49

Female Inbound Customer Service Jobs

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  • 0 - 1 yrs
  • Ahmedabad
Customer Care Customer Support Telephone Handling Good Communication Skills Inbound Calls Customer Service Cold Calling
Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
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  • 1 - 2 yrs
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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  • Fresher
  • Female
  • Kolkata
Dis Good Communication Skills Time Management Customer Support Inbound Process Call Center BPO
- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Surat
Customer Relationship Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Outbound Calling Inbound Voice Process Customer Calling Good Communication
Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.
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Technical Support Inbound Calls Handling Customer Support
Job description:We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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Voice Process BPO Sales BPO Voice Tele Caller Email Support Tele Sales Officer Inbound Calls Outbound Calls Inbound Customer Service Customer Handling Domestic BPO Telephone Handling Cold Calling Chat Support Hindi BPO Good Communication Skills Customer Support Customer Service Customer Care Customer Relationship
*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
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  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Call Quality Customer Relationship Customer Service
customer care executives,crm for 2 wheeler industry
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Customer Relationship Internal Communication Customer Service Customer Support Desktop Support Outbound Sales Inbound Customer Calling Good Communication
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the primary point of contact for our customers, you will be responsible for providing exceptional service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or social mediaResolve customer complaints and issues in a timely and professional mannerProvide product or service information, pricing, and availabilityProcess orders, returns, and exchangesCollaborate with internal teams to resolve customer issuesMaintain accurate records and update customer informationMeet or exceed customer satisfaction targetsRequirements:Excellent communication and interpersonal skills-Ability to work in a fast-paced environment and prioritize tasks-Strong problem-solving and conflict resolution skillsProficiency in CRM software and other customer service toolsAbility to work flexible hours, including weekends or holidays (if required)What We Offer:Competitive salary and benefits packageOpportunities for career growth and developmentCollaborative and dynamic work environmentRecognition and rewards for outstanding performanceContact Information:6 Garden BoulevardDingley Village, VIC 3172AustraliaP: +61 (03) 9794 7417E: info@unionbeverages.com.au orEmail: official.recruitwfh@gmail.comPhone: +61 (03) 2069 1117Website: unionbeverages.com.auIf you're passionate about delivering exceptional customer experiences and have a positive attitude, we'd love to hear from you.
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  • 0 - 6 yrs
  • Female
  • Delhi
Customer Relationship Desktop Support Internal Communication Customer Service Outbound Calling Technical Services Customer Support Inbound Voice Process Inbound Process Good Communication
Hiring for customer support
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Jaipur
Good Communication Skills Inbound Calls Call Processing BPO Voice English Literature Voice Process Customer Relationship Outbound Calling Customer Service Customer Support Customer Handling Customer Communication International BPO
We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.
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Customer Relationship Executive - Full Time (Female)

P. K. Placement Security & Consultancy

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Bahadurgarh
Customer Relationship Customer Service Customer Handling Customer Support Customer Care Service Marketing Convincing Power Customer Management MS CRM Inbound Calls Outbound Calling Problem Management Strategic Communication
Work experience in the post of CRM for at least three years.Bachelors degree in business administration or any other related field.1 -2 years of experience in digital marketing.Excellent proficiency in all applications of Microsoft.Excellent communication and interpersonal skills.An efficient team player with all the requisite leadership skills.Remarkably superior knowledge about the companys product.Holding a positive attitude significantly focused on customer satisfaction.
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Good Communication Inbound Voice Process Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Customer Calling
Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.
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Inbound Outbound Calls Receiver Customer Support Customer Care Representative Customer Care Executive Customer Care Specialist Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication Customer Care
Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)
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Customer Relationship Outbound Calling Customer Service Inbound English Language Customer Calling Good Communication
Responsibilities:1.Respond to customer inquiries via phone, email, or chat.2.Resolve customer issues properly.3.Maintain records in the CRM system.4.Collaborate with teams to improve customer experiences.5.Provide information about product.Requirements:1.Pursuing Graduation or completed Graduation.2.Fresher or minimum 6 months of customer service experience.3.Strong communication and problem-solving skills.4.Proficiency in English, Hindi and basic computer tools.Job type- Full TimeTiming - 9:30 AM to 6:30 PMFemale Candidates onlyJob Types: Full-time, PermanentPay: 10,000.00 - 15,000.00 per month
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
Outbound Calling Inbound Calls Customer Retention Strategic Communication Customer Support Customer Relationship Customer Service
Responding to incoming leads in a timely and professional manner. Good Computer Knowledge Knowledge of English, Bengali & Hindi Assamese is Mandatory
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Sayajiganj Vadodara
Computer Literacy Mortgage Loans Home Loans Personal Loans Business Loan Business Coordinator Desktop Support Inbound Calls Service Desk Basic Computers Good Communication
Inbound calls, DSA AND LOAN SERVICES RELATED WORKS
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  • 2 - 8 yrs
  • 4.8 Lac/Yr
  • Noida
Voice Process Inbound Calls Customer Service Cross Selling International BPO
Dear Candidates,We are hiring for Phone Banking Officer (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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