for our sales team to conduct further discussions.Meet and exceed daily and weekly targets for call volume and lead generation.Collaborate effectively with the sales and marketing teams to optimize lead conversion.Stay updated on the latest ISO standards and industry trends.Essential Skills and Qualifications:Excellent communication skills, both verbal and written (Hindi and English proficiency preferred).Proven ability to communicate confidently and persuasively over the phone.Strong interpersonal skills and the ability to build rapport quickly.A high level of confidence and a positive attitude.Goal-oriented and self-motivated with a strong work ethic.Basic computer literacy and comfortable using CRM or lead management systems.Prior experience in tele-calling or sales is an advantage but not mandatory.What We Offer:A dynamic and supportive work environment.Opportunity to contribute to the growth of a reputable organization.Potential for performance-based incentives.Valuable experience in business development

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old